Got upgraded on arrival to oceanview room,on top floor, never had my passport held by hotel in europe , indonesia, fiji, vanuatu, but held here. Lifts reasonably quick, but hallway often smelt of cigarette smoke as people without windows would open their doors and let the smell into the hall. Room was a good size and clean . The bathroom was shower over bath, clean and worked well, towards the end of stay replacement of shampoo and soap fell away and had to ask for toilet paper, all came promply, only some staff about 4or 5 had reasonable english but putting pen to paper with drawings helped. Great location, but getting a oceanview room comes with a trade off lots of road noise and horn blowing for nice view ,good and wide variety of eats close by , get hotel to pick you up from airport cost $40 au , i think hotel pickup $25 and better car and driver than taxi. Breakfast had a good range, fruit, eggs, rice, cold meats, toast, bacon, sausage, cakes, cearal, lipton tea and reasonable coffee, got given a free vietnam coffee my eyes didnt close for two days very sweet. Towels available from reception for beach use. enjoyed our stay except got woken by very loud music at 4am coming from speakers on the road at the front of hotel, this . Worth what we paid for.