Radisson Hotel Kandy

Photo gallery for Radisson Hotel Kandy

Primary image
Outdoor pool, sun loungers
View from room
View from room
Minibar, in-room safe, desk, laptop workspace

Overview of Radisson Hotel Kandy

Radisson Hotel Kandy

4.0 star property
4-star hotel with outdoor pool, near Temple of the Tooth

8.8/10 Fabulous

351 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Kandy

Getting around

  • Kandy Railway Station - 27 min walk

About this property

Radisson Hotel Kandy

Take in the views from the rooftop terrace when you stay at Radisson Hotel Kandy. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Fellow travelers love the comfortable beds and helpful staff.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms


  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)


  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers


  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Well-lit path to entrance


  • English

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: USD 60
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (from 3 to 11 years old)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Katy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay
A lovely hotel with great service. Lovely room but a little worn in places. Rooftop pool was lovely and bar/restaurant. Breakfast was good. Room had a view of Kandy lake. Hotel was walking distance to the lake.
Ruth, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great view. Great service. Excellent breakfast
Khaled, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Good hotel in Kandy
Good option, well priced and clean
Alifia, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Won't be recommending this place.
The hotel doesn't live up to the expectation. The staff really should get more training In customer service. It's a chain, but a sri lankan chain - they are doing things of how they see it in their own perspective. Even though the hotel is new it is already very "tired". All of the mirrors were foggy (maybe that's the design?). The breakfast was no good at all. Could've stayed at a much nicer place with greater service for half the price!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

One night only
Lovely airy reception area. Staff very friendly and efficient. Room was a good size - very clean and comfortable . Great nights sleep in a scrumptious bed . Loved the view from the upstairs bar/pool area at night - worth a visit .
Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location/great view, clean & comfortable rooms, comfy bed. The staff was tremendously kind, friendly, and accommodating--always greeted with a warm, friendly, genuine smile. Great restaurants on site--highly recommend the breakfast buffet, as well as exceptionally tasty desserts. Once again restaurant staff were warm, friendly, & welcoming. I highly recommend this hotel and definitely will stay here again upon return visit.
Emilie, 3-night trip
Verified Expedia guest review

8/10 Very good

We stayed here for 2 nights in a Dream Lake Room. It was spacious with a nice balcony and scenic view. Breakfast is buffet style with lots to choose from. The hotel is modern with a lovely rooftop pool and bar. It’s on a steep hill which may be unsuitable for many to walk up / down. We used tuk tuks and there are always some outside the hotel for a very reasonable price.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely, friendly staff. Great pool and facilities. Very clean accommodation, facilities to a high standard. Great views and not far from town. Kandy worthy of a visit.
BRIAN, 1-night trip
Verified Hotels.com guest review