We booked this property and we’re excited for our stay. Unfortunately, the staff lied and said they notified us it was Holy Week and the roads would be shut down starting at 3:00. They also lied and said my phone number on Expedia was incorrect. We got lost and stuck in the middle of the old city in our rental car for almost 2 hours trying to find a parking garage, on roads so tiny they were almost impassable, with thousands of people flooding the streets. When I called the hotel, they said they had no parking and the nearest garage was probably a mile away and closed due to the holiday. I was completely traumatized from being stuck for hours with roads shut down every which direction. We had to pay to stay at another hotel, and once we checked in that night at the new hotel, Welldone reached out to me on WhatsApp trying to cover their tracks stating they had informed me of the festivities. I was never informed and now I am having to fight for a refund, when they should do the morally right thing and refund my money without a fight. Therefore, I would definitely not recommend this hotel due to their lack of integrity and honor. We could not have even gotten a ride to the hotel and would have had to drag our luggage for miles on cobblestone streets. We literally could not get to the hotel.