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View all photos for Oriental Pearl Twin

Minibar, in-room safe, desk, blackout curtains

Oriental Pearl Twin

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Minibar, in-room safe, desk, blackout curtains

Oriental Emerald

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

View from room

Diamond Church View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Minibar, in-room safe, desk, blackout curtains

Sapphire Old Quarter View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Minibar, in-room safe, desk, blackout curtains

Oriental Jade Terrace City View

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Minibar, in-room safe, desk, blackout curtains

Ruby City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Minibar, in-room safe, desk, blackout curtains

Gem Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Minibar, in-room safe, desk, blackout curtains

Sapphire Twin Old Quarter View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

Minibar, in-room safe, desk, blackout curtains

Pearl Connecting

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Minibar, in-room safe, desk, blackout curtains

Emerald Connecting

  • 70 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

View from room

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Emerald Twin

Minibar, in-room safe, desk, blackout curtains

Oriental Emerald Twin

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby
  • Ecotours nearby

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Best choice at Hanoi for a luxury 5 Star Hotel
If we could give more than 10 Points we would easily.This hotel at a perfect location is more beautiful as shown on the pictures.Elegant,Comfort Luxury!Staff outstanding.The treat you as best as possible.We highly can recommend this 5 Star Luxury Hotel.We Are sure at the future it will be hard to book a room there because it’s so unique.Big positive difference to other 5 Star Hotels.We thank all the staff and looking forward to come again.
Erwin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great lication, nice hotel, nice rooftop bar, very friendly and helpful staff incl. Manaher reception and Brian who helped organise our trips znd gave helpful tips.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Perfect stay in a lovely place with great staff.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

dora, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Very friendly staff with great attention to detail.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Erel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The reception lady is very helpful and upon check in, she explain all the places that we should go and advise us what to take care when walking outside. This hotel takes in whatever concern we have and immediately make changes. Recommended to stay in this hotel.
Song Koon Alan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay at the Oriental Jade Hotel!!! Staff is all incredibly kind & accommodating. Hotel is also in a great location, walkable to majority of the popular tourist destinations and in a safe, quiet area. Room was very clean and had a working area, too, which was perfect for me. 10/10 would recommend!
Verified Expedia guest review

10/10 Exceptional

Long, 2-night trip
Verified Expedia guest review