Do NOT stay here. I booked for 8 nights and left on night 3 after several days of begging to be moved rooms, begging Hotels.com to help me and receiving no help, transfer or refund. I lost the money I spent and had to come out of pocket for a new hotel. But, that is how unsafe I felt. Outside of it being truly the worst hotel, worst service I’ve ever received the room it self reeked of mold and urine. The windows in the bathroom didn’t shut so the humidity and bugs were awful. The wifi was so bad I couldn’t use my phone to plan trips and could hardly communicate with friends and family. The TV turned on, but had zero channels. I asked for them to fix all of these things and they sent a woman to sweep the room (what?!)! The room was dimly lit and up a dark and scary staircase separate from the rest of the hotel. I asked to be moved to the main part of the hotel and was refused, even after being told rooms were available. There is absolutely no redeeming quality about this hotel. I’m shocked that hotels.com lists it as an available option and recommend they stop business with them before something awful happens to a guest. Yes, that is how unsafe it was. This experience and the lack of support I received truly ruined my trip and ruined my high praise of hotels.com, of which I’ve been a loyal member of.