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Rydges Mackay Suites

Photo gallery for Rydges Mackay Suites

Indoor pool
One Bedroom Suite | Minibar, in-room safe, desk, blackout drapes
One Bedroom Twin Suite | Minibar, in-room safe, desk, blackout drapes
Fridge, electric kettle

Overview of Rydges Mackay Suites

Rydges Mackay Suites

4.0 star property
4-star hotel in Mackay with indoor pool and restaurant

8.4/10 Very good

997 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is ₹8,522
Price available on 18/12/2022
9 Gregory Street, Mackay, QLD, 4740
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Mackay
  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 12 min drive
  • Mackay Station - 12 min drive
  • Nabilla Station - 20 min drive
  • Mapalo Station - 25 min drive


  • Grazing Goat Cafe - 2 min walk
  • Spice N Flavor - 2 min walk
  • Roshni - 2 min walk
  • Masala - 3 min walk
  • - 3 min walk

About this property

Rydges Mackay Suites

A great choice for a stay in Mackay, Rydges Mackay Suites is just 3.9 mi (6.3 km) from the airport. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moss on Wood, which serves local and international cuisine and is open for breakfast and dinner. Other highlights at this upscale hotel include a fitness center and a bar/lounge. Fellow travelers like the room service and helpful staff.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 7 floors


  • Check-in time from 2:00 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant


  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar - This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Breakfast costs between AUD 12.00 and AUD 27.00 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.08 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

The 2 person rate for guests booking a "One Bedroom Suite" or "Deluxe Spa Suite" includes access to the king-sized bed only. A guest may use the sofa bed for an additional charge. When booking for 3 or 4 guests, use of the sofa bed is included in the rate at booking.

Also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Does Rydges Mackay Suites offer free cancellation for a full refund?
Yes, Rydges Mackay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Rydges Mackay Suites?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at Rydges Mackay Suites on 18 December 2022 start from ₹8,522, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Rydges Mackay Suites?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Rydges Mackay Suites?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Rydges Mackay Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rydges Mackay Suites?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Rydges Mackay Suites?
You can check in from 2:00 PM - 5:30 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Rydges Mackay Suites and nearby?
Rydges Mackay Suites has an indoor pool and a fitness center.
Are there restaurants at or near Rydges Mackay Suites?
Yes, Moss on Wood offers local and international cuisine. Nearby restaurants include (3-min walk), Kevin's Place (3-min walk), and Cool Mango Salad Bar (4-min walk).
What's the area around Rydges Mackay Suites like?
Rydges Mackay Suites is in the heart of Mackay, a short 1-minute walk from Great Barrier Reef and 10 minutes' walk from Bluewater Lagoon. Travelers say the area is central and good for shopping.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Great Service and Ammenities
Great Hotel, good central location with great selection of cafes and bars below… Staff are always great and greet with a smile Highly recommend One Bedroom Apartments - well appointed and comfortable
Glen, 1-night business trip
Verified guest review

8/10 Very good

Great location, friendly staff. Stay here often for business, well appointed rooms - highly recommend.
Glen, 3-night business trip
Verified guest review

10/10 Exceptional

Jacinta, 4-night trip
Verified Wotif guest review

2/10 Poor

Freezing. The heater didn’t work, I call reception and they came up and set it the same that I had it and was told it will take 15-20 minutes to warm up. It didn’t and we froze all night. Reception wasn’t interested in helping. Pretty poor.
James, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Belinda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

After calling ahead to tell the staff we had a wedding to attend at 2pm we are allowed to check in 2 hours early to get ready. Very happy with their customer service
Luke, 1-night romance trip
Verified Wotif guest review

6/10 Good

The restaurant is letting the hotel down. Couldnt even eat breakfast as everything was so over cooked you could have used the toast to hold a car up.
Justin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

kyron, 1-night trip
Verified guest review

10/10 Exceptional

Situated in a great spot with good restaurant's around it.
John, 1-night trip
Verified Wotif guest review

8/10 Very good

Clean Affordable No noise
Debbie, 1-night romance trip
Verified Wotif guest review