Kinugawaonsen Hananoyado Matsuya puts you just a 5-minute drive from Tobu World Square. You can unwind with a drink at the bar/lounge and the spa tub makes for a relaxing end to the day.
Languages
English
At a glance
Hotel size
65 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
What to do
Hot springs
Karaoke
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Library
Spa tub
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Turndown service
Bed sheets provided
Freshen up
Shared bathroom
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 10:00 AM to midnight. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hananoyado Matsuya Inn Nikko
Hananoyado Matsuya Inn
Hananoyado Matsuya Nikko
Hananoyado Matsuya
Kinugawaonsen Hananoyado Matsuya Nikko
Kinugawaonsen Hananoyado Matsuya Ryokan
Kinugawaonsen Hananoyado Matsuya Ryokan Nikko
Frequently asked questions
Does Kinugawaonsen Hananoyado Matsuya offer free cancellation for a full refund?
Yes, Kinugawaonsen Hananoyado Matsuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kinugawaonsen Hananoyado Matsuya?
Sorry, pets aren't allowed.
Is parking offered on site at Kinugawaonsen Hananoyado Matsuya?
Yes, there's free self parking.
What are the check-in and check-out times at Kinugawaonsen Hananoyado Matsuya?
Check-in start time: 3 PM; Check-in end time: 7 PM. Check-out time is 10 AM.
What is there to do at Kinugawaonsen Hananoyado Matsuya and nearby?
Onsite recreation at Kinugawaonsen Hananoyado Matsuya includes hot springs. Relax in the spa tub after a day on the slopes or enjoy the use of a garden.
What's the area around Kinugawaonsen Hananoyado Matsuya like?
Kinugawaonsen Hananoyado Matsuya is located a short 9-minute walk from Kawaji Onsen.
Kinugawaonsen Hananoyado Matsuya Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2019
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
3 December 2019
The dinner they serve was really great, one of the best among all my onsen pass experience. But the condition of the hotel is really old. Non of the staff can speak simple English , too hard to communicate.
Verified traveller
2-night family trip
Verified Expedia guest review
6/10 Good
25 October 2019
Over pricing. No bathroom, no dining room, no breakfast available. even when we make the reservation, they said breakfast is included in this price. Hotel staff asked me to contract expedia directly. I read the review from previous customer, they experienced the same situation as me. So, if the hotel did know there is the wrong information provided to customer why they don’t revise it. Why just keep the wrong information on the website and surprised customer when they arrive.
B
B, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 October 2019
Dana
Dana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2019
Nice hotel, a little dated but well looked after, friendly staff but little to no English however they made every effort to service us. Close to JR station, can walk but no shops or restaurants in that area, need to go back one station. Check the inclusion on Expedia, I booked a rate with breakfast but on check-in they advised breakfast was not included so had to pay an extra 2800 yen p/p.
The onsen is excellent especially the outdoor bath.
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 January 2019
The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us asking. It was so thoughtful because it was dark and freaking cold.
The food was excellent as well. We were well fed. The open air onsen bath is spacious that you don't feel crowded at all.
We enjoy our stay at the hotel
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2017
Good old fashioned onsen hotel
the hotel was amazing especially with their excellence customer service and Kaiseki dinner and breakfast, but without basis Japanese language you will find it difficult to communicate with the staff as they dont speak English at all.
This hotel is a kitty-corner to the Kinugawa Park station. That’s easy to find it enough. There is spacious and fantastic decoration in the lobby. My family was glad to be in this excellent hot spring hotel when we check-in.
Many quality Japanese puppets display in the show window and other places. The corridor and everywhere have a lot of collections. We took some pictures and admired interior furnishings.
All hotel building is secluded in the valley of Kinugawa. Open the big window can see a natural valley scenery view from the room. We four people stayed in a Japanese style bedroom were crowded. But all the things were nice except the river was loud.
The best choice is both breakfast and dinner enjoy at the hotel. Japanese food is always delicious and rich because all the shops on the street will close before at 5 pm even earlier.
Hananoyado Matsuya is not a large hot spring hotel but it’s an excellent and comfortable hotel. If you need peace and privacy to stay a few days, this hotel would be suitable for you.