Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
What's nearby
La Rambla - 6 min walk
Plaza Espana - 14 min walk
Plaza Mayor de Palma - 14 min walk
Cathedral of Santa Maria of Palma - 15 min walk
Port of Palma de Mallorca - 7 min drive
Getting around
Palma de Mallorca Airport (PMI) - 19 min drive
Marratxi Pont d Inca Station - 8 min drive
Marratxi Poligon Station - 10 min drive
Marratxi Station - 11 min drive
Intermodal Station - 16 min walk
Jacint Verdaguer Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Restaurante Mambo - 3 min walk
Jaime 3 Food & Drinks - 4 min walk
Ginbo - 4 min walk
Brassclub - 3 min walk
Öa - 4 min walk
About this property
Protur Naisa Palma Hotel
Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Cathedral of Santa Maria of Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
Catalan, English, French, German, Spanish
At a glance
Hotel size
99 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 18 per night)
On-site parking is limited
Transfers
Airport shuttle (available 24 hours)*
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli
What to do
Beach nearby
Working away
2 meeting rooms
Conference center (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Library
Health club
An outdoor pool
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Beaux Arts architecture
Accessibility
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
Airport shuttle service is offered for an extra charge
Parking
Self parking costs EUR 18 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca
Frequently asked questions
Does Protur Naisa Palma Hotel offer free cancellation for a full refund?
Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protur Naisa Palma Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Protur Naisa Palma Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Protur Naisa Palma Hotel?
Yes. Self parking costs EUR 18 per night. Parking spots may be limited.
Is airport shuttle service offered by Protur Naisa Palma Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Protur Naisa Palma Hotel?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at Protur Naisa Palma Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.
What is there to do at Protur Naisa Palma Hotel and nearby?
Protur Naisa Palma Hotel has a spa and an outdoor pool, as well as a steam room and a picnic area.
Are there restaurants at or near Protur Naisa Palma Hotel?
Yes, there's an onsite restaurant.
What's the area around Protur Naisa Palma Hotel like?
Protur Naisa Palma Hotel is located on the boardwalk/promenade in El Camp d'en Serralta, a short 15-minute walk from Cathedral of Santa Maria of Palma and 6 minutes' walk from La Rambla.
Protur Naisa Palma Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 September 2024
Jonas Lindgaard Bach
Jonas Lindgaard Bach, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2024
Troy
Troy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Iwona
Iwona, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
paul
paul, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
rosa-maria
rosa-maria, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Alex
Alex, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Kate
Kate, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Rachael
Rachael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Perfect Protur Palma!
Fantastic hotel, great location and food and drink was not only high quality but also great value
Gareth
Gareth, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
Greta
Greta, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Davida
Davida, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Great location and wonderful staff. Lovely rooftop pool.
Scott
Scott, 2-night family trip
Verified Hotels.com guest review
6/10 Good
29 May 2024
maria
maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
The staff at this property were amazing and so helpful. I felt safe and relaxed here. I would recommend this property to those who are LGBT which is always a concern when traveling. Wonderful place! My wife and I enjoyed the breakfast in the morning and sauna very much.
Kassandra
Kassandra, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 April 2024
Lots to like and absolutely nothing to grumble about. Super hotel and would certainly return. Many thanks
Daniel
Daniel, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
16 April 2024
Over all this is a good hotel I would stay here again
Ernest
Ernest, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 April 2024
Breda
Breda, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 March 2024
Break away
The hotel was lovely and spotless. Staff very helpful and if you needed anything you just had to ask for help. The only thing was they didn’t have a restaurant for night time so you had to book somewhere to eat.
Lorraine
Lorraine, 4-night trip
Verified Hotels.com guest review
8/10 Very good
15 February 2024
Harriet
Harriet, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 January 2024
Margarita
Margarita, 7-night trip
Verified Expedia guest review
8/10 Very good
26 December 2023
Sarah
Sarah, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 December 2023
Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Nontawat
Nontawat, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
30 November 2023
Top Hotel in Palma
Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
ARKADIUSZ
ARKADIUSZ, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2023
Superb hotel, breakfast good, staff lovely. Will definitely stay again
Lesley
Lesley, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 October 2023
Fabulous Hotel
A fantastic hotel - best European city hotel have stayed in. Centrally positioned; Great value; friendly staff; fabulous roof top bar and pool; spacious,comfortable room and bathroom; huge choice of food for breakfast. Highly recommended