Carnaval Regional de Águas de Chapecó - 8 min drive
El Cachorrito São Carlos - 8 min drive
Boteco Bar e Lanches - 10 min drive
Ditcho's bar - 9 min drive
Margarida Prosa Café e Decor - 6 min drive
About this property
Pratas Thermas Resort & Convention
When visiting Sao Carlos, Pratas Thermas Resort & Convention is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a sauna.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Free supervised childcare
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Free supervised childcare/activities
What to do
Pool table
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Garden
Picnic area
Television in common areas
2 outdoor pools
2 indoor pools
Arcade/game room
Full-service spa
9 spa tubs
Sauna
Steam room
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pratas Thermas Resort Convention Sao Carlos
Pratas Thermas Resort Convention
Pratas Thermas Convention Sao Carlos
Pratas Thermas Convention
Pratas Thermas & Convention
Pratas Thermas Resort & Convention Hotel
Pratas Thermas Resort & Convention Sao Carlos
Pratas Thermas Resort & Convention Hotel Sao Carlos
Frequently asked questions
Does Pratas Thermas Resort & Convention offer free cancellation for a full refund?
Yes, Pratas Thermas Resort & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pratas Thermas Resort & Convention?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool.
Are pets allowed at Pratas Thermas Resort & Convention?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pratas Thermas Resort & Convention?
Yes, there's free self parking.
What are the check-in and check-out times at Pratas Thermas Resort & Convention?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Pratas Thermas Resort & Convention and nearby?
Pratas Thermas Resort & Convention has 2 outdoor pools, a spa, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Pratas Thermas Resort & Convention?
Yes, there's an onsite restaurant.
What's the area around Pratas Thermas Resort & Convention like?
Pratas Thermas Resort & Convention is located by the river.
Popular attractions include Paroquia Sao Carlos Borromeu, which is 7 minutes away by car.
Pratas Thermas Resort & Convention Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
11 December 2024
Marcos
Marcos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Fomos bem cuidados, alimentação completa, estadia e conforto muito bom…
Ivan Fernando
Ivan Fernando, 2-night trip
Verified Hotels.com guest review
2/10 Poor
5 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
22 November 2024
Rolando
Rolando, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Razoável
Quarto condizente com o custo beneficio.
Hotel requer mais atenção na manutenção e limpeza das areas comuns e mais capricho com o servico do restaurante e cardapio.
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
João Carlos
João Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Hotel maravilhoso fui com minha família e pais várias e vezes e voltarei em breve novamente muito legal recreação com o Tio Léo e o Tio cebola minhas filhas amaram!
Tiago
Tiago, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 November 2024
Hotel antigo, camas de casal tamanho normal pelo preço da diária, café com diversidades comum. Piscinas muito boas, várias atividades para todos os tipos de hóspedes
Fabiano
Fabiano, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Ulhana
Ulhana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Hotel ótimo custo-beneficio. Indico para famílias que buscam sossego e diversão para as crianças. Equipe de recreação excelente. Água termal com ótima temperatura e sem aquele cheiro estranho que algumas águas termais tem. Funcionários prestativos e muito acolhedores. Já é a quarta vez vamos e com certeza voltarei.
Angelo Rodrigo
Angelo Rodrigo, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Muitoa diversão para crianças.
A estadia no Prata Thermas foi muito boa, excelente para família, piscinas quentes e muito limpas, a recreação é muito boa, uma diverção para criançada, muito boa mesmo para crianças, com destaque para o tio cebola e o tio Leo(meu filho de 9 anos adorou), com muita programação para adultos e infantil. A limpeza dos quartos era boa e todos os funcionarios foram muito gentis.
LARISSY
LARISSY, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
ELIZETE
ELIZETE, 2-night trip
Verified Hotels.com guest review
4/10 Fair
4 October 2024
volnei
volnei, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Eliton
Eliton, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Mateus P
Mateus P, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Muito bom o custo benefício!
Roseli F S
Roseli F S, 3-night family trip
Verified Hotels.com guest review
6/10 Good
18 September 2024
Denilson Luis
Denilson Luis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Beatriz n
Beatriz n, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Nilton W
Nilton W, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
20 August 2024
Luciana Lang
Luciana Lang, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Eliton
Eliton, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 July 2024
Ótimo custo benefício, com profissionais atenciosos e amáveis no tratamento ao hóspede.
ALCIR
ALCIR, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
Perfeito família
Excelente custo benefício. Amamos toda estrutura... Detalhes de manutenção no apto, mas nada que denigra experiência
William
William, 2-night family trip
Verified Hotels.com guest review
6/10 Good
25 May 2024
Não é um resort
O hotel é relativamente simples para se classificar como um resort. Ponto forte são as piscinas, mas ainda assim, é preciso melhores condições para o inverno (nos hospedamos em maio). O quarto é grande e limpo, mas precisa de manutenção (muitas coisas estragadas). A recreadora e os funcionários são bons, mas não tem ninguém para lhe auxiliar com as malas por exemplo, entre outras situações. A comida deixa muito a desejar, pouca variedade e pratos requentados. Fomos em duas famílias com criança e não voltaremos.
Karen
Karen, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
23 May 2024
Valeu a pena
Foram dias agradáveis, água quentinha e local agradável