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Hotel Mercury

4.0 star property
Family-friendly hotel in Santa Susanna with restaurant and pool bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercury

Front of property – evening/night
Balcony
In-room safe, desk, bed sheets
Seasonal outdoor pool, pool loungers
Aerial view

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pool
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Free children's club
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Conference center
  • Business center
  • Meeting rooms
For families
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

In-room safe, desk, bed sheets

Double Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
In-room safe
  • 17 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

In-room safe, desk, bed sheets

Single Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
In-room safe
  • 17 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, bed sheets

Triple Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
In-room safe
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Similar properties

Exterior

ALEGRIA Mercury

Pool
Parking available
Free WiFi
Restaurant
5.0 out of 10, (2)
ALEGRIA Mercury
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About the area

Map
Avinguda del Mar, 2, Santa Susanna, 08398

What's nearby

  • Santa Susanna Beach - 4 min walk - 0.4 km
  • Pineda de Mar Beach - 18 min walk - 1.6 km
  • Levante Beach - 20 min walk - 1.7 km
  • Malgrat de Mar Beach - 12 min drive - 5.1 km
  • Calella Beach - 17 min drive - 7.4 km

Getting around

  • Gerona (GRO-Costa Brava) - 39 min drive
  • Barcelona El Prat Airport (BCN) - 70 min drive
  • Santa Susanna Station - 4 min walk
  • Malgrat de Mar Station - 10 min drive
  • Pineda de Mar Station - 26 min walk

Restaurants

  • ‪Aloha - ‬12 min walk
  • ‪Kings Grand Café, Santa Susanna - ‬14 min walk
  • ‪Kalima Beach Club - ‬13 min walk
  • ‪Beertual Internacional - ‬4 min drive
  • ‪Restaurante la Maduixa - ‬4 min drive

About this property

Hotel Mercury

Bring the kids when you stay at Hotel Mercury in Santa Susanna and they can enjoy the free kids' club. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Buffet Restaurant, which serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a children's pool are other highlights.

All-inclusive

All-inclusive room rates at Hotel Mercury are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

At a glance

Hotel size

  • 322 rooms

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Parking

  • Covered onsite self parking (EUR 18 per day)
  • Onsite parking limited

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Grocery/convenience store

What to do

  • Shopping
  • Pool table
  • Beach nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Parking

  • Covered self parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number HB-003898

Also known as

Hotel Mercury
Mercury Hotel
Mercury Hotel Santa Susanna
Mercury Santa Susanna
Hotel Mercury Santa Susanna
Mercury Hotel Santa Susana
Hotel Mercury Hotel
Hotel Mercury Santa Susanna
Hotel Mercury Hotel Santa Susanna

Frequently asked questions

Does Hotel Mercury offer free cancellation for a full refund?
Yes, Hotel Mercury does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Mercury?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Hotel Mercury?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mercury?
Yes. Self parking costs EUR 18 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Mercury?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 10 AM.
Is there an onsite casino at Hotel Mercury?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (17-min drive) is nearby.
What is there to do at Hotel Mercury and nearby?
Have fun with nearby activities like hiking, kayaking, and mountain biking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and an arcade. Hotel Mercury also has a garden.
Are there restaurants at or near Hotel Mercury?
Yes, there's an onsite restaurant, Buffet Restaurant.
Does Hotel Mercury have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Mercury like?
Hotel Mercury is a short 4-minute walk from Santa Susanna Station and 4 minutes' walk from Santa Susanna Beach.

Hotel Mercury Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

Good value and clean. Food isn't the best for for the money I paid was fine.
3-night family trip
Verified Expedia guest review

4/10 Fair

Check-in awful. Not friendly, reservation details screwed up, took over an hour to sort out, air conditioning not working, not enough beds in rooms as per bookings. I am seeking full refund. Ruined holiday.
4-night family trip
Verified Expedia guest review

6/10 Good

Food and entertainment were good. AC did not work well. We had to pay extra for Parkingand were asked to pay extra for wifi.
3-night family trip
Verified Expedia guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns
Liz, 3-night trip
Verified Ebookers guest review

6/10 Good

very good location - opp train station - near beach - nice location - food was ok - but its NOT english 4* - no way - they charge for room safes - TV in rooms real real crap - nice balcony but very small uncomfortable plastic chairs - room dirty - they very mean with towels and shampoo and no locks on toilet - big room - my wife stated it was like a nice HOSTEL - felt very Russian - but nice location and pool ok - gym very poor - we had family in a hotel 4* a few doors down and that was really 4* - hotel seems old now
Mr graham, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Muhammad Hannan, 5-night family trip
Verified Hotels.com guest review

6/10 Good

We enjoyed staying in the the Hotel Mercury although there were few drawbacks. The food wasn't that good quality as it should be in 4 stars hotel. I wouldn't recommend this hotel for all inclusive staying. Half board was enough.
Verified Hotels.com guest review

4/10 Fair

Limited drinks with full board
The hotel was OK. The location albeit at the end of the strip was right by the local trainline (not noisy), train runs right along side main strip and they were on time and regular. Tickets had to be bought the hotel side of the road mind and not at the platform (€19.80 return 2 x adults) We were only there Fri till Mon but went Full Board. But don't expect any type of drink with your evening meal as even water had to be bought. You only got free tea, coffee, juice and water with breakfast. Can't comment on lunch as we were out. Didn't sample.much of the evening entertainment as again we were out and about but what we did see wasn't much to write home about
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Photos better then reality
Hotel need updating Rooms very basic, our bedding haven't been changed even once during 7 nights stay... Food good, lots of fish, salad, chips :) and vegetarian option- sadly always pasta... Staff- nice, polite, helpful, great receptions Lesle- very helpful always smiling
Verified Expedia guest review

8/10 Very good

Good hotel
Train station just across the road so ideal and cheap for visiting other costal resorts and Barcelona. Beach 5 mins walk. Hotel and pool clean. We were all inclusive and had a good daily choice of food and drink and were served by friendly staff. I would recomend this hotel.
Verified Expedia guest review

6/10 Good

Room air conditionig in room was non existence. Had to pay for wi fi as had a phone and tablet . Not enough Sun beds round pool , was a mad dash at 9 am , All gone in 3 minutes . Breakfast not English friendly, bacon and beans only once in 6 days was very poor.
Verified Expedia guest review

10/10 Exceptional

We enjoyed a short stay. The hotel is a very high standard, and a good base to explore the area
Verified Hotels.com guest review

10/10 Exceptional

Brilliant Hotel a Must to Book
This hotel has a 4star rating but I would rate it as follows, Firstly the hotels reception is situated in the wrong position to the rest of the hotel which spoils the natural flow so I would rate this as a 3 star, Secondly the food was very good but I would rate this as a 3 star +, 3 the pool area is brilliant and because of the strict rules you can only access this via the bar area which is closed until 9:00am thus stopping people from putting out towels from when the sun rises unless you go out through the reception and into the pool area from the front of the hotel, even then the people who have flouted the rules get a shock when the cleaners and pool attendant have removed the offending persons towels all to the end of the pool area, there are also areas where it is quieter to sunbathe if you need this plus areas of grass to relax on. I stayed at this hotel in June 2015. ALL OF THIS AT A 2 STAR PRICE
Verified Expedia guest review

4/10 Fair

"Not impressed "
I was not impressed with the condition of the bathrooms its not it wasn't clean it just needs some new shower units and wash basins. We had to complain and they gave us another room but that only just done the job!
Verified Expedia guest review

8/10 Very good

Rima, 4-night trip
Verified Expedia guest review

8/10 Very good

Merci à tous
Un bon séjour merci à tous
elhadjmohamed, 7-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Estuve dos días pero suficiente para no volver. La habitación, camas y televisión muy mal estado la tele super pequeña.
2-night romance trip
Verified Expedia guest review

2/10 Poor

Es un hotel que años atras pudo tener 4 estrellas ,ahora con mucha pena seria merecedor de 3.
3-night family trip
Verified Expedia guest review

8/10 Very good

El hotel correcto y la comida muy muy justa. Lo mejor la piscina y q se podia aparcar cerca sin pagar mas
2-night family trip
Verified Expedia guest review

4/10 Fair

Desilusion
Estancia en general la regular, pq para ser un hotel de 4 estrellas superior hay varias cosas que en hoteles inferiores de categoría son mejores. Sobretodo la comida, escasa y poca variedad y encima no reponen con normalidad.
Fran, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

eten was goed. minder goed kamer werd niet goed shoon gemaakt zoals onder de bed zoals de tafel en de kastjes van de bed en niet vergeten er werden weinig activiteiten met de kinderen gedaan dat vond ik het ergst
3-night trip
Verified Expedia guest review

8/10 Very good

Ferieanmeldelse
Uhøflig betjening i receptionen. da jeg ankom om natten. Meget støj i det eneste lokale der var ifm baren, et slags cafeteria, hvor der ofte var meget støj fra musik og aktiviteter så udover at sidde på værelset eller ved poolen var der ikke noget område man kunne sidde i nogenlunde ro og drikke en kop kaffe. Ikke engang i læserummet, der var der også ofte højt musik. Men ellers fint ophold, fin service i spisesalen og rengøringspersonale var venlige og også i receptionen udover ved ankomst. Hotellet lå centralt ift strand og butikker og togstation.
Lillian, 5-night trip
Verified Hotels.com guest review

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