The staff are amazing, very helpful & accommodating. We got in early so we were able to leave our luggages in the hotel. Breakfast starts at 7:30 but we had to leave early one day, so Corinna requested for breakfast package for the 4 of us, which we picked up the night before. After midnight, there is no one at the desk & the gate is locked. You have to ring the night porter to open the gate for you. The hotel is walking distance to almost everything. Subway Lepanto is next block. There is a bonus terrace on the 4th floor/5th floor. This hotel is safe, clean & has the friendliest staff. Will definitely refer this hotel to my friends, and will come back.