6/10 Good
25 April 2022
This property is very dated. A lot of the units had furniture stacked inside them as though it was being stored. And I think more employees lived there than guests were there. A coffee maker in the room, but no coffee to make a pot. Fridge in the room was an added bonus, but is in need of cleaning and deicing. Pool bar and gym were closed. No bar to hangout in, one restaurant with the same food every day, but inconsistent on how it was prepared, towels and sheets were very worn, holes in our sheets and some of our towels had strings hanging off of them.
The staff were very nice and the location was great, but the resort is in desperate need of updating. The second property is an adults only one, but looked busier and seemed to have better amenities.
I love the country of Costa Rica and will return, just not to this property.
Not sure if this property was closed for a long time due to COVID, but it sure does need some updating. Over all it was a pleasant experience, but not a 5 star one!
Pamela
Pamela, 8-night family trip
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