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The Zubeida

Photo gallery for The Zubeida

Dining
On the beach
On the beach
On the beach
Outdoor pool, pool umbrellas, sun loungers

Overview of The Zubeida

Entire home

The Zubeida

4.0 star property
Beachfront villa in Diani Beach with outdoor pool and restaurant

9.0/10 Superb

13 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Air conditioning
Map
Diani Beach Road, Diani Beach, Kwale County

Guests rated this location 10.0/10 - Exceptional

Main amenities
  • 8 villas
  • Airport drop-off service
  • Breakfast available
  • Coffee/tea in a common area
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Restaurant
  • Rooftop terrace
  • Room service
  • Spa services
  • Terrace
Feel at home
  • Garden
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Diani Beach - 1 min drive

Getting around

  • Ukunda (UKA) - 20 min drive
  • Mombasa (MBA-Moi Intl.) - 104 min drive
  • Airport drop-off service

Restaurants

  • Havana Bar, Diani Beach - 6 min drive
  • Java House Diani - 8 min drive
  • Manyatta Resort - 4 min drive
  • Sherlock's Den Restaurant & Pub - 11 min drive
  • Karibu Restaurant - 13 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

The Zubeida

The Zubeida is just 4 mi (6.5 km) from the airport and offers drop-off service (available 24 hours). Guests indulge in massages, then grab a bite to eat at the restaurant. There's an outdoor pool and a rooftop terrace, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 6 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour drop-off airport shuttle (surcharge)

Kitchen

  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator (full size)
  • Stovetop

Dining

  • Cooked-to-order breakfast available for a fee daily 8 AM–noon: USD 20 for adults and USD 20 for children
  • 1 restaurant
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bathrooms

  • Shower
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Balcony or patio
  • Garden
  • Rooftop terrace
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Free bottled water
  • Front desk (limited hours)
  • Iron/ironing board (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Things to do

  • Scuba diving nearby
  • Boat tours nearby
  • Sailing nearby
  • Windsurfing nearby
  • Water skiing nearby
  • Surfing/body boarding nearby

Safety features

  • Fire extinguisher
  • First aid kit

General

  • 8 rooms
  • Individually furnished

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Refundable deposits

  • Deposit: USD 500.0 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 for adults and USD 20 for children
  • Airport shuttle service is offered for an extra charge of USD 60.00 per vehicle

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Zubeida Villa Diani Beach
Zubeida Villa
Zubeida Diani Beach
The Zubeida Villa
The Zubeida Diani Beach
The Zubeida Villa Diani Beach

Frequently asked questions

Does The Zubeida offer free cancellation for a full refund?
Yes, The Zubeida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Zubeida?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Zubeida?
Yes, there's an outdoor pool.
Are pets allowed at The Zubeida?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Zubeida?
Yes, there's free self parking.
Is airport shuttle service offered by The Zubeida?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 60.00 per vehicle.
What are the check-in and check-out times at The Zubeida?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM.
What is there to do at The Zubeida and nearby?
Have fun with nearby activities like boat tours, scuba diving, and body boarding. Enjoy a swim in the outdoor pool or use the villa's other amenities, which include spa services and a garden.
Are there restaurants at or near The Zubeida?
Yes, there's an onsite restaurant.
Does The Zubeida have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
Does The Zubeida have any outdoor private spaces?
Yes, this villa features a balcony or patio.
What's the area around The Zubeida like?
The Zubeida is a short 1-minute walk from Diani - Chale Marine National Park and Reserve and 10 minutes' walk from Galu Kinondo. Travelers recommend the villa for its quiet location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Good

Zubeida is ‘ok’ but not special
Our stay at Zubeida was pleasant but nothing special. We expected a higher level of service for the price we paid. While the food, staff and surroundings were nice, we were somewhat disappointed with their inability to secure bookings for fun activities in the area. The beach area is full of local men trying to sell boat trips (be warned: don’t expect a walk along the beach without getting hassled a few times). On one occasion, the vendor we spoke to was clearly running a scam. When we asked the hotel, they simply gave us a WhatsApp number for someone who might be able to help us book. When he was busy (as was the case over Christmas), we weren’t left with much support and subsequently didn’t do any of the activities we planned. The Zubeida website is misleading to suggest they can organise all this stuff for guests! We recommend to Zubeida that they put more time into supporting visitors with activities, restaurant recommendations etc - especially for those new to Kenya - it would have made our stay much better! In general, I think a better level of ‘concierge’ service is required to justify the high cost. We found that we had to extract information from them, as opposed to them having the information ready to share with us. Eating directly in the villa is nice, but the restaurant area around the pool is pretty ordinary. And that summed up our stay really - pleasant but not memorable, and no service that went beyond the bare minimum.
Elizabeth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Awesome beach side location, pleasant gardens with exotic birds and monkeys. Nice pool
7-night family trip
Verified Expedia guest review

4/10 Fair

I’m very surprised by the good reviews on this place - I would highly recommend not staying here! Not only does the air conditioning hardly work, but there is only AC in the bedrooms, not the living room, kitchen, etc, despite 30 C temperatures. We had numerous problems with bug infestations, tons of ants and crickets in our bedrooms and bathrooms, which was disgusting. The WiFi is appalling and does not work at all, something they even told us at checkin. There are no safes or places to lock away your things and the locks on the doors to the outside are flimsy at best - some of the closet doors have locks, but they didn’t work and had to be fixed. There are no seats or lounge chairs on the beach - the image shown on their listing of seats in the sand is what they will set up for you at $50 a person (absurd). The gate to the beach is locked, even when we try to get back in the middle of the day, and the security guards were never nearby to let us in. There is not 24/7 help via reception, so if you have a problem at night they won’t even read or respond to your message until the next morning. The only good things (and I’m stretching here) were communication via WhatsApp, only with Zeenat who was amazing and their willingness to refund us some money for the bug problem.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very quiet and peaceful Right on the beach Very good food Quick service
Mesi, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The staff are kind and friendly especially Caroline who is one of the housekeepers and Monica and Lilian at the restaurant. We were in villa number 3 and could see the ocean from our living room and patio which was amazing.
PrincessMabubu, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peaceful retreat after busy travel around Samburu
Friendly , helpful staff. Peaceful location. Food excellent
Miles, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property is beautiful and on a quiet stretch of Diani beach. Maureen and her team are friendly and professional and take excellent care of you, especially Caroline.
Frederick, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and ready to assist. The property is very beautiful, with a stunning beach front. It provides the comfort and privacy one needs
ANCTours&Travel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The Zubeida is located at Diani Beach but down a bit from the other hotels. It is quiet and peaceful and has protected access to the beach. The pool is nice, though needing a bit of a facelift, it was clean and quite acceptable. What sets it apart is the service! Maureen and her team are excellent. Anything we needed anything it was right there. The cook did her very best to accommodate our wishes and the cleaning lady was delightful and spotless! We will return...sooner than later!
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The villas are beautiful with lovely views of the ocean. The ocean is a short walk from the villa and there is also a lovely pool and small dining area. The bedrooms have air conditioning, which is great! The restaurant has amazing waffles and we really enjoyed the haloumi cheese. The employees were friendly and accomodating to our needs. The manager, Maureen, was helpful with transportation and answering any questions or concerns. My family and I would definitely recommend this property to everyone! The rooms are clean, the food was great, and the views/proximity to the beach were amazing. We had a lovely stay.
Samira, 2-night trip
Verified Expedia guest review