Folks at reception and in dinining(breakfast) room were great.
Everything else was rather terrible:
- shower/bath tub did not have a screen/wall, was completely open to the bed and living room. It might be fine for some folks, but since we travelled with our teenager son, that was unacceptable.
- We were on the fourth floor, with windows fully shut and still the noise from the parties in bars and clubs below that lasted until 2-3am prevented having any reasonable sleep. The fact you can't think of opening the windows for some fresh night air because then you will drown in the street noise was terrible as well.
- Several things in the room were broken and were not fixed: we stayed 6 nights, reported broken bathroom light on the first night, yet it was never fixed or replaced during our stay. The showerhead could not be properly secured in the holder without spraying water outside of the bathtub on the floor, so you had to hold it with your hand. The fridge was frozen over, barely produced enough cold to keep chocolate from melting.
- Room cleaning service was rather poor, only thing was done consistently was towels and beds. But the coffee pods were not refilled, the area around coffee maker was left untidy, one night the coffee maker was left taken apart for some reason.