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L'Hôtel du Lac Hanoi

Photo gallery for L'Hôtel du Lac Hanoi

Front of property
Rooftop terrace
Executive Twin Neighbor View | Minibar, in-room safe, individually decorated, desk
Dining
Free toiletries, hair dryer, slippers, bidet

Overview of L'Hôtel du Lac Hanoi

VIP Access

L'Hôtel du Lac Hanoi

4.0 star property
4-star hotel with spa, near Hoan Kiem Lake
9.6 out of 10 Exceptional
9.6/10 Exceptional

187 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is ₹4,931
Price available on 14/06/2023
Map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Valet parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Lockers available
For families
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 5 min walk
  • O Quan Chuong Gate - 13 min walk
  • Hanoi Opera House - 15 min walk
  • St. Joseph's Cathedral of Hanoi - 1 min drive
  • Hanoi Old Town Night Market - 2 min drive
  • Dong Xuan Market - 3 min drive
  • Thang Long Water Puppet Theatre - 2 min drive
  • Ho Chi Minh Mausoleum - 3 min drive
  • West Lake - 4 min drive
  • Lotte Center Hanoi - 5 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Railway Station - 17 min walk
  • Hanoi Long Bien Station - 18 min walk

Restaurants

  • Phở 10 Lý Quốc Sư - 3 min walk
  • Pizza 4Ps 11B Bảo Khánh - 3 min walk
  • Phở vỉa hè Hàng Trống - 1 min walk
  • Phở Bún Thang Tư Lùn 05 Hàng Trống - 1 min walk
  • Gecko Cafe - 1 min walk
Map

About this property

L'Hôtel du Lac Hanoi

L'Hôtel du Lac Hanoi features a rooftop terrace and puts you within a 10-minute walk of Hoan Kiem Lake. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. This upscale hotel is also 0.7 mi (1.1 km) from O Quan Chuong Gate and 0.8 mi (1.2 km) from Hanoi Opera House. Fellow travelers love the breakfast.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (VND 300000 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Fireplace
  • Individually decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Fees & policies

Parking

  • Valet parking costs VND 300000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Property Registration Number 02439346333

Also known as

L'Hôtel du Lac Hanoi Hotel
L'Hôtel du Lac Hanoi Hanoi
L'Hôtel du Lac Hanoi Hotel Hanoi

Frequently asked questions

Does L'Hôtel du Lac Hanoi offer free cancellation for a full refund?
Yes, L'Hôtel du Lac Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at L'Hôtel du Lac Hanoi?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at L'Hôtel du Lac Hanoi on 14 June 2023 start from ₹4,931, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at L'Hôtel du Lac Hanoi?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at L'Hôtel du Lac Hanoi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at L'Hôtel du Lac Hanoi?
Yes. Valet parking costs VND 300000 per day.
What are the check-in and check-out times at L'Hôtel du Lac Hanoi?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at L'Hôtel du Lac Hanoi and nearby?
L'Hôtel du Lac Hanoi has a spa.
Are there restaurants at or near L'Hôtel du Lac Hanoi?
Yes, there's an onsite restaurant.
What's the area around L'Hôtel du Lac Hanoi like?
L'Hôtel du Lac Hanoi is in Old Quarter, a short 5-minute walk from Hoan Kiem Lake and 2 minutes' walk from Hang Gai Street.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.3/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

Stuffy room
The room is so stuffy, we couldnt get a good night sleep at all. Highlighted to the the staff and they cited hot weather but its not an excuse! The lobby is so much cooler than the room
Angeline, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Better options available
Very poor and slow service at front desk and reception
Suryaa Kant, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Service
I had a recent stay here. I must say, this hotel provided some of the best service I experienced. Everything from greeting me every time I entered to providing great local recommendations for my first time in Hanoi. The room was always clean and staff very friendly. I would stay here again.
James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Situated in a convenient location for all the major sights. I can highly recommend this hotel. Rooms are comfortable and clean, the catering staff provides fresh and delicious dishes. Above all, the reception, lobby and staff in general are magnificent. Success (nickname) and colleagues are exceptionally friendly, polite and professional. Many thanks for a very enjoyable stay.
Terry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A top notch experience
I stayed on and off at l'Hotel Du Lac for 2 weeks as I was traveling i northern Vietnam, with a base in Hanoi. My experience has been nothing but truly outstanding. From the location to the amenities, but most importantly the amazing staff. To Mary, Allan, Alan, Carlos, Success, Emma, Jolie, Chloe, and the others, thank you for making my stay in Hanoi so memorable. The team will go above and beyond to help you, but they will also take the time to chat with you with genuine kindness and interest. If you have the chance to stay here, definitely do it!
Marie-Hélène, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good service and location.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great staff, service, and location
Our room was comfortable and clean. Complimentary amenities included flip flops, bath robes, local brand water bottles, fruit, and the usual toiletries. The staff went above and beyond to ensure we had a good time. They were very attentive and helpful—I’ve never seen this level of service in the U.S. Carlos recommended many great places to enjoy local Vietnamese food, coffee, and site—he wrote all of this down on a map of the area. They can arrange tours for you, but were never pushy about the tours. There was always someone to greet us and open the door for us when we leave or enter the hotel (Eric!). The breakfast they provided was delicious. There was a combination of Vietnamese food and western food provided and the menu changed slightly every day. Examples: pho (Vietnamese noodle soup), bun cha (grilled pork), dishes with shrimp, pate, cheese, fresh bread, omelette, scrambled eggs, croquette, fresh fruit juice, yogurt and so much more—this is not the kind of complimentary breakfast you will ever see in the U.S. The only thing I would say could be improved on is the plumbing; I don’t think you should flush toilet paper. There's a nice trash bin with a lid to discard paper. Highly recommend this hotel. It was in a great location too; they were minutes walk away from the Hoàn Kiếm Lake, the night market, great food and bars, but it’s situated on a quiet street where loud beeping of cars and motorcycles and music from the bars cannot be heard. It was safe to walk at night.
Nara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bjoern Johan, 3-night trip
Verified Hotels.com guest review