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All properties in Toluca, Mexico, Estado de, Mexico
1 room, 2 adults

Best Western Plus Metepec & Suites

2.5-star2.5 stars
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290, Mexico

Metepec hotel with restaurant and 24-hour fitness
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Rude front desk person. There is a red/blue light outside of the hotel that reflected in…Mar 26, 2021
  • This property did NOT have an elevator and we were on the third floor. Very inconvenient…May 30, 2019

Best Western Plus Metepec & Suites

from Rs3,110
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Best Western Plus Metepec & Suites

Landmarks

  • In Metepec
  • San Carlos Golf Club - 18 min walk
  • Town Square Metepec - 20 min walk
  • Tree of Life Artisanal Exhibition and Sale Center - 37 min walk
  • La Tlanchana - 38 min walk
  • Plaza Juarez - 38 min walk
  • San Juan Bautista Church - 40 min walk
  • Church of Calvary - 42 min walk

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-3:30 AM
  • Check-out time is 1:00 PM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Best Western Plus Metepec & Suites’s small print

Also known as

  • Best Western Plus Metepec Hotel
  • Best Western Plus Metepec
  • Plus Metepec & Suites Toluca
  • Best Western Plus Metepec & Suites Hotel
  • Best Western Plus Metepec & Suites Toluca
  • Best Western Plus Metepec & Suites Hotel Toluca

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Metepec & Suites

  • Does Best Western Plus Metepec & Suites offer free cancellation for a full refund?
    Yes, Best Western Plus Metepec & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus Metepec & Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus Metepec & Suites?
    Yes, there's free self parking.
  • Are pets allowed at Best Western Plus Metepec & Suites?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Best Western Plus Metepec & Suites?
    You can check in from 3 PM - 3:30 AM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Best Western Plus Metepec & Suites?
    Yes, there's an onsite restaurant. Nearby restaurants include Fesule Cucina Italiana (14-min walk), Experiencia Gourmet (2.2 mi), and Quilmes Restaurante (2.2 mi).
  • What is there to do at Best Western Plus Metepec & Suites and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Good 6.6 From 221 reviews

Poor 2.0
Since day one ..no hot water...was asked to front desk but nothing ..second day no water..no shower not even to brush ur ..teeth...
us6 night family trip
Exceptional 10.0
Only thing was wifi signal to poor. But ok to spend the night on business trip.
mx2 night business trip
Very good 8.0
WiFi reception
The only thing that was poor was the WiFi reception. I was on the second floor and had some trouble to work in there because of it.
David, mx2 night business trip
Very good 8.0
Unable to work
I selected this hotel because it had work stations with internet. When I got to the hotel they told me they didn’t have any. I tried using the WiFi but it was too slow in the room that i had. So I wasn’t able to work.
Xanat, mx1 night business trip
Exceptional 10.0
Todo exelente, ninguna queja
José Francisco, mx1 night trip
Good 6.0
El check out era 15hrs y me sacaron antes. Pésimos
Daniel, us2 night trip
Very good 8.0
Están bien el establecimiento lo único es que no l personal nesecita capacitación en atención a clientes y cuando solicité mi factura no me la tenían lista para cuando yo salí de hay
mx2 night family trip
Poor 2.0
Fraude
Fatal es un fraude de hotel no tiene elevador no tiene calefaccion maltrato de los empleados de recepción despotas Jamas lo recomendaría se iba la luz
RAMON, mx2 night family trip
Very good 8.0
todo muy bien, el servicio muy Bueno, solo que el hotel como que aun estaba en proceso de construccion, no habia elevador, algunos focos no servian, en el desayuno solo te ofrecian 1 sola opcion y no lo que mencionaba que incluia, pero el personal muy srevicial
GRETHELL, mx3 night family trip
Very good 8.0
Muy limpio y cómodo solo que no hay clima y las habitaciones son frías. El check-in y check-out súper rápido y fácil. Muy buen servicio.
mx1 night family trip

Best Western Plus Metepec & Suites