Mulago National Specialized Hospital - 3 min drive - 2.5 km
St. Francis Hospital - Nsambya - 5 min drive - 4.3 km
Getting around
Entebbe Intl. Airport (EBB) - 53 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Bubbles O'learys - 9 min walk
Yujo Izakaya - 12 min walk
Mezo Noir - 11 min walk
Garden City Rooftop - 14 min walk
Lotus Mexicana Cantina and Beach Bar - 9 min walk
About this property
Metropole Hotel Kampala
Adjacent to a golf course, Metropole Hotel Kampala is a great choice for a stay in Kampala. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.
Languages
English, Swahili
At a glance
Hotel size
60 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Pro golf lessons
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Golf caddy on site
Golf clubs on site
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
Golf driving range on site
Golf clubhouse on site
Golf pro shop on site
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
Area shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Cribs/infant beds are available for USD 25.0 per day
Rollaway beds are available for USD 25.0 per night
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Metropole Hotel Kampala
Metropole Kampala
Metropole Hotel Kampala Hotel
Metropole Hotel Kampala Kampala
Metropole Hotel Kampala Hotel Kampala
Frequently asked questions
Does Metropole Hotel Kampala offer free cancellation for a full refund?
Yes, Metropole Hotel Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Metropole Hotel Kampala?
Sorry, pets aren't allowed.
Is parking offered on site at Metropole Hotel Kampala?
Yes, there's free self parking.
Is airport shuttle service offered by Metropole Hotel Kampala?
Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Metropole Hotel Kampala?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Metropole Hotel Kampala and nearby?
Metropole Hotel Kampala has a fitness center and a garden.
Are there restaurants at or near Metropole Hotel Kampala?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Metropole Hotel Kampala like?
Metropole Hotel Kampala is a short 17-minute walk from The Acacia Mall and 4 minutes' walk from Uganda Golf Course.
Metropole Hotel Kampala Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
30 November 2021
Stay was comfortable
Shrinivasan
Shrinivasan, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2021
EYAL SHIMON
EYAL SHIMON, 5-night trip
Verified Hotels.com guest review
6/10 Good
16 March 2020
The hotel neds some updates, it's very old
Abu Bakarr
Abu Bakarr, 1-night trip
Verified Hotels.com guest review
2/10 Poor
12 March 2020
I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
Unsatisfied
Unsatisfied, 6-night business trip
Verified Expedia guest review
6/10 Good
9 March 2020
Good basic rooms, restaurant. Very good value
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
7 March 2020
Adam
Adam, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
23 February 2020
My worse stay in Metrople kampala -feb'2020
Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
Vianney
Vianney, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
12 February 2020
Jan
Jan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 February 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
22 January 2020
The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain.
The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
Kevin
Kevin, 1-night trip
Verified Expedia guest review
2/10 Poor
8 January 2020
If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
Charles
Charles, 13-night business trip
Verified Expedia guest review
8/10 Very good
20 October 2019
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
30 August 2019
Verified traveller
14-night trip
Verified Expedia guest review
8/10 Very good
10 August 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
8 July 2019
Food from restaurant was excellent especially the Thai and the fish.
Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front.
Adequate gym facility.
Good siting area for a small hotel
Verified traveller
2-night business trip
Verified Expedia guest review
10/10 Exceptional
15 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
28 April 2019
The breakfast spread each morning was excellent, and the food in the restaurant is also excellent.
The staff is very friendly and helpful.
Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
19 April 2019
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
20 March 2019
Very cooperative staff and rooms are run down a bit.
Raheel
Raheel, 9-night business trip
Verified Expedia guest review
8/10 Very good
9 March 2019
Staff is extremely friendly and attentive.They made my stay all the better
Verified traveller
5-night trip with friends
Verified Expedia guest review
4/10 Fair
5 January 2019
Great location, not worth the money
The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 January 2019
Breakfast choice was poor
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 March 2018
Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
Emma
Emma, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
7 March 2018
Comfortable stay
The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun.
If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.