The location of hotel is stunning, its right above the crystal clear ganga. The hotel also looks amazing from outside - full of flowering plants etc and is nicely maintained, there is even a cute little artificially made waterfall.
The major issues are with service (specially at the restaurant), and cleanliness/quality of the room. For instance, we had to wait for 1 hour to get our order which was just tea and french fries. And when the order did come finally, both things were lukewarm and fries were soggy. Similarly, the room service and even checkout took so much time despite multiple calls. Furthermore, upon arrival the receptionist barely told us about the services available at the hotel. In fact we were planning to take a massage at their spa but experiencing their service, we decided not to. Coming to the room cleanliness, the toilets do not look modern or are maintained nicely and the hotel had barely taken any COVID precautions. For example, the day before we had stayed at another hotel and they had sanitizers almost every 100 metres and here i found just one sanitising station at the reception, none in the rooms or even at the restaurant!