Puataukanave International Hotel

2.5 star property
Hotel located steps from St. Joseph's Cathedral
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puataukanave International Hotel

Front of property
View from room
Reception
Exterior
Living area

Reviews

5.4 out of 10

Popular amenities

  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
  • Internet access
    Internet access
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Marina
  • Breakfast available
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Garden
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room

Highlights

Soundproofed
Refrigerator
Coffee/tea maker
Laptop workspace
Daily housekeeping
Iron/ironing board
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds

Business Suite

Highlights

Soundproofed
Free rollaway/extra beds
Refrigerator
Separate bedroom
Private bathroom
2 bathrooms
Coffee/tea maker
Laptop workspace
  • Harbor view
  • Sleeps 5
  • 1 King Bed

Royal Room

Highlights

Soundproofed
Free rollaway/extra beds
Refrigerator
Separate bedroom
Private bathroom
2 bathrooms
Coffee/tea maker
Laptop workspace
  • Harbor view
  • Sleeps 5
  • 1 King Bed

Basic Room, 1 Bedroom, Ocean View, Oceanfront

Highlights

Soundproofed
Refrigerator
Separate bedroom
Private bathroom
Coffee/tea maker
Laptop workspace
Daily housekeeping
Iron/ironing board
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Map
Fatafehi Rd, Neiafu

What's nearby

  • St. Joseph's Cathedral - 2 min walk - 0.2 km
  • Vava'u Harbor - 4 min walk - 0.4 km
  • Mt. Talau National Park - 4 min drive - 2.4 km
  • Ene'io Botanical Garden - 15 min drive - 12.6 km

Getting around

  • Vava'u (VAV) - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tropicana Cafe - ‬3 min walk
  • ‪Mango - ‬4 min walk
  • ‪Panda Restaurant - ‬1 min walk
  • ‪Aquarium Cafe - ‬5 min walk
  • ‪Bellavista - ‬4 min walk

About this property

Puataukanave International Hotel

A great choice for a stay in Neiafu, Puataukanave International Hotel features a marina. A terrace and a garden are other highlights.

Languages

English

At a glance

Hotel size

  • 43 rooms

Arriving/Leaving

  • Check-in start time: 11 AM; Check-in end time: 11 PM
  • Early check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 11:30 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in rooms*

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 6:30 AM to 6:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Marina

Accessibility

  • Elevator

Room amenities

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100.0 per stay

Optional extras

  • WiFi is available in guestrooms for USD 5.00 per hour (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 10.00 per person (one-way)

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Puataukanave International Hotel Neiafu
Puataukanave International Neiafu
Puataukanave International
Puataukanave Hotel Neiafu
Puataukanave International Hotel Hotel
Puataukanave International Hotel Neiafu
Puataukanave International Hotel Hotel Neiafu

Frequently asked questions

Does Puataukanave International Hotel offer free cancellation for a full refund?
Yes, Puataukanave International Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Puataukanave International Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Puataukanave International Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Puataukanave International Hotel?
Yes, an airport shuttle is available from 6:30 AM to 6:30 PM. The charge is USD 10.00 per person one-way.
What are the check-in and check-out times at Puataukanave International Hotel?
Check-in start time: 11 AM; Check-in end time: 11 PM. Check-out time is 10 AM.
What is there to do at Puataukanave International Hotel and nearby?
Puataukanave International Hotel has a garden.
What's the area around Puataukanave International Hotel like?
Puataukanave International Hotel is a short 4-minute walk from Vava'u Harbor and 2 minutes' walk from St. Joseph's Cathedral.

Puataukanave International Hotel Reviews

Reviews

5.4

5.6/10

Cleanliness

6.6/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

john, 1-night trip
Verified Expedia guest review

8/10 Very good

A bit dated but super friendly staff and right in the heart of town.
Cecile, 2-night business trip
Verified Expedia guest review

2/10 Poor

Very poor for an International Hotel. Should downgrade to a Backpacker
Josh, 7-night romance trip
Verified Wotif guest review

2/10 Poor

This place is stata world behind, the room had no fridge, no wi-fi air conditioning doesn’t works, have to change rooms after second night but it was still the same problem, we pay for four adults and we only have one toilet roll a day. Service was very poor. I will not go back there again or recommend anyone to this poor service place like this.
Lewin, 3-night family trip
Verified Expedia guest review

4/10 Fair

Not clean and facility quality not good broken toilet seat, kitchen bench no stove in the kitchen, fridge not working , no dishes in the kitchen and set up is not good at all.
Siaosi, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yumi, 4-night trip
Verified Expedia guest review

4/10 Fair

I don’t recommend unless desperate
They did not have rooms available despite the booking and did not have the advertised number of beds in the rooms. They found rooms eventually, but floors were dusty with furniture falling apart. Only cold water the first night, tepid the second, and water that only dripped the third. The A/C shut off after 30 minutes no matter what setting was used, which they seemed to know and did nothing about. Credit card machine was not working, and they said they would try again on Monday. Instead, they banged on the door at 9 PM and made us go to an ATM across the street to pull the full amount in the dark. Cockroaches on the floor, pool was completely green and slimy, no effort to maintain. They did not offer meals and did not provide accurate advice on where and when we could get food for the family on Sunday, when almost everything in town was closed (I could have prepared if I’d known nothing was available until 11:00).
Rebecca, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were incredibly kind and welcoming, check in was quick and easy, comfortable bed. Great location, close to shops and restaurants. Would definitely stay here again.
Molly, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Deana, 3-night trip
Verified Expedia guest review

8/10 Very good

Great
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Perfectly
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vava, 1-night trip
Verified Expedia guest review

8/10 Very good

Milika, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

We made our reservation to this hotel by looking the advertisment. -Restaurant looked nice, in fact it was closed -Swimming pool and pool bar looked nice, they were also closed -With help of local citizen we managed to find a person who showed us our room. The whole hotel had no other quests, spooky. We did not stay there, but chose another place to stay.
2-night romance trip
Verified Ebookers guest review

2/10 Poor

This property is nothing like the photos! No reception! No restaurant! Rooms dirty, bedding unchanged, excessive mould in the shower, cockroaches everywhere!! Avoid at all costs.
Kiwitraveller, 1-night business trip
Verified Expedia guest review

2/10 Poor

I booked this property (and pre-paid) on Expedia. I got to the hotel around noon and was told that check-in time was 2pm. No problem I said and sat in the "lobby" area and checked some emails. After an hour and a half the girl at the front desk came and said I had a phone call from her boss. She put me on the phone with him and he proceeded to tell me that they didn't actually have any rooms and that they would have to put me up somewhere else. They put me in a bed and breakfast with a shared living area with 3 other people. No apologies were made.
Michael, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Wouldn’t stay here again.
A large light room with balcony and uninterrupted sea views, right on the waterfront in town. Air conditioner didn’t work, pedestal fan sounded like a train until I fixed it, got electric shock off fan and fridge, lights above beds didn’t work, shower door didn’t close so the floor was flooded each time. Mattresses were worn. One dining chair and two tables were the only furniture. No chairs to sit out on balcony. It was hard to sleep at night due to being uncomfortably hot. This hotel has seen much better days. We stayed there for two nights because it was the only one available. The staff tried hard, room cleaning was good.
Ann, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

My reservation made months ago was cancelled by the owner so he could take on a big Chinese group. He moved me to one place one night, but wouldn't let me stay there and made me stay at his place the second night so I had to waste time my second day moving from hotel to hotel. When I got to the Puatakanave, there was dirty soap with pubic hair in the shower, as well as roaches and beetles in the room. it had not been cleaned, as there were used towels and blood on the sheets.
Steve, 2-night trip
Verified Orbitz guest review

2/10 Poor

The staff here is absolutely wonderful. Everyone was very friendly and remembered my name. The people were the only upside - I would not stay here again. 1. You have to pay a cash deposit of $100. This is frustrating because you get back $100 on your last day in Vava'u and have no time to spend it. 2. My first room was very barren and had a broken toilet (couldn't flush) and ceiling that leaked rain. I was given another room which was better. The second room was a little cleaner and had more furniture and a fridge. I wondered why my first room didn't have these basic amenities. 3. There was no chef during half my stay. I was told the chef isn't working but there's a kitchen I can use. I bought spaghetti and asked the receptionist where I could cook it but she said there was no stove. 4. Men who did not speak english banged on my door one day very loudly. I didn't let them in so they kept banging (not knocking, banging loudly on the door). As a solo traveler, I was really uncomfortable. They wanted to come in my room but I couldn't tell why so I didn't let them in. Later one of the English-speaking workers explained they wanted to take one of my room fans to bring to another room. That was perfectly fine but I wish it was done in a less scary manner, or while I was out for the day. 5. My room was so unclean I wore shoes inside for my 6 nights here.
6-night trip
Verified Expedia guest review

6/10 Good

Suggestions for you
The view is amazing but the resort could step up on cleanliness. 1) do not use the spray soap on floor. It caused the floor to be very sticky. The dirt on floor even after 1 mop is beyond. I bring my own bedroom slippers and it looks like it just walked on mud puddle. Suggest just mop the floor with clean water. In this way, the room could be cleaner. 2) room cleaning is just taking out rubbish and giving u fresh towels. The beds are not made and my single bed doesnt even has a blanket. It is just the bedsheet and pretend to be blanket. Lucky we got the fan room and not aircon room 3) fan room. Pls buy a bigger fan. The fan is small and so mild that it is useless on hot day. Good we are next to ocean and with breeze, it is bearable 4) restaurant staff are extremely friendly that made up the condition of room. Sincerely hoping this feedback is taken so more people will be coming back...
Aries, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Just don’t stay here spend your money on better people and a nicer place
3-night romance trip
Verified Expedia guest review

6/10 Good

Good for the price
The room was spacious and comfortable but not all the lights worked and it wasn't very clean. Also they often failed to complete tasks they promised to do for us.
Pamela, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Alan, 4-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was quite run down and overall I was disappointed given the price and in comparison to other places I have stayed nearby in Vava'u and in Tonga. There was no wifi, contrary to the property description. Not temporarily down, not available. My room was not serviced on one of the three days I was there.
David, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

エアコンのリモコンが部屋になく、二度ほど対応してもらうようスタッフに依頼しましたが、対応してもらえませんでした。
1-night business trip
Verified Expedia guest review