In the heart of Melbourne, Arrow on Spencer offers a sophisticated retreat with laundry facilities, a state-of-the-art gym, and in-room WiFi. Guests have praised the multilingual staff who can assist with tour/ticket assistance and concierge services.
Arrow on Spencer puts you in a great location, within a short 10-minute walk of Marvel Stadium and Collins Street. Also, Melbourne Central and Queen Victoria Market are within a 15-minute walk. Public transportation is only a short walk: Flagstaff Station is 5 minutes and Melbourne Central Station is 12 minutes.
At a glance
DONE
Hotel size
26 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The property charges 3.8 per cent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (AUD 30 per night)
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service
What to do
Bicycle rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: AUD 100.00 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.8 percent
Children & extra beds
Cribs/infant beds are available for AUD 15.0 per night
Rollaway beds are available for AUD 30.0 per day
Parking
Covered self parking costs AUD 30 per night
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Arrow Spencer Hotel Melbourne
HarbourView Apartment Hotel Melbourne
HarbourView Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer Hotel
Arrow Spencer Melbourne
Arrow Spencer
Arrow Spencer HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow on Spencer Hotel
Arrow on Spencer Melbourne
Arrow on Spencer Hotel Melbourne
Arrow on Spencer (HarbourView Apartment Hotel)
Frequently asked questions
Does Arrow on Spencer offer free cancellation for a full refund?
Yes, Arrow on Spencer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arrow on Spencer?
Sorry, pets aren't allowed.
Is parking offered on site at Arrow on Spencer?
Yes. Self parking costs AUD 30 per night. Parking spots may be limited.
What are the check-in and check-out times at Arrow on Spencer?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Arrow on Spencer?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at Arrow on Spencer and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Arrow on Spencer like?
Arrow on Spencer is in Melbourne Central Business District, a short 5-minute walk from Flagstaff Station and 8 minutes' walk from Marvel Stadium.
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Reviews
Arrow on Spencer Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
8.2
Location
7.8
Staff & service
6.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
5 February 2026
Decent
John
John, 4-night trip
Verified
10/10 Exceptional
14 December 2025
Staff are terrific. Joaquim is alway very helpful & remembers who I am as I have stayed there many times. My room was excellent & the location is very suitable.
Carolyn
Carolyn, 1-night trip
Verified
6/10 Good
10 January 2026
The location was perfect as needed to access the train. The cleanliness of the apartment could be improved :(
Kirsty
Kirsty, 1-night trip
Verified
10/10 Exceptional
9 November 2025
Serviced my needs perfectly
Clint
Clint, 1-night trip
Verified
8/10 Very good
1 July 2025
Very roomy and great location.
Ken
Ken, 3-night trip
Verified
10/10 Exceptional
16 August 2025
Great views of Sydney Harbour
James
James, 4-night trip
Verified
10/10 Exceptional
1 September 2025
Andrew Returning Guests
Great service, convenient location with clean and tidy rooms.
Bed was uncomfortable this visit and some furniture has exceeded its use by date.
Overall a pleasant place to stay.
Bruce
Bruce, 3-night trip
Verified
10/10 Exceptional
10 January 2025
The staff were very nice
Raziya
Raziya, 1-night trip
Verified
8/10 Very good
21 April 2025
Great size apartment for an adult family, very convenient for transport. Easy parking
Julie
Julie, 1-night trip
Verified
8/10 Very good
4 July 2025
A huge apartment with 7x single and 1x double beds, 2 bathrooms and a huge rooftop terrace.
Clean but a little tired but for the price it’s a great option to accommodate a group.
Amanda
Amanda, 1-night trip
Verified
10/10 Exceptional
25 October 2024
I stay here every time I visit Melbourne. It is so central to everything I need and the apartments are very good
Christine
Christine, 2-night trip
Verified
8/10 Very good
4 April 2025
Close to Southern Cross Station and circle trams. Several good eateries a block or two away.
Staff very welcoming and helpful.
Felt secure overnight.
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
29 May 2025
Huge apartment sleeps 6. Two bathrooms ,everything you need , very helpful desk Clark. Recommend
Fred
Fred, 1-night trip
Verified
2/10 Poor
26 April 2026
Hotel has no proper signage so easy to walk past. Arrive after 10 pm off a flight and reception not staffed. Call after hours number and guy answers phone in another language. To get into place he needs my credit card for security deposit of $100 which is pathetic for what the place is. I object to having to give credit number out from street citing security concerns and that I was not told there would be such a requirement.
After giving over of details they give me a PIN number to get into the building. It takes a few attempts as it does not work properly. Then inside given instructions to open a box to get access card. This takes 10 attempts and the female phone operator who had no idea did not give me proper instructions and the man gave me better instructions to clear previous entries. After the longest and most pathetic check in to a hotel I ever had I finally get into building.
Room is very spacious and more like a small apartment although dated. TV very small for size of. White tiles in bathroom and in passageway need to be careful with as could slip causing injury or permanent damage to oneself.
In morning I was planning to leave suitcase with reception before having a walk around city. Reception just after 9am was not staffed so not possible. This place is not staffed properly and I feel it is more for people who want to stay longer in Melbourne like overseas students and it should not be on Expedia or Hotels.com for visitors and tourists.
Lloyd
Lloyd, 1-night trip
Verified
10/10 Exceptional
4 February 2024
Good safe and convenient location
Maureen
Maureen, 1-night trip
Verified
10/10 Exceptional
2 October 2023
My stay was trouble free ,good spot for dinning , shows , and close to transport
Liberato
Liberato, 2-night trip
Verified
10/10 Exceptional
16 April 2024
My partner and I really enjoyed our stay. For the price it was good value
Bec
Bec, 1-night trip
Verified
8/10 Very good
30 September 2025
We are 4 brothers in town for the Lions rugby tour.
This place suited our needs, although is quite basic.
One bedroom has an en-suite so the rest of us had to share one bathroom - and the upstairs room is served by a spiral staircase.
Very basic comforts, couch and a full kitchen.
There is a desk at the lobby that is attended during the day.
We used the parking garage.
Location is convenient to the Docklands area, Victoria Market and the trolley but we would have preferred to be closer to the CBD
Overall, we were satisfied and the price was right.
Neil
Neil, 7-night trip
Verified
8/10 Very good
16 May 2025
Maybe I didn’t see the information about how to find the hotel. I had to ask a hotel close by where to find it. Outside facade says Harbourview. Location is great. Trams really close by, not to mention Marvel stadium is walking distance.
mel
mel, 2-night trip
Verified
8/10 Very good
5 August 2025
.
Damian
Damian, 1-night trip
Verified
8/10 Very good
16 January 2025
One night stay
Got upgraded to a penthouse suite, which was nice, Hotel is a little dated but was clean and comfortable for a one night stay, the price was good value for money, compared to other Hotels in Melbourne, but if you are looking for something a bit more modern, this would may not be for you,
Douglas
Douglas, 1-night trip
Verified
10/10 Exceptional
4 December 2023
Good value for money
Rodney
Rodney, 1-night trip
Verified
8/10 Very good
2 February 2025
We were pleased with our stay. In particular the staff were very helpful. In the first attempt we thought the lift was not functional and we used the stairs. Turns out the button just needs a firmer press.
Moses
Moses, 1-night trip
Verified
10/10 Exceptional
18 December 2024
Brilliant Brisbane
Excellent position for access to the city. Could do with a repaint and dishwasher wasn’t working but it was lovely to be in a residential setting, very quiet, easy access to shops.
Cheryl
Cheryl, 1-night trip
Verified
6/10 Good
1 November 2024
Overall ok!! Very close to Marvel stadium and the guy at the front desk was very nice! The overall place like I said was ok but if you can find somewhere else I would!