Novotel Kolkata Hotel and Residences Hotel - 1 min walk
Starbucks - 11 min walk
The Square - 2 min walk
47 South Tangra Road - 4 min walk
Country Roads Microbrewery Bar and Restaurant - 8 min walk
About this property
Novotel Kolkata Hotel & Residences Hotel
Novotel Kolkata Hotel & Residences Hotel puts you just a 5-minute drive from New Town Eco Park. You can visit the spa to indulge in massages, body wraps, or mani/pedis, and The Square serves international cuisine. This luxurious hotel also features a bar/lounge, a 24-hour health club, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.
Languages
English, Hindi
At a glance
Hotel size
340 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in available
Express check-in/out available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Children's club
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Children's club
Children's pool
Babysitting (surcharge)
What to do
Pool table
Bicycle rentals nearby
Working away
Business center
14 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 2014
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
24-hour health club
Arcade/game room
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Dining
The Square - This restaurant specializes in international cuisine. Open 24 hours.
Sante - This bar serves light fare only. Open 24 hours. Open daily.
Blue Tokai - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 799 per person
Airport shuttle service is offered for an extra charge of INR 1400 per vehicle (one-way, maximum occupancy 3)
Area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of INR 1000 per pet, per night
Policies
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Also known as
Kolkata Novotel Hotel
Novotel Kolkata Hotel opening September 2014
Novotel Kolkata Hotel
Novotel Kolkata
Novotel Kolkata & Residences
Novotel Kolkata Hotel Residences
Novotel Kolkata Hotel Residences Hotel
Novotel Kolkata Hotel & Residences Hotel Hotel
Novotel Kolkata Hotel & Residences Hotel Barasat
Novotel Kolkata Hotel & Residences Hotel Hotel Barasat
Frequently asked questions
Does Novotel Kolkata Hotel & Residences Hotel offer free cancellation for a full refund?
Yes, Novotel Kolkata Hotel & Residences Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Kolkata Hotel & Residences Hotel?
Yes, there's a children's pool.
Are pets allowed at Novotel Kolkata Hotel & Residences Hotel?
Yes, pets are welcome. There's a charge of INR 1000 per pet, per night. Food and water bowls are available.
Is parking offered on site at Novotel Kolkata Hotel & Residences Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Novotel Kolkata Hotel & Residences Hotel?
Yes, an airport shuttle is available. The charge is INR 1400 per vehicle one-way.
What are the check-in and check-out times at Novotel Kolkata Hotel & Residences Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Novotel Kolkata Hotel & Residences Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour health club and a sauna. Novotel Kolkata Hotel & Residences Hotel also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Novotel Kolkata Hotel & Residences Hotel?
Yes, The Square offers international cuisine.
What's the area around Novotel Kolkata Hotel & Residences Hotel like?
Novotel Kolkata Hotel & Residences Hotel is a short 1-minute walk from Axis Mall and 18 minutes' walk from Rabindra Tirtha.
Novotel Kolkata Hotel & Residences Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
14 October 2024
It was good and felt like home. My kid liked the game zone and the swimming pool the most.
Kento
Kento, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
True value for money
Aniruddha
Aniruddha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
Stay at Novotel was good. Staff very supportive
vilas
Verified Expedia guest review
8/10 Very good
6 May 2024
sreya
sreya, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 April 2024
Deovbrath
Deovbrath, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 April 2024
This was not our first trip to the Novotel. As a family of 5 we are looking for amenities, convenience, cleanliness, and value. And I must say that Novotel is 5 stars in all o these categories. I especially appreciate the friendliness of the staff. There is not a hotel in the world in this price range, in my humble experience, that can compare with Novotel Kolkata. We will definitely stay again.
Kyle
Kyle, 4-night family trip
Verified Expedia guest review
6/10 Good
2 April 2024
akta
akta, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
3 March 2024
We stayed here for 3 nights with two toddlers. Do not at all recommend if you are staying with families particularly small children. The hotel had banquets, fashion shows and marriage parties going on evert day, the noise was unbearable throughout the day. You could hear rock music and Bollywood music from the 12th floor late at night. Repeated complaints had no avail as they simply say it's a private function and they can't do anything. Basically they will neglect guests for cheap banquets. Housekeeping was almost non-existent. Asked for teaspoons (from IRD and HK) for my kid who needed medication to be fed by spoon but never received them. Was given the explanation that only disposable stirrers are provided. Rooms are small for a hotel of this stature and bathroom floors have very slippery wall tiles, who puts wall tiles on floor in a hotel is beyond my comprehension. My kid slipped and got his head. We asked for an anti skid pad and was told they don't have any. Seemed they don't even know what it is. There were couples of questionable nature frequenting the rooms, like those that you see in hourly rate kind of hotels. If you know I mean avoid this hotel at all costs if you are traveling with family. The only positives was our housekeeping staff Momin who did a decent job of cleaning the room, they should hire more staff like him who genuinely care for the guests. Breakfast is limited and not worth the price. There are much better options for your money.
Agnimitro
Verified Orbitz guest review
10/10 Exceptional
23 February 2024
Decorative and clean
Ranit
Ranit, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 February 2024
Highly Recommend
Concierge service was excellent. Nice to be located next to shopping mall within walking distance.
Nice coffee shop downstairs with excellent pastries! :)
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2024
Rohit
Rohit, 1-night trip
Verified Expedia guest review
8/10 Very good
6 January 2024
Comfortable stay
Had booked multiple rooms with family. Good hotel, comfortable rooms. Staff polite and very obliging. However, on several occasions the room service and requests took a long time to be fulfilled and at times not fulfilled at all. Breakfast was very good, but the live action items were very slow and once again on several occasions our orders did not come through and had to be chased a few times.
Overall a comfortable and good stay. Management should work on looking at speeding up some service requests.
Malay
Malay, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
4 January 2024
We made a reservation for 12 nights sight unseen. Unfortunately we had to check out after the first night because of overwhelming smell of pesticide that irritated our lungs, loud music late into the night and during the day. They are listed as offering a full kitchen, however, in reality what you get is a kitchenette with a tiny refrigerator.
We made the mistake of paying them in advance sight unseen. They declined to issue a refund.
Malini
Malini, 12-night family trip
Verified Hotels.com guest review
8/10 Very good
31 December 2023
Arnab
Arnab, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 December 2023
Sushanto
Sushanto, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 December 2023
Dr. Vibhuti
Dr. Vibhuti, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 December 2023
Very good hotel away from busting city of Kolkata
Very good hotel, very friendly staff, very clean throughout, check-in and check-out was easy, room was good, enough toiletries in the bathroom.
But the hotel authority needs to accommodate more seats around the reception areas, lots of people came early check-in, so not enough available seats around or occupied by other customers. People either standing or roaming around the coffee shop.
Hafiz
Hafiz, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2023
Anuj
Anuj, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2023
Sunita
Sunita, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2023
The hotel was a welcome relief in the city, as the swimming pool area was nice and it was great to have the bar (with a 24 hour option for the hardcore people out there). It was great to have the option of in-room dining also.
Jack
Verified Expedia guest review
10/10 Exceptional
6 October 2023
Great stay in the hotel
The staff was excellent, very friendly and helpful. The breakfast was very good and our waiter Nasir was outstanding in his service. The man who cleaned our room even folded my clothes. I would highly recommend this hotel
Keith
Keith, 4-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2023
Poor front office experience, worth the price definitely.
Housekeeping good, restaurant during breakfast tables were not being cleaned well, lacking hygiene.
DURJOY
DURJOY, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2023
Mohammed
Mohammed, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2023
Been at the hotel on my Girlfriends birthday and she was very happy with the room type . Had booked an Apartment with some of the best views one can find in Kolkata.
Will be surely visiting again on my Birthday this September and more occasions to come in future . .