Arenal Waterfall Lodge

Photo gallery for Arenal Waterfall Lodge

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Arenal Waterfall Lodge

Arenal Waterfall Lodge

3.0 star property
Mountain hotel with spa, near La Fortuna Waterfall

8.1/10 Very good

178 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
300 Mts north of Fortuna Waterfall, La Fortuna, Alajuela, 21007
Main amenities
  • 12 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate dining area
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • La Fortuna Waterfall - 6 min walk
  • Chato Volcano - 5 min drive
  • Costa Rica Chocolate Tour - 10 min drive
  • Arenal Adventure World - 13 min drive
  • Ecotermales Fortuna - 13 min drive
  • Kalambu Hot Springs - 14 min drive
  • Arenal Volcano National Park - 21 min drive
  • Children's Eternal Rainforest - 29 min drive
  • Arenal Volcano - 29 min drive
  • Lake Arenal - 33 min drive
  • Mistico Arenal Hanging Bridges Park - 31 min drive

Getting around

  • La Fortuna (FON-Arenal) - 16 min drive
  • Juan Santamaria Intl. Airport (SJO) - 136 min drive
  • Airport shuttle (surcharge)

About this property

Arenal Waterfall Lodge

Arenal Waterfall Lodge is just 4.9 mi (7.9 km) from the airport and offers a shuttle. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and regional cuisine is served at Natura Restaurant, which is open for breakfast and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer refrigerators and room service. The helpful staff and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool

What to do

  • Ecotours
  • Hiking/biking trails nearby
  • Rafting nearby
  • Ziplining nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Individually furnished
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eco Natura Spa. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Natura Restaurant - Overlooking the garden, this restaurant specializes in regional cuisine and serves breakfast and dinner.
Tiki Grill and Bar - This poolside bar specializes in barbecue and serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a security system and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

GreenLagoon
GreenLagoon Falls Park
GreenLagoon Falls Park & Lodge
GreenLagoon Falls Park & Lodge Fortuna
GreenLagoon Falls Park Fortuna
GreenLagoon Falls Park Lodge
Green Lagoon Wellbeing Resort La Fortuna
Green Lagoon Wellbeing Resort
Green Lagoon Wellbeing La Fortuna
Green Lagoon Wellbeing
Arenal Waterfall Lodge Hotel
Green Lagoon Wellbeing Resort
Arenal Waterfall Lodge La Fortuna
Arenal Waterfall Lodge Hotel La Fortuna

Frequently asked questions

Overall score and ratings

8.1

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

7.7/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

Meh
3 days and no maid service. Minimal amenities, small rooms. Staff okay. Won't be staying there again.
Steve, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Loved how I could hike right from the hotel and that they had spa services.
April, 2-night family trip
Verified Expedia guest review

8/10 Very good

Baño necesita remodelación especialmente en el area del lavamanos.
Saydiyanil, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING helped make Arenal and La Fortuna the highlight of my trip. The upgrade to the Bungalow was awesome!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful place to stay very close to La Fortuna waterfalls. The scenery was magnificent and the breakfast was delicious. We had two 2-bedroom rooms, and each beds were in separated areas. Perfect for our family of six. A quiet little hotel that I would stay in again.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Best place in Volcano
Loved the villa we stayed at. The view was amazing
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Stayed here during a 15 day trip to CR. The Good: --Right next to the Arenal Waterfall which is a premier attraction in the Fortuna area. --Staff care about you, especially Maximo and Danny. Breakfast is good. --View is amazing from the bigger suites. --The night hike right on the property is awesome --If you rented a vehicle, SkyTrack ziplines, Hot springs, Don Juan coffee tour, Fortuna are all close. --Feels pretty safe. The less good: --Many bugs --Jungle noises all night --Must have a 4*4 to get the last km to the property --The room safe was an unbolted box
5-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are very friendly and accommodating. Checking in and out was fast and efficient. I enjoyed my stay.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

GOOD: We loved that the hike to the green lagoon (incredible 4.5 hour hike, weather permitting) was free and just outside our resort if you stayed here. Some staff members are extremely indicative about the area, others not so much. The food at the restaurant was very good and good service. NOT SO GOOD: Hot tub was cold. Most things to do are within driving distance not walking. Kind of at the end of the road. But if you have a vehicle then there is lots to do in the area.
1-night family trip
Verified Travelocity guest review