Cigarette smell lingered in the entire hotel, despite being a non-smoking room hotel. Had to change rooms 3 times. First due to someone having smoked in the room and butts were visible on the ledge in front of the window. Second room faced a ongoing construction next door and broken aircon. 3rd room was ok, but cigarette smell lingered in through what seem either ventilation or floors. It feels like this hotel has never been cleaned. Windows were stained, doors and mirror in bath room were dirty. Nearly every tile was dirty or cracked or loose. Doors open and close with a loud bang, echoing through out the entire floor. WiFi was bad. Breakfast was barely passable. Its beyond how it can be called 3 star. If 3 star is about 60% of 5 star, then this could not be in reality more then 1 star. Cabins in wilderness are more comfortable. Only thing positive I can say, is the front desk managers did respond positively to my complaints and did move me to new rooms. A hotel to be avoided.