JW Marriott Desert Springs Resort & Spa

4.5 star property
Lakefront resort in Palm Desert with 8 restaurants and 5 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Desert Springs Resort & Spa

1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
5 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
1 bedroom, premium bedding, pillow-top beds, in-room safe
Arcade

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Golf course
  • 8 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • 13 outdoor tennis courts
  • Fitness center
  • Free use of bicycles
  • Valet parking
  • Pool bar
  • Room service
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The price is ₹18,918
₹25,464 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 22 of 22 rooms

Executive Suite, 1 Bedroom, Non Smoking, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LED TV
  • 73 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Non Smoking, View (Balcony, View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 111 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Vice Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 164 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LED TV
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LED TV
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
74-855 Country Club Drive, Palm Desert, CA, 92260

What's nearby

  • Desert Willow Golf Resort - 5 min walk - 0.4 km
  • El Paseo Shopping District - 5 min drive - 5.5 km
  • Acrisure Arena - 5 min drive - 5.5 km
  • Palm Desert Country Club - 6 min drive - 4.7 km
  • Marriott's Shadow Ridge Golf Club - 6 min drive - 6.0 km

Getting around

  • Bermuda Dunes, CA (UDD) - 13 min drive
  • Palm Springs Intl. Airport (PSP) - 25 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 26 min drive
  • Palm Springs Station - 20 min drive

Restaurants

  • ‪Sherman's Deli & Bakery - ‬4 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Goody's Cafe - ‬4 min drive
  • ‪CJ's Diner - ‬4 min drive
  • ‪Lunch Box - ‬4 min drive

About this property

JW Marriott Desert Springs Resort & Spa

Featuring a golf course, JW Marriott Desert Springs Resort & Spa puts you within a 10-minute drive of Agua Caliente Casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Rockwood Grill, one of 8 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 5 outdoor pools, a poolside bar, and a fitness center. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 884 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite valet parking (USD 45 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 8 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Mini golf
  • Grocery/convenience store
  • Children's games
  • Pool gate
  • Fence around the pool

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Golf lessons
  • Golfing
  • Mini golf
  • Boat tours
  • Evening entertainment
  • Shopping
  • Air hockey
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Business center
  • 41 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (25000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 5 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Golf pro shop on site
  • 13 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Dock
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 38
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV
  • Premium cable channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Spa Desert Springs has 47 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Rockwood Grill - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Blue Star Lounge - This bar specializes in American cuisine and serves light fare only. Open select days.
Aquifer65 and Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves light fare only. Open daily.
Oasis Pool Bar & Grille - This poolside restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 45 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Faxes
    • Fitness center access
    • Fitness/yoga classes
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 38 per person

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

Parking

  • Covered valet parking costs USD 45 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

Frequently asked questions

Does JW Marriott Desert Springs Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Desert Springs Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Desert Springs Resort & Spa?
Yes, there are 5 outdoor pools. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at JW Marriott Desert Springs Resort & Spa?
Yes, dogs are welcome. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Desert Springs Resort & Spa?
Yes. Valet parking costs USD 45 per day. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at JW Marriott Desert Springs Resort & Spa?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at JW Marriott Desert Springs Resort & Spa?
No, this resort doesn't have a casino, but Agua Caliente Casino (9-min drive) and Agua Caliente Casino Cathedral City (10-min drive) are both nearby.
What is there to do at JW Marriott Desert Springs Resort & Spa and nearby?
Have fun with onsite activities like cycling and boat tours, and practice your swing on the golf course. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. JW Marriott Desert Springs Resort & Spa also has 2 bars, a Turkish bath, and spa services, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near JW Marriott Desert Springs Resort & Spa?
Yes, there are 8 onsite restaurants, featuring American cuisine, pool views, and poolside dining.
Does JW Marriott Desert Springs Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Desert Springs Resort & Spa like?
JW Marriott Desert Springs Resort & Spa is located a short 5-minute walk from Desert Willow Golf Resort.

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jamison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Nice this place is beautiful and love the rooms
Zolanda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tanya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Virginia, 2-night trip
Verified Hotels.com guest review

6/10 Good

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience
Roberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gevork, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Weekend getaway
Our stay was good. Pros: clean and service was great. Cons: pool was ice cold despite it being hot outside and food was expensive- salad, sandwich and 2 drinks with tip over $100. Not worth it. Fine was fine but nothing great for $100
Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok
We enjoyed our stay, so many activities in the property & awesome boat rides. But we had a problem with dirty bath towels, glass bathroom door & bugs crawled on the wall. I would give this hotel 10/10, sadly i can't do that. 😔
David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel staff was friendly and accommodating. Property needs updating. Pool was like a Vegas day club.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Niloofar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

julia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The size of the property the landscaping with the lakes was impressive
Gilbert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love everything about. No complaints
Wendy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Angelia, 3-night trip
Verified Travelocity guest review

10/10 Exceptional

Some of the rooms haven’t been renovated or updated. Our first room was an older room with a stained bathtub. I called the front desk and they switched our room and the mew room was up to date and more modern. After the room change the stay was perfect.
Juel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Sophia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Property is beautiful with lots of amenities!!
Blanca, 1-night trip
Verified Expedia guest review

8/10 Very good

Jameelah, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The initial room that we were placed in was at least 20 degrees warmer than the hallways and common areas. Facilities came and attempted to address, however they could not further cool the room. Limited options to move to, and ended up wasting about 2 hours while they tried to fix the temp or find another room for us. We were here for a concert so the wasted time was frustrating. Pool was crowded and all services closed at 5pm, even though it was over 90 degrees outside with plenty of guests hoping for food & drink service. Property is in need of upgrades.
Anna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ashkan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

beautiful hotel, very scenic and a lot of activities.. i didn't like that i ordered room service, left for the day with plans to eat the rest of my meal upon return and when i got back on 8/17 the tray was removed from INSIDE THE ROOM. aLSO, TRAY REMOVED BUT ROOM NOT CLEANED AT All!!..trash not removed, no towels..so why come into my room and remove just the food tray..this was WEIRD AND FRONT DESK SAID SAME. aDDITONALLY, TEH SHOWER WITH WATER THAT GETS ON BACTHROOM FLOOR REALLY CAUSED ME TO SLIP AND FALLIN WATER ON BATHROOM FLOOR...THESE ISSUES WERE QUITE DISTURBING FOR PROCE OF ROOMS.
Patricia, 2-night trip
Verified Expedia guest review