Hotel Termales Del Ruiz

3.0 star property
Experience paradise in a national park setting. Take a refreshing dip in an outdoor pool or discover nature's wonders with tour assistance.

Photo gallery for Hotel Termales Del Ruiz

Hot springs
Free WiFi, bed sheets
Free WiFi, bed sheets
Terrace/patio
Terrace/patio
Escape to Hotel Termales Del Ruiz, nestled in a national park. Enjoy free full breakfast, relax by one of the two outdoor pools, or unwind at the garden and take advantage of WiFi and concierge services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Non-smoking
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Room service
  • Garden
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (5)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Digital TV service
  • Free self parking
The current price is ₹8,057
₹9,588 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room

Highlights

Smart TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Premium Cabin

Highlights

Soundproofed
Smart TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Presidential Room

Highlights

Soundproofed
Smart TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Room

Highlights

Smart TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room

Highlights

Smart TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Queen Bed

Standard Triple Room

Highlights

Smart TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Senior Room

Highlights

Smart TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

Single Room Standard

  • Sleeps 1

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About the area

Map
Paraje De Termales, Nevado del Ruiz Parque Nacional, Villamaria, Caldas, 176007

What's nearby

  • Otono Thermal Springs - 27 min drive
  • Tierra Viva Thermal Springs - 29 min drive
  • Palogrande Stadium - 39 min drive
  • Torre de El Cable - 40 min drive
  • Nevado del Ruiz - 55 min drive

Getting around

  • Pereira (PEI-Matecaña Intl.) - 96 min drive
  • Manizales (MZL-La Nubia) - 143 min drive

Restaurants

  • ‪La Esperanza - ‬30 min drive
  • ‪Potro Rojo - ‬40 min drive
  • ‪Restaurante El Resero - ‬29 min drive
  • ‪Sabor En Leña - ‬28 min drive
  • ‪Bariloche Café Y Estilo - ‬30 min drive

About this property

Hotel Termales Del Ruiz

Hotel Termales Del Ruiz is a great choice for a stay in Villamaria. For a bite to eat, guests can check out El Refugio, which serves international cuisine and is open for breakfast, lunch, and dinner.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 21 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Hot springs

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Garden

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

There are 2 hot springs open between 6:00 AM and 10:00 PM.

Dining

El Refugio - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Termales Ruiz Villamaria
Hotel Termales Ruiz
Termales Ruiz Villamaria
Termales Ruiz
Hotel Termales Del Ruiz Hotel
Hotel Termales Del Ruiz Villamaria
Hotel Termales Del Ruiz Hotel Villamaria

Frequently asked questions

Does Hotel Termales Del Ruiz offer free cancellation for a full refund?

Yes, Hotel Termales Del Ruiz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Termales Del Ruiz?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Termales Del Ruiz?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Termales Del Ruiz?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Termales Del Ruiz and nearby?

Onsite recreation at Hotel Termales Del Ruiz includes hot springs. Hotel Termales Del Ruiz also has a garden.

Are there restaurants at or near Hotel Termales Del Ruiz?

Yes, El Refugio offers international cuisine.

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Hotel Termales Del Ruiz Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very beautiful property, pools were clean, rooms were absolutely beautiful and the grounds were nicely kept! Would recommend this hotel.
Janelle, 2-night trip

6/10 Good

The thermal waters and nature surrounding
ROLF, 3-night trip

10/10 Exceptional

This place is a jewel. The hotel is a hidden paradise in the Colombian Parque Nacional Los Nevados. Thank you to all the staff for such making our trip so pleasant and wonderful.
Nicole, 1-night trip

10/10 Exceptional

An amazing place.
Lilian, 1-night trip

10/10 Exceptional

Beautiful place.. Great staff and service. A bit difficult to access due part of the road conditions.
Aylin, 1-night trip

6/10 Good

Food was excellent but there was not much to choose from.
Monica, 2-night trip

10/10 Exceptional

One of a Kind Experience
From a couple.days before the stay, the hotel personnel reached out to confirm and validate everything to avoid any delays. They gave us clear and specific instructions on how to arrive to the property. At the checking, the process was easy and simple. The room was spectacular along with the view. Food, pools and tour are nothing short of exceptional. 1000% worth and recommended.
Juan, 2-night trip

10/10 Exceptional

It was nice to disconnect and get closer to nature. The best part was feeding the hummingbirds. The hot spring soaking in the various pools was also nice.
Paul, 3-night trip

10/10 Exceptional

Everything was amazing, I definitely will repeat this plan again
Lina, 1-night trip

10/10 Exceptional

Loved the exclusivetivity
Mark, 2-night trip

8/10 Very good

The rooms are very cold need more cleaning.
SANDRA, 1-night trip

8/10 Very good

Beautiful stay. The property was beautiful and the amenities were great. My only gripes with our stay was at night it was super hot and was not able to regulate the temperature. Wish were were able to open a window but they were sealed. Other than that our stay was perfect and the staff is super nice.
Anderson, 1-night trip

8/10 Very good

Hummingbird is awesome. Many species. Surroundings are sublime
Leonard, 2-night trip

10/10 Exceptional

This is a beautiful property which is perfect for couples and families. We stayed for two nights and it is more than enough. Our daily routine here was going to thermal water during morning and evening, during mid day we went to Murillo (2 hours away from the hotel) and the Black Lagoon. There is a good and humble spot in the way called Bodega El Sifón where you can buy local food as empanadas, drink coffee and eat white cheese. The hotel also offer complimentary trekking tour to local walking trails that take you to waterfalls (2) and to a spot where many hummingbirds approach. You can even buy a feeder with nectar to have an unique experience giving them nectar. I will definitely book here again. The only thing is that my parents stayed at room 109 and it is EXTREMELY SMALL, you basically can’t walking inside the room and for the price you pay, it is not worth it. The food at the restaurant is delicious and very good prices. Alexis and Rai, both waiters, are super kind. Mateo at the front desk is very helpful. Tip: if you are driving here, as we did, be aware where you see the sign Termales del Ruiz 7 km (arrow to the right), it means you need to take the dirt road, this can take you up to 20’. You may lose cellphone signal in the road.

2/10 Poor

Quoted us double the price to get there and back
We'd heard that you could get to this place for 40,000 one way. The day before we took a different cab for 50,000 for an hour drive. But when we called the hotel and asked them if they could help us arrange transportation, they passed us the contact of a buddy and quoted us 200,000. With that price, the transportation would be more than the room. I called the guy to see what he'd say. I asked him how much it'd be and he said 190,000. I said that was high, and he immediately lowered it to 150,000. I didn't even push hard and he could tell I was a foreigner with my spanish. The price should definitely be much lower than 150,000 too. We never ended up going to the hotel. It's not like they don't know how much it should cost to get there. It shows a lack of integrity for them to give us such a bad quote.
Paul, 1-night trip

10/10 Exceptional

Maravilloso
El lugar es increíble, las piscinas de agua termal y las montañas son maravillosas. También han senderos para caminar. Todo muy lindo
Hilda B, 3-night trip

10/10 Exceptional

German, 1-night trip

10/10 Exceptional

Excelente lugar. Se respira paz. El guía encargado, muy responsable y conocedor.
Kimberly, 1-night trip

10/10 Exceptional

Maria, 1-night trip

10/10 Exceptional

Es una bellísima propiedad, las vistas, los senderos, las instalaciones. Todo es una verdadera experiencia imperdible .
Gisela, 1-night trip

8/10 Very good

Miguel, 1-night trip

10/10 Exceptional

Mauricio, 1-night trip

10/10 Exceptional

Excelente lugar para conectarse con la naturaleza!
Gloria, 2-night trip

10/10 Exceptional

Hilda B, 2-night trip

4/10 Fair

Como en ninguna otra experiencia: mala sensación
1-IMPORTANTE revisar la ruta para llegar, hay 2 rutas: la PELIGORSA y la adecuada (por el ocho). 2- El check in no fue agradable, ni servicial, ni flexible; fue muy tajante y sobre todo NULA escucha al húesped. 3- Nos ofrecimos a dar medicamento a otro huesped porque NO cuentan con BOTIQUIN para el mal de altura. 3. El lugar es lindo, no creo que valga la pena el costo, sólo por la experiencia de los colibrís. 4. Nuestra habitación fue la Junior aunque, requerimos cambio ya que la chimenea de leña se apagaba y ahogaba la habitación con los propios gases. Ocurrió por 2 motivos: falta de capacitación al personal y porque se apagaba sola en menos de 15 mins. Tenemos video de cómo es que se apagaba sola y los gases quedaban dentro de la habitación, por lo que no nos sentíamos seguros para dormir. Nos tomó mas de 1 hr y media para solicitar la diferencia del costo de la hab. en efectivo (por una hab. más sencilla) La Srita. de recepción nos comentó que el reembolso sería bajo nuestro seguimiento con el banco y con una espera aproximada de 3-4 meses. Se logró conversar con la Responsable de Reserva quien facilitó el proceso de devolución correspondiente en efectivo. 4- Después de la llamada con Reservas, la Srtia. nos ofreció la cena gratis por el inconveniente pero al día siguiente nos comentó que el gerente estaba cobrando a nosotros la cena o sino ella correría con la cuenta. La filosofía del hotel NO nos pareció para nada hospitalario, INTEGRO, ni orientado al cliente.
olga, 1-night trip