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Holiday Inn Resort Vana Nava Hua Hin by IHG

5.0 star property
Luxury hotel with spa, near Vana Nava Hua Hin Water Park

Photo gallery for Holiday Inn Resort Vana Nava Hua Hin by IHG

2 outdoor pools, open 8:00 AM to 7:00 PM, pool loungers
City view from property
2 outdoor pools, open 8:00 AM to 7:00 PM, pool loungers
Lobby
Lobby
Holiday Inn Resort Vana Nava Hua Hin, an IHG Hotel offers a lively vibe near Cicada Market and BlúPort Hua Hin Resort Mall. Tee off on the 18-hole golf course or indulge in Mediterranean cuisine with ocean views at Vana Nava Sky while staying connected with free in-room WiFi. With two outdoor pools, a swim-up bar, and Tea Tree Spa treatments like deep-tissue massages and manicures/pedicures previous guests have praised this resort for its welcoming atmosphere.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and lazy river
  • Free water park
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • Free theme park shuttle
  • 24-hour fitness center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is ₹9,012
₹10,652 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 3 Bedrooms, Ocean View (Kids Theme)

Premium bedding, in-room safe, individually decorated, desk

Suite, 3 Bedrooms, Ocean View (Kids Theme)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 91 sq m
  • Ocean view
  • Sleeps 8
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated, desk

Standard Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Kids Theme)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom (Kids Theme)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Mountain view

Standard Room, 1 King Bed, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (High Floor)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Balcony (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Ocean View (High Floor)

Beach/ocean view

Standard Room, 2 Twin Beds, Ocean View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Ocean View (Premium)

Beach/ocean view

Family Room, Multiple Beds, Ocean View (Premium)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Twin Beds, Ocean View

Premium bedding, in-room safe, individually decorated, desk

Standard Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Premium bedding, in-room safe, individually decorated, desk

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 68 sq m
  • Ocean view
  • Sleeps 8
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Ocean View

Beach/ocean view

Standard Room, 1 King Bed, Accessible, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Ocean View (Premium)

Premium bedding, in-room safe, individually decorated, desk

Family Room, Multiple Beds, Ocean View (Premium)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Twin Beds, Mountain View

Mountain view

Standard Room, 2 Twin Beds, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Ocean View (High Floor)

Beach/ocean view

Standard Room, 1 King Bed, Ocean View (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
129/129 Petchkasem Road, Nong Gae Dist, Prachuabkhirikhan, Hua Hin, 77110

What's nearby

  • Vana Nava Hua Hin Water Park - 4 min walk - 0.3 km
  • BlúPort Hua Hin Resort Mall - 4 min drive - 3.3 km
  • Cicada Market - 5 min drive - 4.0 km
  • Hua Hin Railway Station - 6 min drive - 5.8 km
  • Hua Hin Beach - 26 min drive - 5.1 km

Getting around

  • Hua Hin (HHQ-Hua Hin Intl.) - 23 min drive
  • Don Mueang Intl. Airport (DMK) - 105.1 miles/169.1 km
  • Suan Son Pradipat Railway Station - 5 min drive
  • Khao Tao station - 12 min drive
  • Hua Hin Station - 14 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle
  • Free theme park shuttle

Restaurants

  • ‪Cicada Market Dessert Hall - ‬5 min drive
  • ‪Vana Nava Sky Bar and Restaurant - ‬1 min walk
  • ‪Pramong Restaurant - ‬1 min walk
  • ‪Trattoria By Andreas - ‬5 min drive
  • ‪The Grove - ‬3 min walk

About this property

Holiday Inn Resort Vana Nava Hua Hin by IHG

Holiday Inn Resort Vana Nava Hua Hin by IHG puts you steps from Vana Nava Hua Hin Water Park and features a free water park and a nightclub. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this luxurious hotel include 2 outdoor pools, a lazy river, and a free kid's club.

Languages

Chinese (Mandarin), English, German, Thai
VISIBILITY

At a glance

Hotel size

    • 293 rooms
    • Arranged over 27 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Free beach shuttle
    • Free theme park shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Free theme park shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Pool table
  • Beach nearby
  • Access to nearby outdoor pool
  • Rock climbing nearby
  • Horse riding nearby
  • Hot springs nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (16738 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free beach shuttle
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Lazy river
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Local artist showcase
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
STAR_OUTLINE

Special features

Spa

Tea Tree Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Vana Nava Sky - Overlooking the ocean, this rooftop bar specializes in Mediterranean cuisine. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Plamong - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Thalay Cafe - Overlooking the ocean, this café serves light fare only. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 706 for adults and THB 355 for children
  • Airport shuttle service is offered for an extra charge of THB 4500 per vehicle (one-way, maximum occupancy 8)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1766.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Carte Blanche
Mobile payment options include: Alipay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Resort Vana Nava
Holiday Inn Vana Nava Hua Hin
Holiday Inn Vana Nava
Vana Nava Hua Hin By Ihg
Holiday Inn Resort Vana Nava Hua Hin
Holiday Inn Resort Vana Nava Hua Hin by IHG Hotel
Holiday Inn Resort Vana Nava Hua Hin an IHG Hotel
Holiday Inn Resort Vana Nava Hua Hin by IHG Hua Hin
Holiday Inn Resort Vana Nava Hua Hin by IHG Hotel Hua Hin

Frequently asked questions

Does Holiday Inn Resort Vana Nava Hua Hin by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Resort Vana Nava Hua Hin by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Resort Vana Nava Hua Hin by IHG?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Holiday Inn Resort Vana Nava Hua Hin by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Holiday Inn Resort Vana Nava Hua Hin by IHG?

Yes. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Holiday Inn Resort Vana Nava Hua Hin by IHG?

Yes, an airport shuttle is available. The charge is THB 4500 per vehicle one-way.

What are the check-in and check-out times at Holiday Inn Resort Vana Nava Hua Hin by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Holiday Inn Resort Vana Nava Hua Hin by IHG and nearby?

Have fun with nearby activities like horseback riding, rock climbing, and swimming. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Holiday Inn Resort Vana Nava Hua Hin by IHG also has 2 bars, a nightclub, and a lazy river, as well as a 24-hour fitness center, a sauna, and an arcade.

Are there restaurants at or near Holiday Inn Resort Vana Nava Hua Hin by IHG?

Yes, Vana Nava Sky offers alfresco dining, Mediterranean cuisine, and ocean views.

What's the area around Holiday Inn Resort Vana Nava Hua Hin by IHG like?

Holiday Inn Resort Vana Nava Hua Hin by IHG is in Nong Kae, a short 4-minute walk from Vana Nava Hua Hin Water Park and 16 minutes' walk from True Arena.

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Holiday Inn Resort Vana Nava Hua Hin by IHG Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
Great staff. Good value and very clean. Great leisure facilities too . Would recommend
Peter Wai Lung, 1-night trip

10/10 Exceptional

Great place for families
Joseph, 2-night trip

10/10 Exceptional

Breakfast and Dinner buffet was excellent. Wide variety of Thai and western cuisines.
Yoshikazu, 2-night trip

8/10 Very good

I felt so good.
Ryota, 1-night trip

10/10 Exceptional

Beautiful hotel with a massive breakfast. Access to both the rooftop pool and a water park many good slides for all ages.
Christopher, 2-night trip

6/10 Good

Stayed here for 3 nights during our HuaHin holiday. We like the hotel and the family room we stayed at was great. We also liked going to the warter park everyday during our stay. Breakfast selection was good too. However the hotel is quite far from any shopping or restaurants and you'll need to take a taxi everywhere. The only walkable location from the hotel is probably the night market opposite the main road.
Hong Wei Jason, 3-night trip

10/10 Exceptional

Nice place for family
Nice place for family and full of enjoyment brought to kids but reservation for dinner buffet is only on friday or saturaday. Better to have all more week days. Many kinds of for breatfast.
3-night trip

8/10 Very good

Nadeem khawaja
Nice & comfortable
Khawaja nadeem, 2-night trip

6/10 Good

The hotel is great for families with children. I would not recommend it for couples looking for a luxurious stay with oriented comfort in mind.
mary, 3-night trip

10/10 Exceptional

Staff is very friendly and nice! This was my second time being here and it is always a pleasure! Many options when it comes to breakfast.
Kevin, 2-night trip

8/10 Very good

Overall presentation of Holiday Inn is great. Staff and workers are very welcoming.

10/10 Exceptional

Strongly recommend for travelling with kids. Massage is way cheaper than other hotels, breakfast and dining are doing good as well.
Chui Yu, 3-night trip

8/10 Very good

Fun water park & nice roof top bar
Early check in available Free admission for water park nice roof top bar
1-night trip

8/10 Very good

Room was clean and available for big storage.
Shinichiro, 2-night trip

8/10 Very good

Really good for family but when it's busy you will need to do a lot of waiting for elevators
James, 4-night trip

10/10 Exceptional

Very appreciated water park for children. Quiet area, transportation required. Recommend this place for families with children.

6/10 Good

Vegan
Benjawan, 1-night trip

8/10 Very good

Booked One night with dinner but was not buffet just simple meal charged additional fee for buffet.
Kuanchi, 1-night trip

10/10 Exceptional

Fun for families.
An enjoyable stay, helped by delightful hotel staff. A comfortable room, great breakfast and most importantly nice people. We are an older couple and enjoy walking and quieter places, so I made a bit of a mistake when booking this hotel, it is, of course a ‘water resort, lots of fun for families and particularly children, somehow I missed that when booking. I’m sure it’s terrific for young families, but not what we were looking for. My mistake entirely. The ocean isn’t too far away but there is a railway running between the hotel and the coast and walking access is not easy. We finally found a route across the tracks under a fly-over, about a kilometre away, (fine if you’re fit). The hotel runs a shuttle bus into town, it was on-time and worked well for us but we didn’t find Hua Hin at all interesting.
Phil, 4-night trip

8/10 Very good

There was the construction going on, It was loud. I asked if I could move farther or get a refund to move to the other hotel. The guy wouldn’t care. Then the manager called me back that I could move the next day. The room that I moved to the toilet water leaked, all my stuff on the floor was wet. I called to ask for 2 plastic bags to put the wet clothes in, the employee said they could give me only one laundry bag. The water park opens late and close early as 11-5

10/10 Exceptional

Arrive to convenient to curbside luggage drop off w/ free entry to fun-for-all-ages water park steps away to relax and enjoy while you wait for room check in (so, have your swimwear readily available to change into at hotel entry restroom. Towels & lockers provided by water park). Electronic wrist bands work as room key,/payment method linked to room # for all hotel restaurants, snack stations and water park eateries (after room assignment). Upon checkin ( quick and easy), complimentary tokens are given for use at water park eateries or hotel game room. Children eat free from children's menu at all hotel restaurants. An extensive free hot breakfast buffet w/ Asian & western dishes served daily with plenty of child friendly foods & options for those w/ food allergies. A free air conditioned shuttle is available to/from shopping, Thai restaurants, night market & beach ( 5 minute walk to beach from drop off point). GREAT free child care center w/ extensive activities & caring attendants is provided on floor 5. The extensive infinity pool w/ incredible view and swim up bar along w/ kiddie pool offer a serene, refreshing swim option w/out the sand of the beach or crowds of the water park. Our immaculate family suite was SO child friendly w/ an adorable child tent and bunk beds our 4 year old LOVED. A friendly, helpful, attentive multi lingual staff worked tirelessly to ensure our stay was memorable & carefree. This 5* hotel will be our pick on all future visits!
Susan, 5-night trip

10/10 Exceptional

Much more than expected, game changing wristband
I've always wanted to visit due to its closeness to water park, which is an important entertainment for my kid. But I didn't expect the water park to be so close, literally a few steps from the ground floor of hotel. The most amazing feature is the wristband they gave us at check in, that could be used for room key, to enter water park, for water park locker, to pay for F&B etc. This is a game changer to free us from worry about belonging and could fully enjoy. The hotel itself also provides sufficient entertainment. From rooftop infinity pool to sky deck where you can walk on glass, kid room, game room, very nice and good selection breakfast buffet. We booked the basic room but still have sofa, table, even a spacious balcony with nice big chairs to relax on overlooking the spacious Hua Hin landscape. Plenty of storage with long counter in living area and bathroom. Japanese restaurant at water park parking lot was surprisingly delicious with wide variety of menu, and offered many different promotion including discount for hotel guests. Water park is well designed with all sorts of big and small slides, lazy river, wave pool etc that is fun for whole family and also compact enough to get around. All in all, so many delightful surprises that if I've known earlier, I'd have come visited way earlier. Definitely coming back with family. If they can add camera to the wristband, then I won't even have to bring my phone to water park! If have convenient store even better.
2-night trip

2/10 Poor

Lost 500 usd and 7000 baht from my room, to be specific my wallet which was in the backpack. At 9am a cleaning lady knocked on the door saying she needs to clean the room which is unusually early for hotel cleaning services. Not to mention pretty shady. I was a bit surprised at the time and told her to come later. I’m assuming she definitely came back later to “clean” when I went to breakfast. The reason I did not put my belongings in the security safe is that it kept saying “battery low”. I reported the incident immediately when I found out that the money was missing, emailed the management but guess what? No response whatsoever. Not even a sorry. And the safe is still beeping “battery low” because no one came to change the battery. They can’t even keep a safe operational. Staff with horrible attitude. Avoid this place at all costs for your safety and sanity! Incompetent on every level.

10/10 Exceptional

2-night trip

10/10 Exceptional

Mathias, 4-night trip