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Crowne Plaza Kunshan, an IHG Hotel

Photo gallery for Crowne Plaza Kunshan, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk

Overview of Crowne Plaza Kunshan, an IHG Hotel

Crowne Plaza Kunshan, an IHG Hotel

5.0 star property
Luxury Suzhou hotel with 1 indoor pools, connected to a shopping center

8.6/10 Fabulous

35 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is ₹7,606
Price available on 07/01/2023
Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Multilingual staff
For families
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Elevator

Room options

About this area

What's nearby

  • In Kunshan

Getting around

  • Hongqiao International Airport (SHA) - 62 min drive
  • Suzhou North Station - 33 min drive

Restaurants

  • Whales Live Bar - 4 min drive
  • 要德火锅 - 4 min drive
  • Eagle Bar - 4 min drive
  • Jiale International Business Hotel - 4 min drive
  • Muslim Noodle Shop - 4 min drive

About this property

Crowne Plaza Kunshan, an IHG Hotel

Crowne Plaza Kunshan, an IHG Hotel is a great choice for a stay in Suzhou. Guests can take a dip in the indoor pool or grab a bite to eat at 飨食汇, which is one of 2 restaurants and serves breakfast and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the breakfast and nearby shopping.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

飨食汇 - This buffet restaurant serves breakfast and dinner. A children's menu is available.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 138 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 280.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan, An Ihg
Crowne Plaza Kunshan, an IHG Hotel Hotel
Crowne Plaza Kunshan, an IHG Hotel Suzhou
Crowne Plaza Kunshan, an IHG Hotel Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Kunshan, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Kunshan, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Kunshan, an IHG Hotel?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan, an IHG Hotel on 13 December 2022 start from ₹6,766, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Kunshan, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Kunshan, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Kunshan, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Kunshan, an IHG Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Kunshan, an IHG Hotel?
You can check in from 3 PM - noon. Check-out time is noon.
What is there to do at Crowne Plaza Kunshan, an IHG Hotel and nearby?
Crowne Plaza Kunshan, an IHG Hotel has an indoor pool and a health club.
Are there restaurants at or near Crowne Plaza Kunshan, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Whales Live Bar (2.2 mi), Eagle Bar (2.3 mi), and Jiale International Business Hotel (2.3 mi).
What's the area around Crowne Plaza Kunshan, an IHG Hotel like?
Crowne Plaza Kunshan, an IHG Hotel puts you in Kunshan, in the heart of Suzhou. Popular attractions include Tinglin Park, which is 11 minutes away by car.

Overall score and ratings

8.6

Fabulous

8.4/10

Cleanliness

8.4/10

Staff & service

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Ok
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great choice for a business stay.
Can't complain.
Logan, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

行政房服务很不错
行政房很不错,行政楼层有自助餐,happy hour有免费酒水和点心
WEIXI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place and good mall attached!
The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Property
Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.
Verified Hotels.com guest review

2/10 Poor

Terrible hotel staff service and friendly
The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

大致上都很棒
房間很大,隔音不錯,可惜浴缸有點髒,房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好,服務人員態度親切,只住了一晚有點可惜!
Wei Ting, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

lin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Wai Man Centa, 1-night business trip
Verified Hotels.com guest review