My cousin and I stayed at Tu House a total of 7 days out of 2 weeks. Loved all of the staff. Ana and Chi (Spelling ?) were so friendly and helpful. They have eggs, toast and coffee in the little kitchen downstairs. Ana and Chi always insisted on making it for us, which they didn't have to do. I paid in advance on Expedia so check in was quick and no fuss.
You're not staying at the HIlton, so the room is what you would expect at a homestay. Dirt, dust and critters are to be expected. Beds were comfortable, bedding looked clean. Fresh towels every day, 3n1 coffee and hot water pot were in the room. So pretty much everything you need since you're out sightseeing most of the day. A few steps away on the left is a coffee shop and to the right is a bakery, which were nice.
Hanoi is a very busy city, honking horns and noises from people outside are constant 24/7. If you are a light sleeper, this probably isn't the best place to stay. Noise subsides around midnight and starts up again around 4 or 5. We were usually exhausted from all of the sightseeing that we fell right asleep, so noise wasn't too much of a problem, but should be expected in this city. No matter where you stay, you are ultimately going to have to use Uber or taxis to get around. It's just unavoidable. So although you are not in the heart of the old district or Westlake, you can easily catch an Uber or taxi. They are literally everywhere.
I highly recommend Tu House for those who are looking for an inexpensive, clean
