Sugbutel Family Hotel

3.0 star property
Step into comfort with express check-in and enjoy meals at the restaurant. Banquet halls await for your special occasions.

Photo gallery for Sugbutel Family Hotel

Free WiFi
Lobby
Buffet
Hallway
View from property
In the heart of North Reclamation Area, Sugbutel Family Hotel offers a convenient retreat close to SM City Cebu. Enjoy in-room WiFi, dry cleaning services, and a business center on site. The restaurant serves up delicious meals while the 24-hour front desk ensures a seamless stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store
  • Laundry service
  • Meeting room

Feel at home (6)

  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Grocery/convenience store
  • Free toiletries

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 3 Twin Beds

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
S. Osmena Boulevard, North Reclamation, Cebu, Cebu, 6000

What's nearby

  • SM City Cebu - 6 min walk
  • Magellan's Cross - 3 min drive
  • Cebu Business Park - 4 min drive
  • Ayala Center - 5 min drive
  • Waterfront Cebu City Casino - 5 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 26 min drive

Restaurants

  • ‪The French Baker - ‬8 min walk
  • ‪Choobi Choobi - ‬8 min walk
  • ‪Pizza Hut - ‬7 min walk
  • ‪Boy Zugba - ‬7 min walk
  • ‪Jonie's Sizzlers & Roast - ‬8 min walk

About this property

Sugbutel Family Hotel

At Sugbutel Family Hotel, you'll be just a 5-minute drive from SM City Cebu and Ayala Center. Also, Waterfront Cebu City Casino and SM Seaside City Cebu are within a short drive.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 47 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 23-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs approximately PHP 150 to 300 per person

Policies

This property accepts credit cards.

Also known as

Sugbutel Family Hotel Cebu
Sugbutel Family Hotel
Sugbutel Family Cebu
Sugbutel Family
Sugbutel Bed And Bath
Sugbutel Bed & Bath Hotel Cebu City
Sugbutel Family Hotel Cebu Island/Cebu City
Sugbutel Family Hotel Cebu
Sugbutel Family Hotel Hotel
Sugbutel Family Hotel Hotel Cebu

Frequently asked questions

Does Sugbutel Family Hotel offer free cancellation for a full refund?

Yes, Sugbutel Family Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sugbutel Family Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sugbutel Family Hotel?

Sorry, there's no onsite parking at Sugbutel Family Hotel.

What are the check-in and check-out times at Sugbutel Family Hotel?

You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Sugbutel Family Hotel?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.

Are there restaurants at or near Sugbutel Family Hotel?

Yes, there's an onsite restaurant.

What's the area around Sugbutel Family Hotel like?

Sugbutel Family Hotel is a short 6-minute walk from SM City Cebu and 7 minutes' walk from Robinsons Galleria Cebu.

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Sugbutel Family Hotel Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Poor

No AC
Ma. Shiela, 1-night trip

10/10 Exceptional

Leendert, 2-night trip

10/10 Exceptional

Leendert, 1-night trip

6/10 Good

Luisa, 1-night trip

6/10 Good

Roger, 1-night trip

10/10 Exceptional

Brenda, 1-night trip

2/10 Poor

yang, 1-night trip

8/10 Very good

clean and simple
Clean and simple
Sarah, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Stig Torstein, 1-night trip

8/10 Very good

Convenient overnight stay
Friendly staff, free parking, and convenient to shopping malls. No hot water in the shower area. Good for overnight stay. Would stay again in the future .
Zenith, 1-night trip

8/10 Very good

Good
It was good for the price
marvin, 1-night trip

8/10 Very good

飯店人員服務態度很好,但熱水不穩定,沒有吹風機
1-night trip

4/10 Fair

Foodv
The food is limited even though it was a buffet
DARREL, 2-night trip

8/10 Very good

I had a good stay
Check in day was good. Staffs are accomodating. Room was clean and somehow fresh. Staffs at dining area were not at all friendly , kid friendly to be exact. Seems like they are lazy serving breakfast. Overall experience is good and i would still love to stay at sugbutel on my next trip to cebu.
2-night trip

8/10 Very good

It was a nice hotel and very clean and service is in top, but the beds were very uncomfortable
1-night trip

8/10 Very good

I imagine that detention centres would, or should, be run like Sugbutel so called Family Hotel. Extremely orderly with lukewarm service personnel. Still, it was a relief for me to be able to sleep in a noise free, clean place. The only thing this place lacked was atmosphere. There is no apparent communal area, so there’s no social aspect to the place unless you’re there with family or friends. Annoyingly too, the WiFi access switches off for any and every reason. You moved. You paused. So you have to keep logging in. It’s close to a big mall, SM mall is a 5 minute walk away. And the hotel is a short taxi ride from many places of interest.
1-night trip

4/10 Fair

No me dieron desayuno a pesar de venir en la reserva. Alejado
1-night trip

8/10 Very good

Over all I liked the hotel. The price was good. a little bit far to walk to shopping and resturants.
2-night trip

6/10 Good

Sugbutel is near the port area of Cebu. So expect a noisy & dusty environment. As of this moment, some parts of the hotel are being renovated & not in excellent condition. The front desk people needs to improve when it comes to costumer service. Management should not hold any of your personal identification upon check in & the use of the keycard should not have a 500php deposit, it should be given for free since your booked in the said hotel. Some of the staffs are nice & respectful. Good costumer service is a must. Thank you.
1-night trip

8/10 Very good

suggestion
they need to put door on each room of the dorm
Elias, 1-night trip

8/10 Very good

Average
Location near SM mall and walkable, but it can be very noisy at night with the buzz of ships on the dock area, quite a busy street, people on the street. Staff are nice and accommodating, there’s housekeeping everyday and new drinking bottled water. They serve set breakfast, any additional slice of ham or sausage is not allowed. My stay is just fine, the hotel is not fancy nor either a cheap hotel.. its average

8/10 Very good

6/10 Good

Jungil, 1-night trip

6/10 Good

Disappointed condition of room,, no window and didn’t get any information about the room(no windows)
Chris, 2-night trip