Grand Hyatt Sanya Haitang Bay Resort and Spa

5.0 star property
Soak up sun-kissed days by three sparkling pools or tee off for some friendly competition. Unwind under starry skies on your private rooftop terrace.

Photo gallery for Grand Hyatt Sanya Haitang Bay Resort and Spa

Aerial view
Lobby
Poolside bar
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
3 outdoor pools, pool umbrellas, pool loungers
On the picturesque shores of Haitang Bay, Grand Hyatt Sanya Haitang Bay Resort and Spa offers a luxurious retreat with golfing on site, free water park access, and a swim-up bar. Soak up the sun at the white sand beach or indulge in Huan SPA’s treatments like reflexology. Enjoy high-speed WiFi at this family-friendly hotel that also boasts 3 outdoor pools with waterslides.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Steam room
  • Children's pool

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is ₹12,544
₹14,627 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 56 of 56 rooms

Villa, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
  • 380 sq m
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Family Suite, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Room, 2 Twin Beds, Ocean View (Kid Theme)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 93 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (Grand)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 68 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Oceanfront

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Oceanfront

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed, Private Pool

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 115 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Yard
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms (Huan)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 380 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Grand Suite, Ocean View (Executive)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 300 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Ocean View

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Private Pool

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Ocean View (Deluxe)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 140 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

2 Twin Beds Ocean Front With Club Access

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room (Pool)

  • Sleeps 2
  • 1 Queen Bed

Family Friendly Suite - 2-Bedroom, Sea-View

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Sea-View Family Two-Bedroom Interconnecting Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

2 Twin Beds Ocean View With Club Access

  • Sleeps 2
  • 2 Twin Beds

Presidential Suite - 2-Bedroom, Sea-View (Pool)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite - Sea-View

  • Sleeps 2
  • 1 Queen Bed

Royal Suite - 3-Bedroom, Sea-View

  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Ocean View Room - King Bed

  • Sleeps 2
  • 1 Queen Bed

Ocean Front Room - Twin Bed

  • Sleeps 2
  • 2 Twin Beds

Family Friendly Themed Room - Sea-View

  • Sleeps 2
  • 2 Twin Beds

Guestroom - Sea-View (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

Renovated Luxury Two-Bedroom Pool Villa - Private Heated Pool

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

2 Twin Beds With Club Access

  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite - Sea-View

  • Sleeps 2
  • 1 King Bed

Superior Ocean View Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Executive Suite - Sea-View

  • Sleeps 2
  • 1 King Bed

Grand Room - Twin Bed

  • Sleeps 2
  • 2 Twin Beds

1 King Bed Ocean Front With Club Access

  • Sleeps 2
  • 1 Queen Bed

Premier Family Suite - 2-Bedroom, Sea-View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Ocean Front Room - King Bed

  • Sleeps 2
  • 1 Queen Bed

1 King Bed With Club Access

  • Sleeps 2
  • 1 Queen Bed

Ocean View Room - Twin Bed

  • Sleeps 2
  • 2 Twin Beds

Four-Bedroom Skyline Sea-View Pool Villa

  • Sleeps 8
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

Grand Hyatt Deluxe Family Twin Room

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

Full Sea-View Family Two-Bedroom Interconnecting Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Full Sea-View Family Two-Bedroom Suite With Private Heated Pool

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Renovated Luxury Three-Bedroom Pool Villa - Private Heated Pool

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

Deluxe Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

Duplex Family Theme Villa With 2-Bedroom - Exclusive Children's Slide

  • Sleeps 3
  • 2 Twin Futons and 1 Queen Bed

Deluxe Suite (Pool)

  • Sleeps 2
  • 1 Queen Bed

Grand Room - King Bed

  • Sleeps 2
  • 1 Queen Bed

Full Sea-View Family Three-Bedroom Interconnecting Suite

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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About the area

Map
No. 68 Haitang North Road, Haitang Bay, Sanya, Hainan Province, 572013

What's nearby

  • China Duty Free Sanya Duty Free Shop - 5 min drive
  • Haitang Bay - 8 min drive
  • Wuzihzhou Island Beach - 11 min drive
  • Yalong Bay - 27 min drive
  • Yalong Bay Tropical Paradise Forest Park - 27 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪海天一色餐厅和酒吧 - ‬5 min drive
  • ‪Fruitdrinks - ‬5 min drive
  • ‪民生威斯汀度假酒店 - ‬5 min drive
  • ‪揽月海鲜餐厅 - ‬9 min walk
  • ‪萨斯贝卡烧烤西餐厅 - ‬9 min drive

About this property

Grand Hyatt Sanya Haitang Bay Resort and Spa

Grand Hyatt Sanya Haitang Bay Resort and Spa is a great choice for your beach stay in Sanya. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in Thai massages, reflexology, and mani/pedis. GRAND CAFÉ, one of 3 restaurants, offers garden views and serves breakfast and dinner. Other features of this luxurious hotel include a rooftop terrace, a poolside bar, and a health club.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 435 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 5:30 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle*
    • Train station pickup*
DONE

Off-site

    • Free beach shuttle
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Free beach shuttle
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Shopping
  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • 48-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Huan SPA has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

GRAND CAFÉ - Overlooking the garden, this café serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
YU CUN - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
THE POOL GRILL - Overlooking the garden, this buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
THE LOUNGE - This lobby lounge overlooks the garden and specializes in dim sum. Guests can enjoy alfresco dining (weather permitting). Open daily.
Grand Club - This buffet restaurant overlooks the garden. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 1341.0 per day
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Sanya Haitang Bay Resort
Grand Hyatt Haitang Bay Resort
Grand Hyatt Sanya Haitang Bay
Grand Hyatt Haitang Bay
Grand Hyatt Sanya Haitang Bay Resort Spa
Hyatt Sanya Haitang Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort Spa
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel
Grand Hyatt Sanya Haitang Bay Resort and Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel Sanya

Frequently asked questions

Does Grand Hyatt Sanya Haitang Bay Resort and Spa offer free cancellation for a full refund?

Yes, Grand Hyatt Sanya Haitang Bay Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Hyatt Sanya Haitang Bay Resort and Spa?

Check-in start time: noon; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Grand Hyatt Sanya Haitang Bay Resort and Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Hyatt Sanya Haitang Bay Resort and Spa also has a waterslide, a 24-hour fitness center, and spa services, as well as an arcade and a garden.

Are there restaurants at or near Grand Hyatt Sanya Haitang Bay Resort and Spa?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views.

Does Grand Hyatt Sanya Haitang Bay Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony.

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Grand Hyatt Sanya Haitang Bay Resort and Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

A good place to spend your vacation.
Lei, 2-night trip

6/10 Good

We spent all our time at the Edition, up the road.
Michael, 7-night trip

8/10 Very good

Friendly staff
Staff were nice, friendly, and helpful. Room was clean. Hallways and most common areas are open air so no conditioning. It’s hot and humid.
Thanh, 7-night trip

6/10 Good

Hyejeong, 1-night trip

4/10 Fair

Yuen Mei Tammy, 2-night trip

10/10 Exceptional

SHULUAN, 3-night trip

4/10 Fair

Kin Hung, 2-night trip

10/10 Exceptional

song-min, 2-night trip

10/10 Exceptional

非常棒!!!
这家酒店超级棒!尤其适合带小孩子的家庭,基本上进去就不用出来了,水上乐园,恒温泳池可以足足玩一天,酒店早餐很有秩序,种类丰富,各项服务都很周到。
Li, 1-night trip

8/10 Very good

海棠湾很不错的一家酒店,吃饭方便
整体上来说酒店很不错,房间很大,房间用品不错,设施也很新,房间的浴缸很大,阳台很大,早餐非常丰盛。 不足的是泳池离酒店有点远,泳池偏小,没有太多景观,沙滩很好,但是风浪很大,没有太多的水上活动。 酒店直通食街,吃的选择比较多,但里面的超市价格黑贵。
Xing, 3-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Weng Lok, 2-night trip

8/10 Very good

不錯的推介
酒店房間整潔舒適,環境配套也一流,但前台工作人員工作效率稍低,單單Check in 花了半個小時,還等到18:00才有房間Check in
Hing wai, 1-night trip

10/10 Exceptional

Yong, 4-night trip

8/10 Very good

3-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Changyu, 2-night trip

10/10 Exceptional

8-night trip

10/10 Exceptional

yingyi, 2-night trip

10/10 Exceptional

hongru, 2-night trip

4/10 Fair

Poor hygiene: the floor is dusty and stained with lots of stains. There may be insects in the pillow. I found that my left cheek is swollen and itchy when I sleep. There is a problem with the drainage of the bathroom. I have the same problem when I change my room. It was not a pleasant experience.
Tourist, 2-night trip

10/10 Exceptional

推薦
非常好的一次經驗,房間大氣漂亮,非常舒適貼心,他的泳池設備,親子池也非常好玩,沙灘乾淨漂亮,之後有機會願意再來
PUIYU, 1-night trip

10/10 Exceptional

Nice hotel for families
Overall super good experience. Very nice hotel for families. Service was so so at the beginning but it improved along our stay and it seems is much better than other hotels. Family rooms are impressive (fully equipped apartment with 2 rooms). The children room is absolutely amazing.
6-night trip

8/10 Very good

The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.
MMM, 8-night trip

10/10 Exceptional

RUOYU, 1-night trip