Cardiff International Airport (CWL) - 30 min drive
Bristol International Airport (BRS) - 75 min drive
Cardiff Queen Street Station - 5 min walk
Cathays Station - 14 min walk
Cardiff Central Station - 18 min walk
Restaurants
Caffè Nero - 4 min walk
Flute & Tankard - 5 min walk
200 Degrees Coffee Shop - 5 min walk
Heavenly Desserts - 5 min walk
The Central Bar - 5 min walk
About this property
Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel & Spa puts you within a 10-minute drive of Cardiff Bay and Principality Stadium. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Urban Bar & Kitchen serves breakfast and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English, French, Hungarian, Polish, Spanish
At a glance
Hotel size
172 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (GBP 21.00 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10 AM
Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Pool fee: GBP 10.00 per person, per night
Spa fee: GBP 10.00 per person, per night
Spa tub fee: GBP 10.00 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 15 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 21.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 9:00 PM
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
Also known as
Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel & Spa Hotel Cardiff
Frequently asked questions
Does Mercure Cardiff Holland House Hotel & Spa offer free cancellation for a full refund?
Yes, Mercure Cardiff Holland House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:00 PM.
Are pets allowed at Mercure Cardiff Holland House Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Cardiff Holland House Hotel & Spa?
Yes. Self parking costs GBP 21.00 per day.
What are the check-in and check-out times at Mercure Cardiff Holland House Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Mercure Cardiff Holland House Hotel & Spa?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
What is there to do at Mercure Cardiff Holland House Hotel & Spa and nearby?
Have fun with activities like hiking, mountain climbing, and sailing, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Cardiff Holland House Hotel & Spa also has a sauna and a steam room.
Are there restaurants at or near Mercure Cardiff Holland House Hotel & Spa?
Yes, there's an onsite restaurant, Urban Bar & Kitchen.
Does Mercure Cardiff Holland House Hotel & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Mercure Cardiff Holland House Hotel & Spa like?
Mercure Cardiff Holland House Hotel & Spa is in Cardiff City Centre, a short 5-minute walk from Cardiff Queen Street Station and 14 minutes' walk from Principality Stadium. Our travelers say the local area is very central.
Mercure Cardiff Holland House Hotel & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 January 2025
Esther
Esther, 1-night family trip
Verified Hotels.com guest review
6/10 Good
11 January 2025
Bed uncomfortable. Zipped together and at different heights. Cupboards tired and broken. Carpet and windows dirty.
Gym showers covered in hair. Pool / spa loud and dirty
Alex
Alex, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
23 December 2024
Keith
Keith, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 December 2024
Lovely place to stay, wasn’t happy with paying £10 each to use the swimming pool when we had already paid to stay the night. Otherwise the stay was lovely.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 December 2024
Catherine
Catherine, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Adam
Adam, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Conrad
Conrad, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Quality
Great hotel, awesome location, and amazing room - very good value for money
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2024
It’s ok.
asha
asha, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
13 December 2024
Avoid if you can
Stayed for work event and wouldn't stay here again. Paid £170 for the room £21 for parking. The room was very outdated and cold. Holes and stains all over the carpet. Room didn't include breakfast so find the cost very unreasonable considering the state of the hotel. Definitely needs investment in the rooms.
Ethan
Ethan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Anne Isabel
Anne Isabel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Always good!!
Always a good stay, great service and hotel
kristian
kristian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Cordell
Cordell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
60birthday
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Nice hotel
Nice stay lovely room just found the beds a bit u comfortable too springy. But other than that all good great welcome and friendly staff.
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Good stay
Had a good time, nice room, comfy bed, good breakfast but a shame the bar closed to residents but the parties in the conference rooms were still going!
Charlotte
Charlotte, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Ana
Ana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Great stay.
My friend and I booked a break for her birthday. The staff were very welcoming and helpful throughout. We had one evening meal and two breakfasts. Delicious food. Great selection at breakfast. We had a problem with the tv and it was dealt with immediately.
Elizabeth
Elizabeth, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 November 2024
The room and beds were very comfortable. The service in the restaurant and bar were incredibly slow which ruined the overall experience. Otherwise it was ok.
Brett
Brett, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Xmas Market Sojourn!
We came for 2 nights to do the Cardiff Xmass markets. It was a really comfortable room on the 14th floor with an outstanding view. The room did have signs of wear and tear but it was clean and smart and the bathroom was luxurious. We had dinner on the first night in the restaurant and the food was fresh, hot and tasty although the menu was a little likited for our tastes.
The pool and hot tub were a lovely extra in a city.
We also liked its proximity to the city centre, a 5 min walk.