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W Suzhou

Photo gallery for W Suzhou

Exterior
Indoor pool
Premium bedding, down comforters, minibar, in-room safe
Spectacular Room, Room, 1 King Bed, Non Smoking, City View | View from room
Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Lake View | Premium bedding, down comforters, minibar, in-room safe

Overview of W Suzhou

W Suzhou

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Suzhou Center

9.2/10 Superb

70 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Park Huxi

Getting around

  • Wuxi (WUX-Shuofang) - 45 min drive
  • Hongqiao International Airport (SHA) - 56 min drive
  • Suzhou Railway Station - 16 min drive
  • Yixing High-Speed Railway Station - 23 min drive
  • Suzhou North Station - 25 min drive

Restaurants

  • Wagas - 10 min walk
  • Domino's - 12 min walk
  • Starbucks - 14 min walk
  • The Luchador - Mexican Bar - 14 min walk
  • The Camel Sportsbar - 15 min walk

About this property

W Suzhou

W Suzhou is a great choice for a stay in Suzhou. Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Toro Loco, one of 3 restaurants, serves Spanish cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. The pool and helpful staff get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Malay, Spanish, Thai, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 379 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CNY 200 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (8751 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • 24-hour health club
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Malay
  • Spanish
  • Thai
  • Turkish

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is open daily.

Dining

Toro Loco - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Woobar - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Self parking costs CNY 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Does W Suzhou offer free cancellation for a full refund?
Yes, W Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at W Suzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at W Suzhou?
Yes, there's an indoor pool.
Are pets allowed at W Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at W Suzhou?
Yes. Self parking costs CNY 200 per day. Electric vehicle charging is available.
What are the check-in and check-out times at W Suzhou?
You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at W Suzhou and nearby?
Onsite recreation at W Suzhou includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. W Suzhou also has a 24-hour health club and a garden.
Are there restaurants at or near W Suzhou?
Yes, there are 3 onsite restaurants, featuring alfresco dining and Spanish cuisine. Nearby restaurants include Wagas (10-min walk), Domino's (12-min walk), and Starbucks (14-min walk).
Does W Suzhou have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around W Suzhou like?
W Suzhou is a short 12-minute walk from Jinji Lake and 6 minutes' walk from Gate to the East.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

8.8/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

10/10 Exceptional

Best breakfast
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Chloe, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Love my stay. It was perfect. Super comfortable and clean.
Janet, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

In room coffee (French press) is a mess and below expectations for such upscale hotel room
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Emiliano, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CP值很高
Very good location and very nice service
Andy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yizhou, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Good stay
As usual very good
sabrina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kyungmin, 1-night trip
Verified Hotels.com guest review