8/10 Very good
6 January 2025
We asked for adjoining rooms for our family ;They accommodated us. The studio rooms we had for 3 nights were very nice. Having the kitchenette was such a plus… Especially having 2 little ones in tow!! What wasn’t so wonderful was the shotty housekeeping service we got mid stay. We had our door open for the adjoining rooms. Housekeeping came in while we were gone during the day. We had dirty towels ready for pick up on the bathroom floor. The one pile got picked up with only bath towels replaced. The large trash can in the kitchen was not emptied even though it was overflowing with trash. In the other room… no one picked up the dirty towel pile in the bathroom. And no towels were replaced. No trash was emptied and the paper towel holder was left empty. Hope the housekeeping can get their act together and maybe make themselves a checklist for when they go into rooms so they make everything fresh and clean. The front desk staff man…. An older gentleman on afternoon shift was amazing! He was friendly and kind and made the wrongs right for us! Overall…. I would stay here again!!
Tammi
Tammi, 3-night family trip
Verified Hotels.com guest review
