555 Don Juico Avenue, Clarkview, Malabanias, Angeles City, Pampanga, 2009
What's nearby
Walking Street - 2 min drive
Casino Filipino - 3 min drive
Deca Clark Wakeboard Pampanga - 4 min drive
SM City Clark - 5 min drive
Clark Freeport Zone - 8 min drive
Getting around
Clark Intl. Airport (CRK) - 11 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 2 min drive
Jollibee - 2 min drive
Panorama Restaurant - 7 min walk
Thai Baht - 9 min walk
Bretto's - 3 min walk
About this property
Kay Hotel and Residences
Kay Hotel and Residences features a rooftop terrace and puts you just a 5-minute drive from Walking Street and SM City Clark. Guests can take a dip in the outdoor pool or grab a bite to eat at Kyan Cafe, which serves breakfast, lunch, and dinner. A poolside bar, a bar/lounge, and a children's pool are other highlights.
Languages
English, Korean
At a glance
Hotel size
100 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Traveling with children
Children's pool
Services
Dry cleaning/laundry services
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Banquet hall
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
LCD television
Premium TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
Balcony
Individually furnished
Freshen up
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free local calls
Food and drink
Refrigerator (on request)
Free bottled water
More
Daily housekeeping
Special features
Dining
Kyan Cafe - This café serves breakfast, lunch, and dinner.
Sky Lounge - This poolside rooftop bar serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Refundable deposits
Cash deposit: PHP 1000.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PHP 20.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 300 per person
Airport shuttle service is offered for an extra charge of PHP 500 per person (one-way)
Children & extra beds
Rollaway beds are available for PHP 750.0 per day
Policies
This property accepts credit cards.
Also known as
Kay Hotel Angeles City
Kay Angeles City
Kay Hotel and Residences Hotel
Kay Hotel and Residences Angeles City
Kay Hotel and Residences Hotel Angeles City
Frequently asked questions
Is there a pool at Kay Hotel and Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Kay Hotel and Residences?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Kay Hotel and Residences?
Yes, an airport shuttle is available. The charge is PHP 500 per person one-way.
What are the check-in and check-out times at Kay Hotel and Residences?
Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Kay Hotel and Residences?
No, this hotel doesn't have a casino, but Casino Filipino (3-min drive) and Royce Hotel and Casino (6-min drive) are both nearby.
What is there to do at Kay Hotel and Residences and nearby?
Kay Hotel and Residences has an outdoor pool.
Does Kay Hotel and Residences have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Kay Hotel and Residences like?
Kay Hotel and Residences is in Malabanias, a short 17-minute walk from Air Force City Park.
Kay Hotel and Residences Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
5.8/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
2/10 Poor
20 March 2020
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
27 February 2020
Booked a room online. Room was not booked. Place look like accommodates prostitutes.
Agnes
Agnes, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2020
It was great service's and comfortable stayed
Young
Young, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 January 2020
Hotel is in a good location, a bit far away from walking street but still ok. Telephone number on the net was wrong so I had to book via hotel.com. Price was 300 Pesos difference. Don't understaand why they don't accept credit cards at the bar. Pool is not maintained, so if you want a nice pool this is definitely not the place to go. Restaurant food is also ok, nothing special. All signs are written in Korean especially the ones in front of the elevators. Still don't know what was written there exactly
Leroy
Leroy, 4-night trip
Verified Hotels.com guest review
6/10 Good
22 December 2019
Unfortunately the bads outweigh the goods
Price was cheap, staff were friendly and helpful. The lobby was clean and looked very lavish. The pool was large and cold, the beds were large and there were 2 which is relatively hard to find in one room. The room was large compared to most hotels. The aircon, fridge and WIFI worked VERY well, which is also hard to find. Free bottled water was good. That's about where the good news ends though. The hot tub was not working and looked like it hadn't for a VERY long time which is disappointing as it was one of the main reasons we chose this hotel. The rooms, hallways and rooftop pool area were unkept, dirty, in disrepair and in desperate need of refurbishment. There were stains and dust everywhere. Think about the worst you have ever seen, then double it. The signs to the rooms were confusing and you basically walk around blindly until you find the number you need. Room service menu is only local and Korean food, and there was not much option. We suggest ordering in ENVY home delivery. Beds were hard and uncomfy. No comforters. No hot water at all in the bathroom, so cold showers all around. Tea and coffee in room but no cups or mugs. Location is average. It could be great but needs a LOT of money spent on it and lots more cleaning staff.
Aaron
Aaron, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 May 2018
Expedia needs to check on ALL the rooms in your portfolio. The room we were offered was disgusting and nothing like the one that was displayed on YOUR WEBSITE. I have am skeptical of using Expedia again.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
4 May 2017
Rooms are spacious enough, but not well maintained
Hotel provides basic amenities. Spacious enough room with large toilet. Rooms not well maintained though. Fixtures are falling off the wall; carpeted floors are stained and dusty - if you walk around barefoot your feet get dirty pretty quickly.
Joy
Verified Expedia guest review
4/10 Fair
26 September 2016
no service
first far from everthing had totake a jeepy or a bike to go any where pool was dirty ask them to clean the pool they didn,t gone all day room was clean had to ask them to clean the room breakfast really bad no good at all i would stay away from this place , better places to stay
leo
Verified Hotels.com guest review
6/10 Good
27 August 2016
OK stay for 2 nights.
OK stay for 2 nights. But not impressed. The touted rooftop pool and resto was closed.
Verified traveller
Verified Expedia guest review
8/10 Very good
27 August 2016
kay hotel
the Kay hotel was very good plenty of room very clean the wife really liked it.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
2 August 2016
Rooftop pool and great staff
Great hotel. Rooftop pool, balcony, wifi and great staff.
Danny
Verified Hotels.com guest review
10/10 Exceptional
2 August 2016
Rooftop pool and in a great area
Great hotel with a beautiful rooftop pool.
The staff was very nice all the time, and even went out of their way to help me print my boarding passes.
The lobby is very big and has a 'grand hotel' feel to it.
The rooftop pool is very nice, and you can even see small planes take off and land in the distance at the private airport, but it's far enough away that you never hear them.
The bathroom was fancy, and I also liked having a private, comfy balcony.
Highly recommended.
Danny
Verified Hotels.com guest review
8/10 Very good
26 March 2016
Value for money
Stayed for 2 nights at this hotel with family during the holy week. Construction ongoing but did not bothered us. Booked a Premium Deluxe King room - the room itself and bathroom is modern and very spacious. Beds were comfortable and nice. Hallway looks like in 4-5 star hotels. We enjoyed the pool/jacuzzi so much. Downside is that air conditioning inside the room wasn't working very well, limited towels (they charge you for extra), customer service needs improvement (particularly front desk, housekeeping, F&B). Overall we had a pleasant stay. We hope to be back with an improved management. Way to go.
Verified traveller
Verified Expedia guest review
6/10 Good
16 February 2016
Feb 13-14 stay
Hotel unit is relatively big.
Ideal for family of 6.
Roofdeck is still a constructin in progress, but nice viw up there.
Additional improvements needed.
Hannah
Verified Hotels.com guest review
6/10 Good
28 October 2015
What happened?
What happened? it has become delapidated
Ramon Jr
Verified Hotels.com guest review
4/10 Fair
20 August 2015
Disappointed
Really bad experience. Theres no wifi in d room, found at least 2 mosquitoes in the room. Many more in d lobby. Poor buffet breakfast with only very limited choices. Friendly staff anyway but cant help anyway.
hung
Verified Hotels.com guest review
4/10 Fair
20 August 2015
Stay away until renovation is finished!
You should inform guests that there is a renovation going on. The place is so dusty. Very limited choices in the restaurant! Had to eat outside.
Michael
Verified Hotels.com guest review
2/10 Poor
10 July 2015
Not Recommended
Worst hotel experience i've ever had in my life. Totally a fake pictures vs on the actual. Hotel staff worst,lazy,not accomodating.
Pik
Verified Expedia guest review
8/10 Very good
19 May 2015
A Little Golden Hideaway
I was pleasantly surprised that a hotel with such a low room rate could offer such a good level of service. It met all my expectations and a little more. The staff were very good and helpful. The food was nice. Nothing fancy or special, they stuck to the basics in cooking and it tasted really nice. It puts a lot of 4 to 5 star hotels to shame. I will stay there again on my next visit.
Kevin
Verified Hotels.com guest review
6/10 Good
9 May 2015
Clean towels takes forever to arrive
* they made my kids use the same towels they used after swimming
* the lobby was super hot... we checked in summer and everyone was sweating when we were checking in and out :(
Gg
Verified Expedia guest review
6/10 Good
21 April 2015
Nice hotel and good location, but no towels, etc.
We checked into the hotel and immediately were hit with a PHP1000 refundable room charge. The Room was nice as described. good facilities except there was no curtain in the bath. We bathed and went to our meeting. The next AM we had to use the towels again. Later, When we arrived at 5PM there was no fresh towels or linen. I informed the Desk in person and was advised the fresh towels were coming. At 10 PM I called and they said th3ey were coming. At 11PM a person arrived with two towels and a fresh floor mat for the bath. Fortunately my wife brings her own towel.
The parking was good but limited. The included breakfast was not as good as McDo.
When we arrived the impression was good, but the longer we were there, it went down hill.
Gerad
Verified Expedia guest review
8/10 Very good
26 February 2015
Nice place!
Nice place in a convenient location!
Verified traveller
Verified Hotels.com guest review
8/10 Very good
18 February 2015
friendly staffs
staffs are all accomodating/friendly.
it was a fastastic stay. :)
Sheng
Verified Expedia guest review
10/10 Exceptional
12 January 2015
Very modern with great view!!
The Grandview is in a great location on Don Juico Ave close to everything. Hotel looks very modern with good prices. I think the Hotel is fairly new because there were a few hickups with the system but other than that it's a GREAT option. Breakfast is delicious at the top of the building. Great option!!!