6/10 Good
20 November 2024
It’s okay
The Good:
Check-in was quick and efficient. The hotel offers movies by the pool almost every night and plenty of activities for kids, which is a great touch. Breakfast had a wide variety of options, including pancakes, toast, eggs, cereal, and rotating specials like biscuit's and gravy or corned beef hash. The room was standard, but I appreciated the addition of a bench for suitcases. The price I paid in all was great ($384 for 3 nights). It was also nice that the hotel wasn’t crowded during my stay.
The Not-So-Good:
There were a few issues that affected our stay. First, the front desk staff gave me a WiFi password, but it turned out that one wasn’t needed for guests to connect—this created unnecessary confusion. The room lacked a TV guide or any information on amenities, which made it difficult to know what was available and when.
The bathroom door was a major issue: it wouldn’t stay open, and both my daughter and I ended up hurting our fingers because it slammed shut unexpectedly. For families with children, this could be a serious safety concern.
Additionally, the pool with the water slide wasn’t heated, which limited its use during cooler weather. The carpets in the hallways and rooms were noticeably stained and could use a deep cleaning. Finally, there were no vending machines on my floor, which was inconvenient—especially for those who don’t feel comfortable drinking water from a bathroom sink.
Caprice
Caprice, 3-night family trip
Verified Hotels.com guest review
