The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers say great things about the helpful staff.
Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive
Restaurants
McDonald's - 8 min drive
Blind Elk Tap Room - 11 min drive
Banner Elk Cafe - 11 min drive
Beech Mountain Brewing Company - 23 min drive
5506' Skybar - 21 min drive
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Highlands at Sugar
The Highlands at Sugar offers a great location, putting you within a 15-minute walk of Sugar Mountain Resort. You can get a workout in at the fitness center or take a dip in the indoor pool. Apartments feature bonuses like kitchens and washers/dryers, along with fireplaces and balconies. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Property size
57 apartments
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 25
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Ski
Snowboarding and downhill skiing nearby
Pool/Spa
Indoor pool
Hot tub
Internet
Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Playground
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Dishwasher
Coffee/tea maker
Toaster
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Free toiletries
Towels provided
Hair dryer
Living spaces
Fireplace
Entertainment
Flat-screen TV with satellite service
Pool or billiards table
Arcade/game room
DVD player
Games
TV in a common area
Outdoor areas
Balcony
Barbecue grill
Laundry
Washer/dryer
Laundry facilities
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Local maps
Guidebooks/recommendations
Iron/ironing board
Phone
Fireplace in lobby
Front desk (limited hours)
Restaurant dining guide
Vending machine
No housekeeping
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
First aid kit
General
57 rooms
Fees & policies
Policies
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations
Frequently asked questions
Is there a pool at The Highlands at Sugar?
Yes, there's an indoor pool.
Are pets allowed at The Highlands at Sugar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Highlands at Sugar?
Yes, there's free self parking.
What are the check-in and check-out times at The Highlands at Sugar?
Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at The Highlands at Sugar and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Highlands at Sugar also has a fitness center and an arcade.
Does The Highlands at Sugar have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
Does The Highlands at Sugar have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around The Highlands at Sugar like?
The Highlands at Sugar is located a short 13-minute walk from Sugar Mountain Resort.
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The Highlands at Sugar Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
24 February 2025
Awesome place
It was great, the staff were helpful. The views were awesome.
Verified traveller
2-night trip
8/10 Very good
20 February 2025
Close, clean, and properly priced.
Great value and proximity to the mountain. The units are quite dated, but very clean. We would stay here again for the price.
Lauren
Lauren, 2-night trip
10/10 Exceptional
14 February 2025
Perfect
Perfect spot to get the lodge/ski resort vibe without the added expense. Short drive to skiing
ben
ben, 2-night trip
8/10 Very good
24 February 2025
Gives you the cabin feels. Perfect for a Ski trip!
The place is older but completely redone. Everything was great. The only thing is that the ceiling is paper thin and you hear the people above you.
Krishna
Krishna, 2-night trip
8/10 Very good
9 February 2025
Nice Getaway
TV did not work. The room was not the same as the photos. But it was comfortable, staff was nice and communication was great
Bobby
Bobby, 2-night trip
10/10 Exceptional
6 January 2025
Excellent
Everything good
Rony
Rony, 2-night trip
8/10 Very good
24 January 2025
Clean, great location, but bad mattress & outdated
We did not get the unit that the pictures had shown. Our unit was very outdated, and the mattress was horribly uncomfortable. It was very clean, however, and the location was great.
Jessica
Jessica, 2-night trip
6/10 Good
2 December 2024
It is not the same as the photographs, the facilities are deteriorated
Jose
Jose, 2-night trip
8/10 Very good
7 April 2024
Charming place to stay and hit the slopes.
Shane
Shane, 3-night trip
10/10 Exceptional
24 February 2024
Such a cozy nice stay!
Layla
Layla, 3-night trip
8/10 Very good
16 July 2024
Close to Grandfather Mountain and other venues
Jeanette
Jeanette, 3-night trip
10/10 Exceptional
8 February 2024
Great skiing and restaurants, very nice condo with nice staff.
Jami
6/10 Good
22 February 2024
Close to slopes and spa/pool and game area were nice.
DAVID
DAVID, 2-night trip
8/10 Very good
17 February 2024
We had a wonderful stay. Beautiful Mountain views
Amber
Amber, 2-night trip
10/10 Exceptional
21 July 2023
Great place to stay in Sugar Mountain
Rob
Rob, 3-night trip
10/10 Exceptional
18 July 2023
Great location and quite place
I will go back
José
José, 2-night trip
10/10 Exceptional
4 April 2024
Stayed many times. Great price for spectacular view
Donald
Donald, 3-night trip
10/10 Exceptional
13 February 2024
A great stay
We had an amazing stay over the weekend and after a long day of snowboarding it was great to have the jacuzzi open late night when I needed it most. I would highly recommend this place.
Christopher
Christopher, 3-night trip
10/10 Exceptional
29 April 2024
Loved this place, just an experience you have to try . I definitely will return
Tyrone D
Tyrone D, 3-night trip
10/10 Exceptional
28 March 2024
LOVE IT HERE!
We had an amazingly wonderful stay here in Unit 106B. The views are breathtaking and the staff was beyond friendly and inviting! We will definitely be coming back!
Bridgette
Bridgette, 5-night trip
8/10 Very good
7 November 2023
I enjoyed the mountains views and the overall location of the property.
Christopher
Christopher, 3-night trip
10/10 Exceptional
4 November 2023
We enjoyed everything about our stay here. The rooms were very clean and had everything that you could need. We were also very happy with the pool area being open 24 hours.
Jared
Jared, 3-night trip
8/10 Very good
24 October 2023
Lovely views and area around property
David
David, 3-night trip
10/10 Exceptional
17 January 2023
Amazing place to stay, wonderful view, perfect location in sugar mountain…