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Neodalle Zhangjiajie Wulingyuan

4.5 star property
Luxury hotel in Wulingyuan with 2 restaurants and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neodalle Zhangjiajie Wulingyuan

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Aerial view
Premium bedding, minibar, in-room safe, desk
Lobby
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Steam room
  • Self parking
  • 24-hour room service
  • Babysitting
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Refrigerator
  • Private bathroom
  • Television

Room options

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Pool
Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (202)
The price is ₹4,707
₹5,488 total
includes taxes & fees
7 Dec - 8 Dec
Pullman Zhangjiajie
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About the area

Map
Gaoyun Road, Wulingyuan, Zhangjiajie, HU, 427400

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 17 min walk - 1.5 km
  • Yellow Dragon Cave - 12 min drive - 11.1 km
  • Wulingyuan Scenic Reserve - 30 min drive - 22.9 km
  • Wulingyuan Scenic Area - 72 min drive - 81.9 km
  • Sea of Clouds - 82 min drive - 90.6 km

Getting around

  • Zhangjiajie (DYG) - 47 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬10 min walk
  • ‪富正毅三下锅 - ‬10 min walk
  • ‪星巴克 - ‬11 min walk
  • ‪民谣酒吧 - ‬12 min walk
  • ‪中茶世界茶园张家界店 - ‬16 min walk

About this property

Neodalle Zhangjiajie Wulingyuan

Take in the views from the rooftop terrace when you stay at Neodalle Zhangjiajie Wulingyuan. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Muslim Sepecialty Restaur, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. A bar/lounge, a fitness center, and a steam room are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 698 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 6:00 PM
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi and wired internet access in public areas*
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's club (surcharge)
  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Golfing

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Muslim Sepecialty Restaur - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Element All-Day-Dining Re - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 280.0 per night
  • Children's club access is available for an extra charge

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11 PM

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Crowne Plaza Zhangjiajie Wulingyuan Hotel
Crowne Plaza Zhangjiajie Wuli
Zhangjiajie Wulingyuan
Crowne Plaza Zhangjiajie Wulingyuan
Neodalle Zhangjiajie Wulingyuan Hotel
Neodalle Zhangjiajie Wulingyuan Zhangjiajie
Crowne Plaza Zhangjiajie Wulingyuan an IHG Hotel
Neodalle Zhangjiajie Wulingyuan Hotel Zhangjiajie

Frequently asked questions

Is there a pool at Neodalle Zhangjiajie Wulingyuan?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:30 AM to 11 PM.
Are pets allowed at Neodalle Zhangjiajie Wulingyuan?
Sorry, pets aren't allowed.
Is parking offered on site at Neodalle Zhangjiajie Wulingyuan?
Yes, there's self parking on site (charges apply).
What are the check-in and check-out times at Neodalle Zhangjiajie Wulingyuan?
Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Neodalle Zhangjiajie Wulingyuan and nearby?
Onsite recreation at Neodalle Zhangjiajie Wulingyuan includes yoga. Enjoy a swim in the indoor and outdoor pools after a day out and about. Neodalle Zhangjiajie Wulingyuan also has a steam room and a garden.
Are there restaurants at or near Neodalle Zhangjiajie Wulingyuan?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Neodalle Zhangjiajie Wulingyuan like?
Neodalle Zhangjiajie Wulingyuan is in Wulingyuan, a short 17-minute walk from Wulingyuan Scenic and Historic Interest Area.

Neodalle Zhangjiajie Wulingyuan Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful hotel, location, bath. Things that were missing, an english map from the National park and the Spa was closed
Eline, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Good location but definitely not 5 star
The superior room is a good size and it was maintained well. The check-in service was quick, easy and welcoming. The food and beverage service is below par - the staff are do not manage well when there are lots of tourist groups, there is a lack of direction and experience for staff, when handling big crowds. Breakfast time is hectic without allocated seats, food is not replenished quickly enough whilst some guests are allowed to take multiple plates and take food away for later (!). The food is also not good quality either. Room service menu is limited and we had no drinks list provided. Swimming pool and changing rooms were not clean nor open on time. More of a 3 star hotel which is disappointing for an IHG hotel. There is a tourist desk in the lobby and even though they are an outsourced company, the service from them is lacking too.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Big room and quiet, comfortable bed but temperature of swimming pool is cold.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Good Hotel to stay and relax
Great hotel
Rahamat, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Night shift check-in manager LEON was awesome. He is one of the few hotel managers in China that speaks & understands English fluently. He went out of his way to make sure my trip has the most memorable one. Hotel location is pretty much city center and about 20mins walk to the national park.entrance. Love the bathtub very nice for photography. The reception area very attractive. Hallways big & clean. Breakfast needs more western items. Pssss.... morning manager ZASON was great, too. He helped & guided me to get to my next attractions & destinations. Overall, very happy staying here. I’m given this hotel 10 stars. Thank you management.
TROYcalifornia, 1-night romance trip
Verified Expedia guest review

6/10 Good

So so service
One female, pregnant manager was very nice and helpful but other people at the front and another manager were not helpful at all, not looking for a solution and just saying they don’t know something or they don’t have something. They were also too chill and unconcerned about the guests, chatting amongst themselves.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

a hotel with good service and convenient location
The service was excellent, the breakfast spread was good and delicious. Bed and room comfortable and quiet. Locality is at the Zhangjiajie TianZhiShan entrance about 5 mins by car. Parking is free and easy. Walking to the main street is about 5 mins where u can find food and to do some shopping. If you wish to have a easy way to tour zhangjiajie park with little walking, we did it by parking our car at the basement car park at the tianzhishan entrance. Paid the entrance fee of 228 yuan per head, take their shuttle bus to the cable car (72 yuan per haed) station up to tianzhishan, spectacular view. From there take the connecting shuttle bus to He Long park where there is a McDonalds and more sight seeing. Connecting again by bus provided to tian xie di yi qiao and skip the sight seeing there if u are not energetic, instead ask for direction and a 5 min-walk to take the bai long tian ti (lift costs 65 yuan) down to base station, at the base of the lift, take the shuttle bus again back to the tian zhi shan entrance where the car was parked. All in all u need about 5 hours. In this sense, the hotel is central to the planned activities. U may also drive up to another xin mu kang park entrance westward and the drive is scenic and relaxing, it's free as u are not entering the park. It's a 1 hour leisure drive. We enjoyed our stay in Crown plaza and it's very restful. We had dinner in the restaurant too and find the food good.
Keet Yee, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property located conveniently by the entrance of the National forest park and also right by a theater with great performances.
3-night family trip
Verified Orbitz guest review

8/10 Very good

Ting, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location and service
Crowne plaza is in a great location, just next door to the wulingyuan National park and the nightly performance theater. The manager was very helpful in resolving a mixup regarding 2 twin beds and 1 double bed rooms, I appreciate her help!
BERRICK, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ranked it the best at Wulingyuan.
Location is great. It takes just about 10-minute walk to the entrance of the national park, and about 40-minute ride to the airport. The room is spacious, clean and the bed is comfortable. The air-conditioner works as expected (in contrast to other self-claimed 5-star hotels in Zhangjiajie city). The surrounding environment is quiet, but the bustling area is not far away. The local version of ‘Phoenix City’ is within 15-minute walking distance. The breakfast is great with lots of variety. The reception staff are friendly and helpful. Overall, I had a happy experience.
Sau Cheong, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

First time stay in Zhangjaijie
This is an interesting situation - IHG has built a HUGE hotel in Zhangjaijie, in anticipation of the area eventually developing a big tourism industry. Looks like there is a big mall under construction right across the street - will be interesting to see in a few years. The hotel itself is very nice, feels like it is less than 2 years old, but not busy at all. For the size of the rooms prices are reasonable. Good western food in the restaurant, go into town if you want local/Chinese food. Indoor pool looked really nice, but we didn't have time to try it our. Only complaint is regarding the room cleaning. The carpet seemed to have a lot of stray fiber, and it looks like they don't vacuum the carpets every day.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Very nice hotel. Hotel is clean and modern looking. Hotel staff is not very helpful. There is 1-2 staff members that speak limited English, but enough to get by. There’s a definite need for improvement in the customer service department. They couldn’t provide a map of the National Park, I had to find one on my own. I asked the hotel staff for a taxi, they asked me to wait as one was coming. Waited 15 mins, I decided to get one myself off the street. The worst part of it all was when my flight was canceled and needed to make a local call at the front desk. They told me they cannot help me. A guest at the hotel offered to lend me their mobile phone to make a local call as I didn’t have local SIM card. I travel a lot and normally stay at SPG/Marriott properties. This was the first time staying at the Crowne Plaza and didn’t expect to experience such horrible service as this was one of the higher priced hotels in the area. If I ever travel back to Zhangjiajie, I would prob choose another hotel that will provide better service.
Kitten, 2-night trip
Verified Expedia guest review

8/10 Very good

All staff are very friendly and helpful. Special thanks to the tour guide introduced by the hotel, 一黄婕，she is a very caring person and looks after very details of my itinerary. She also seeks to understand what each customer wants and keep them happy. Also thanks to both Cookie (Beverage) and 珊珊 (Tour desk) for their warm hospitality. Regards, Bill Chow (stayed here between 2 to 6 Sep 2018)
Bill, 4-night trip
Verified Wotif guest review

8/10 Very good

Great room, main restaurant was closed and a la Carter was ok. Location was ok for food.
3-night trip
Verified Expedia guest review

8/10 Very good

Nice place but..
The hotel is very nice but unfortunately all upholstery, sofas in lobby, chairs in restaurant and sofas in rooms arr filthy. The service is good but the language was a big barrier since we don’t speak chinese and their english is very limited.
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Excellent hotel with excellent service. Location is very near to three of the attractions. Please do note that it is far from the airport. Breakfast is always crowded as this is a popular hotel
Verified Hotels.com guest review

10/10 Exceptional

Must stay
Excellent Hotel. Checking in was a pleasure and they are very very helpful.
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Excellent hotel for some tourist spots. A little far from the main town but a much better hotel
Verified Hotels.com guest review

6/10 Good

Great location but bad service
Hotel had one bed reserved for a 3-people stay. Initially said it was our problem. Room had no toilet paper. Pool is closed (but no notice on the website). Breakfast selection is really small - unless you like Japanese food only :) Hotel staff (except for one lady at the front desk) basically did not care at all about any issue we had. Not really worth Crowne Plaza title in my view. Location is good - 10min walk to park entrance and 10min to city centre.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review