4/10 Fair
16 May 2022
Needs updating
I initially thought the key card was wrong. When I brought it to the attention of the front desk clerk he said the springs in the lock were worn out and to lift the handle up rather than down. It worked but why not fix the lock or at least tell me when I checked in. The thermostat on the wall didn’t work. Went to the hvac unit and turned up the heat there but it didn’t get any warmer in the room. The parking lot and walkways were very dirty. The carpets in the halls looked really worn. I’ve stayed here many times but will not be returning until they do some updates.
Ernest, 1-night trip
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