Düsseldorf (QDU-Düsseldorf Central Train Station) - 5 min walk
Düsseldorf Volksgarten Station - 16 min walk
Stresemannplatz Tram Stop - 1 min walk
Mintropplatz Tram Stop - 5 min walk
Ostrasse U-Bahn - 5 min walk
Restaurants
Kagaya - 4 min walk
Dene & Gör - 4 min walk
Da Bruno - 2 min walk
Sayime Dogan Trinkhalle Café Bonema - 2 min walk
Ellington - 1 min walk
About this property
Mercure Düsseldorf City Center
When you stay at Mercure Düsseldorf City Center, you'll be just a 5-minute drive from Konigsallee and Düsseldorf Christmas Market. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A terrace and a garden are other highlights. Fellow travelers like the helpful staff and overall property condition. The property is just a short walk to public transportation: Stresemannplatz Tram Stop is steps away and Mintropplatz Tram Stop is 5 minutes.
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Traveling with children
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 to 19 per person
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs EUR 19 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Frequently asked questions
Does Mercure Düsseldorf City Center offer free cancellation for a full refund?
Yes, Mercure Düsseldorf City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Düsseldorf City Center?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Düsseldorf City Center?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at Mercure Düsseldorf City Center?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Düsseldorf City Center and nearby?
Have fun during the warmer months with activities nearby such as cycling. Mercure Düsseldorf City Center also has a garden.
Are there restaurants at or near Mercure Düsseldorf City Center?
Yes, there's an onsite restaurant.
What's the area around Mercure Düsseldorf City Center like?
Mercure Düsseldorf City Center is in Stadtmitte, a short 1-minute walk from Stresemannplatz Tram Stop and 7 minutes' walk from Konigsallee.
Mercure Düsseldorf City Center Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
26 December 2024
harsh vardhan
harsh vardhan, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
Overall Nice Stay - Poor Heating
Overall a nice hotel, however the weather was very cold and the heating in the room did not seem to work!
Jack
Jack, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
Daniel
Daniel, 5-night trip
Verified Hotels.com guest review
2/10 Poor
30 September 2024
Despite marketing that they have air conditioning in their website, the rooms do not have air conditioning
Amro
Amro, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Great place to stay at the price point. Safe, clean, and good access to the city. Everything I needed for a short stay in Dusseldorf.
Paul
Paul, 3-night trip
Verified Expedia guest review
8/10 Very good
11 September 2024
harsh vardhan
harsh vardhan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
27 August 2024
Aircon didn't work. Was on full, but just blows out room temperature air. Was told it would be fixed but wasn't so had to borrow a fan as far too hot to sleep.
Only a single socket vaguely close to the bed, which was used by the TV, so I had to unplug it for the fan.
Two sets of double glazed windows behind each other (which can be opened) so zero noise from outside.
Price was really good for Gamescom week however.
Tony
Tony, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 August 2024
Was not informed about hotel tax until arrived
RONALD
RONALD, 7-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Staff were very good and efficient with everything. The breakfast was excellent. The rooms were clean with a good shower.
john
john, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Excellent location, excellent value
For the price, this hotel is excellent value. Location is ideal, just 5 minutes from the railway station in a commercial area. Rooms were clean and tidy, nothing special but more than adequate for our needs. Be careful when getting a taxi though. There are 3 Mercures in Dusseldorf, two being City Centre and Centrum. Don’t do an unnecessary tour of the city like I did.
Roger
Roger, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 August 2024
Denis
Denis, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 August 2024
James
James, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Stayed here many times very nice convenient hotel close to train station
Diane
Diane, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Travelling around Germany by train so Hotel was conveniently situated
Diane
Diane, 1-night trip
Verified Expedia guest review
8/10 Very good
7 July 2024
A dated but reasonably comfortable hotel.
I was initially allocated a very small and very warm room with broken air con. When I said that it was not acceptable I was given a much better room. Thank you to the lady on check in for sorting this out.
The hotel does seem dated but the bed was comfortable and I slept well. The breakfast is overpriced so we ate elsewhere.
Gary
Gary, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
7 July 2024
Room was small and furnishings dated for the price. They also wanted €20 for breakfast so I went to cafe down the road. Having said that it was clean and did me for the 2 nights I originally booked but when I decided to stay longer in Dusseldorf I moved to a cheaper and better hotel along the road
Ian
Ian, 2-night trip
Verified Expedia guest review
8/10 Very good
27 June 2024
Very convenient for train station and trams. 15 minutes walk to old town. Hotel dining room not open for evening meals. Great breakfast. Helpful staff and nice bar.
SIMON JON
SIMON JON, 13-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
ROY
ROY, 4-night trip
Verified Hotels.com guest review
6/10 Good
17 June 2024
Average hotel at best
Very expensive for an average hotel in a rundown district. Best aspect is it's close to the main train station. I won't be rushing back.
Tim
Tim, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
Felix
Felix, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 June 2024
Gaby
Gaby, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Great hotel
Roel
Roel, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Excellent property
Barbara
Barbara, 3-night romance trip
Verified Expedia guest review
8/10 Very good
20 May 2024
neil
neil, 3-night trip
Verified Expedia guest review
8/10 Very good
3 May 2024
Nice and cute hotel, with very courteous staff, amenities were great. Building was a tad old but that's what you get for this part of the city. Overall a great experience and would recommend to family and friends.