Hotel Maya Balam

Photo gallery for Hotel Maya Balam

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Maya Balam

Hotel Maya Balam

2.5 star property
City-center Calakmul hotel with restaurant

8.2/10 Very good

502 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Restaurant
  • 24/7 front desk
calle Xpujil #10 entre, silvituk y Av. Calakmul, Calakmul, CAM, 24640
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 107 min drive
  • Airport drop-off service

About this property

Hotel Maya Balam

A great choice for a stay in Calakmul, Hotel Maya Balam offers airport drop-off service (available 24 hours). Guests looking for a bite to eat can check out El Maná, which serves local cuisine and is open for breakfast and dinner. Fellow travelers like the helpful staff and spacious guestrooms.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors


  • Check-in time from 3:00 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, uncovered onsite self parking


  • Airport drop off on request(available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception

Traveling with children

  • Children stay free


  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Terrace


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping

Special features


El Maná - This family restaurant specializes in local cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Breakfast costs between MXN 90 and MXN 115 for adults, and MXN 90 and MXN 115 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1300 per vehicle. Maximum occupancy 6
  • Credit card charges are subject to an extra charge of 5 percent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.


This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Nevermind the wifi (keeps shutting off)
Nice calm area,far from the stores and restaurants. There's a restaurant on site. I ordered 2 hamburgers and two cokes and they said they didn't have change for a 500 so I ordered two bacon hot dogs as well. I asked them if it'll be ready in about 15-20 minutes,the time it usually takes me to shower. They said 30, no problem. I come out of my room 30 minutes later and they haven't even started cooking my order. 45 minutes pass an no food, it wasn't til the hour or so that my food came out. And the burgers were cold. Long story short avoid the hotel restaurant 1 out of 5 star
Daniel, 1-night family trip
Verified guest review

6/10 Good

The hotel is okay. There are better options but they were all booked. It was still good. Parking is limited, about 6-7 cars fit, unless they have a bigger parking I didn’t see. Breakfast is okay. It is close to the main road, which leads to Xpujil centro, and also close to Becan, Xpuhil and Chicanna sites, and about 1-2 hour drive from Calakmul site main entrance. We had a nice stay here except for one thing: there was no hot water. Hot water only lasted about 1 minute and then there was nothing, no water at all, unless you use freezing water. I contacted the staff and they say to give it some time and it will come out. It never came out and we had to take showers with cold water! They need to fix this. Other than that, it is a good stay if you want to see the ruins nearby.
Daniel, 2-night romance trip
Verified Expedia guest review

8/10 Very good

nice staff and good room, but breakfast you have to paid and it is very slow to be served.
Mark, 1-night family trip
Verified Expedia guest review

8/10 Very good

Cute hotel with some nice touches. The room design was a little awkward with a wardrobe in a blind corner that was hard to access. Bathroom doorway lacked clearance for anyone over 6'1''. Neighbourhood roosters crowed most of the night and sheep added their music in the late afternoon. Being a farmboy, I enjoyed the sounds but others may not. Secure parking onsite. Good value for money. I would like to return.
Scott, 1-night family trip
Verified guest review

8/10 Very good

Comfortable little hotel
This is a modest little hotel with all amenities needed for a comfortable short stay. The AC is COLD (yay!) and the rooms are clean. There is also a palapa in the property that serves breakfast starting at 7am if I remember correctly.
Diana, 1-night trip
Verified guest review

8/10 Very good

We stayed in this hotel so that we could visit Calakmul. The hotel has A/C which is really needed. The staff is friendly and helpful. This is a fairly basic hotel. Good for the night.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable, super clean, good place for rest and go to Calakmul next day.
Claudia, 1-night trip
Verified guest review

10/10 Exceptional

Really nice room with good air conditioning. Near center of Xpujil. The highlight for us was the excellent kitchen and tasty local cuisine. Delicious and clearly made fresh. All prices were very economical both for hotel and restaurant.
Fred, 1-night trip
Verified guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Great place in town
We enjoyed our 3 night stay at the hotel, the restaurant was great, the front desk was helpful, good security guard. Close to the town and other attractions. Wifi was not great, but it may not be heir fault entirely.
michael, 1-night trip
Verified guest review