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All properties in Toluca, Mexico, Estado de, Mexico
1 room, 2 adults

DoubleTree by Hilton Toluca

3.5-star3.5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free WiFi
  • Private pool
  • Dry cleaning/laundry service
Industria Minera 503, Toluca, MEX, 50010, Mexico

3.5-star hotel with 2 restaurants, near Galerias Toluca
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free WiFi
    • Private pool
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Muy buen el lugar . Muy rico. El rumbo no gustoNov 14, 2020
  • This hotel is very clean property very friendly staff friendly service friendly employees…Sep 23, 2020

DoubleTree by Hilton Toluca

from Rs3,970
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 Queen Bed

What’s around DoubleTree by Hilton Toluca

Landmarks

  • Galerias Toluca - 25 min walk
  • The Cosmovitral - 2.4 mi / 3.8 km
  • San Jose de Toluca Cathedral - 2.7 mi / 4.3 km
  • Nemesio Díez Stadium - 3.7 mi / 6 km
  • Galerias Metepec Shopping Center - 3.8 mi / 6.1 km
  • Plaza Sendero Toluca - 6.8 mi / 10.9 km
  • Centro Dinámico Pegaso - 7.6 mi / 12.2 km
  • Zacango Zoo - 9.2 mi / 14.8 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 22 min drive
  • Free airport drop-off

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport drop off (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 6240
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Egyptian-cotton sheets
Things to enjoy
  • Private pool
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Restaurante Patio - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Cantina La Reforma Uno - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

DoubleTree by Hilton Toluca’s small print

Also known as

  • Campanario Toluca
  • Hotel Campanario Toluca
  • DoubleTree Hilton Toluca Hotel
  • DoubleTree Hilton Toluca
  • DoubleTree by Hilton Toluca Hotel
  • DoubleTree by Hilton Toluca Toluca
  • DoubleTree by Hilton Toluca Hotel Toluca

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

The swimming pool is accessible for USD 10.46 per person, per day

Breakfast costs between USD 20 and USD 25 for adults, and USD 15 and USD 20 for children (approximately)

Cribs/Infant beds are available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Toluca

  • Does DoubleTree by Hilton Toluca offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Toluca does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Toluca?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DoubleTree by Hilton Toluca?
    Yes, there's free self and valet parking.
  • Is there a pool at DoubleTree by Hilton Toluca?
    Yes, there's an indoor pool.
  • Are pets allowed at DoubleTree by Hilton Toluca?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at DoubleTree by Hilton Toluca?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near DoubleTree by Hilton Toluca?
    Yes, there are 2 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include La Sandunga (2 mi), Restaurante Bar Ya Yen (2.1 mi), and Chilaquiles Aldama (2.1 mi).
  • Is airport shuttle service offered by DoubleTree by Hilton Toluca?
    Yes, a free shuttle to the airport is available.
  • What is there to do at DoubleTree by Hilton Toluca and nearby?
    DoubleTree by Hilton Toluca has private pools and a 24-hour fitness center, as well as access to a nearby indoor pool.

Recent reviews

Fabulous 8.8 From 122 reviews

Exceptional 10.0
Great hotel
It’s a great hotel. The property is kind of old, but they are working to improve it. Excellent service and food! Hard to find your way inside the hotel, and the room smelled a little funny, maybe because of the sanitation procedures. Overall I definitely would recommend it.
Ramon, mx1 night business trip
Exceptional 10.0
Outstanding Service
We were extremely satisfied with our stay, the customer service was awesome and the staff very friendly and accommodating. Would recommend staying here again.
Rory, us3 night business trip
Exceptional 10.0
Everything is perfect same is in USA good service good food nice and very clean room friendly staff I make very good choices in this beautiful hotel, we will come back
us2 night trip
Exceptional 10.0
Was a good service
Martha, us2 night family trip
Very good 8.0
Friendly people work there. At the restaurant and at Reception Desk.
us2 night family trip
Fair 4.0
My experience was very good until the last day that I had to leave at 12:00 and 8:30 at somebody someone was already knocking on my door so that I could leave
Nose, us3 night family trip
Fair 4.0
Muy tramposa esta cadena de hoteles
Me parece que esta cadena de hoteles, de ser una cadena prestigiosa, se ha convertido en mediocre. Si bien el hotel es bueno, las habitaciones cómodas, pero tienen muy poco personal que te atienda. Hable antes de reservar para ver el estado de la alberca y me dicen que esta climatizada, pero al llegar nada, una mentira, el agua fría, al quejarme si la pusieron a calentar, pero te hacen perder un par de horas, al día siguiente, otra vez lo mismo. Pero eso si, no te pases unos minutos de tu hora de salida porque ahi si son muy estrictos.
Salvador, mx2 night family trip
Exceptional 10.0
Comentario
Todo en general muy bien, la habitación e instalaciones excelentes, únicamente el control de la alberca no es bueno ya que cuando me tocaba en el horario de mi reservación estaba llena y una familia estaba abarcando toda la alberca no pudimos nadar porque ellos estaban
Alma, mx1 night trip
Exceptional 10.0
Buena opcion
Todo bien, recomendable, comodo, seguro y el desayuno muy rico. Yo viajo por trabajo y es una muy buena opción psra descansar.
MARTHA NOEMI, mx1 night business trip
Exceptional 10.0
Sin queja alguna.
De las mejores noches que he tenido. Aunque fue una noche expreess, la atención del personal, así como la calidad de los alimentos, y que decir de la habitación, realmente cómodo, placentero y sin queja alguna. Agradecido con todo. Lastima que no hay en todos lados, otro hotel asi.
Claudio, mx1 night business trip

DoubleTree by Hilton Toluca