On arrival, we signed in and were given the access codes to our rooms, both rooms were not clean, beds not made etc. We had to wait for 90 minutes for 2 clean rooms to be readied, and then we were given smaller rooms. But after driving for 9 hours, we settled. The floor in one of the rooms is coming up, and could be dangerous if your not wearing foot coverings. There were silver fish in the bathtub. There was a lot of noise and shouting from other guests late into the night into early hours, there seem to be no concern for other guests.
The website does not mention that larger vehicles will be charged extra for valet service and will be stored off-site.
The valet service person, Kevin, went out of his way to help us, he is a great asset to the hotel. Also Kelly at the front desk was very accommodating under the circumstances, she handled the issues well.