8/10 Very good
6 October 2024
Nice hotel in good location
The hotel is in a great location to visit the Orang Utans and Sun Bears. Its a relaxed hotel and the staff are really friendly. The room was spacious and comfortable. The shower was great!
Negatives - wifi is hit and miss so card payments not always possible. No ATM nearby but we changed cash at a nearby hotel. Food is sometimes buffet and sometimes a la carte but the staff dont know which it will be in advance so your stuck with what you get offered. It was tasty though. We stayed 4 nights and the room wasnt cleaned while we were there. Not a problem as we didn't make a mess but just a heads up!
Taxis finish early and start late so if you need a lift to the airport, make sure you book in advance - airport transport from the hotel is expensive, use Grab if you can!
All in all, we had a pleasant stay and would use the hotel again
Kirsty
Kirsty, 4-night trip with friends
Verified Hotels.com guest review