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The Palms - Town & Country Club

Photo gallery for The Palms - Town & Country Club

Outdoor pool
Minibar, in-room safe, soundproofing, iron/ironing board
View from room
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of The Palms - Town & Country Club

The Palms - Town & Country Club

4.5 star property
Luxury hotel in Sushant Lok with outdoor pool and bar/lounge

0 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is ₹6,470
Price available on 12/02/2023
Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001

Room options

About this area

What's nearby

  • In Sushant Lok
  • DLF Cyber City - 17 min drive
  • Qutub Minar - 33 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 35 min drive
  • New Delhi Bijwasan Station - 15 min drive
  • New Delhi Shahbad Mohammadpur Station - 20 min drive
  • New Delhi Palam Station - 23 min drive
  • HUDA City Centre Station - 7 min walk
  • IFFCO Chowk Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Biryani Blues - 13 min walk
  • Naivedyam - 14 min walk
  • Dighent cafe - 18 min walk
  • The Pasta Bowl Company - 18 min walk
  • Fat Lulu’s - 19 min walk

About this property

The Palms - Town & Country Club

A great choice for a stay in Gurugram, The Palms - Town & Country Club features an airport shuttle. Guests can indulge in massages, and Senses, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. The room service and location get good marks from fellow travelers. The property is just a short walk to public transportation: HUDA City Centre Station is 7 minutes away.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 1:30 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Racquetball/squash

Working away

  • 3 meeting rooms
  • Conference space (18357 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • 2 outdoor tennis courts
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer (on request)

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Senses - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Fusion - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Browns - The English Pub - This pub specializes in international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Monday:
  • Fitness facility

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

Also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

Frequently asked questions

Does The Palms - Town & Country Club offer free cancellation for a full refund?
Yes, The Palms - Town & Country Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Palms - Town & Country Club?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at The Palms - Town & Country Club on 12 February 2023 start from ₹6,470, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Palms - Town & Country Club?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Palms - Town & Country Club?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9:30 PM.
Are pets allowed at The Palms - Town & Country Club?
Sorry, pets aren't allowed.
Is parking offered on site at The Palms - Town & Country Club?
Yes, there's free self parking.
Is airport shuttle service offered by The Palms - Town & Country Club?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Palms - Town & Country Club?
You can check in from 2 PM - 1:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at The Palms - Town & Country Club and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room and a garden.
Are there restaurants at or near The Palms - Town & Country Club?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Asian cuisine. Nearby restaurants include Biryani Blues (13-min walk), Naivedyam (14-min walk), and Komachi (2.3 mi).
Does The Palms - Town & Country Club have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Palms - Town & Country Club like?
The Palms - Town & Country Club is a short 7-minute walk from HUDA City Centre Station and 7 minutes' walk from Appu Ghar. Travelers say this hotel is in a good location.

Reviews

Reviews

10/10 Exceptional

Satisfactory!
Rajeev, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

marilyn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The rudest check-in experience and staff. First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking). Then I had a friend visiting and they refused to allow them to hang out in my room. Never seen service as bad.
Sankrant, 1-night trip
Verified Expedia guest review

2/10 Poor

Anjani, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Raju, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel to stay
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful club … surrounded with lots of greenery… but Don’t expect outstanding hospitality from its staff.
Savleen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a good time !!
Great location, beautiful property with a tranditional feel.
Sameer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel, good location
The hotel was very well located, mostly friendly and accommodating staff. My only issue with the hotel is the STRONG synthetic smelling room freshners used in all the rooms which really gave me a massive headache. I had to check 4 rooms before I was forced to upgrade to a room with a balcony to open the doors and get fresh air in, i.e. I had to pay extra just to get normal air into my room. I highly recommend the Spa/salon and Kiran who gives the most wonderful massage. Food was good. Too many plastic flowers around for my personal liking but that can be ignored.
Rohini, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent ambience
1-night family trip
Verified Expedia guest review