Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
What's nearby
Punta Blanca Golf Course - 8 min drive
Cana Bay Golf Club - 11 min drive
Arena Gorda Beach - 13 min drive
Iberostar Golf Course - 13 min drive
Macao Beach - 40 min drive
Getting around
Punta Cana Intl. Airport (PUJ) - 25 min drive
Restaurants
La Altagracia - 14 min drive
La Güira - 13 min drive
Marketplace Buffet - 1 min walk
Mangu - 13 min drive
Sports Bar - 13 min drive
About this property
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
Putting you within a 15-minute drive of Cana Bay Golf Club, Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. There's plenty of fun with the 13 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Dining choices include 10 restaurants and the 4 poolside bars are great places to grab a cold drink. Other highlights at this luxurious resort include 3 swim-up bars, a golf course, and a nightclub. Fellow travelers say great things about the pool and helpful staff.
All-inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Bicycling
Fitness facilities
Volleyball
Kids club
Lessons/classes/games
Aerobics
Pilates
Water fitness
Entertainment
Onsite entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
1775 units
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets allowed (dogs and cats only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
10 restaurants
20 bars/lounges
4 poolside bars
3 swim-up bars
Beach bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Lazy river
Playground
Free supervised childcare/activities
Grocery/convenience store
Lifeguard on site
What to do
On a private beach
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Golfing
Scuba diving
Shopping
Pool table
Working away
Business center
Meeting rooms
Computer station
Conference center (65000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool umbrellas
Facilities
16 buildings/towers
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Golf course on site
13 outdoor pools
Free water park
Designer stores on site
Arcade/game room
Full-service spa
Lazy river
Nightclub
Spa tub
Massage/treatment rooms
Waterslide
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Sofa bed
Free crib/infant bed
What to enjoy
Private outdoor spa tub
Furnished balcony
Individually decorated
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
LED light bulbs
Special features
Spa
Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of USD 150 per pet, per stay
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Also known as
All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv
Frequently asked questions
Is there a pool at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
Yes, there are 13 outdoor pools and a children's pool.
Are pets allowed at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
Yes, cats and dogs are welcome. There's a charge of USD 150 per pet, per stay.
Is parking offered on site at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
No, this resort doesn't have a casino, but Casino Avalon Princess (12-min drive) is nearby.
What is there to do at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort and nearby?
Have fun with onsite activities like volleyball, cycling, and scuba diving, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 13 outdoor swimming pools. Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort also has 3 swim-up bars, 4 poolside bars, and a nightclub, as well as a private beach, a Turkish bath, and spa services.
Are there restaurants at or near Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort?
Yes, there are 10 onsite restaurants, featuring Italian cuisine.
Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have rooms with private spa tubs?
Yes, each room has a private outdoor spa tub.
Does Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort like?
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is in Bávaro. Popular attractions include Bavaro Beach, which is 34 minutes away by car.
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
25 December 2024
High price… bad service
Verified traveller
3-night family trip
Verified Hotels.com guest review
2/10 Poor
21 December 2024
Resort refuse apply their policy
No the best experience with hotels.com and hard rock neither one took responsibility of apply the existing policy that I could get a extra due my flight being rerouted and delayed due to weather conditions. I explained to both parties what happened and how this affected me and my family. We missed a night and a half day of our reservation. Hotels.com told the hotel didn’t approved of applying their policy and hard rock told me that since I book through a third party I was covered by their policy and I need to talk with hotels.com representative
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Alisson
Alisson, 5-night trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
Orlando
Orlando, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
WILQUIN
WILQUIN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
family trip
Great resort.
Alejandro
Alejandro, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
2 December 2024
It was dirty and cheap. Room service brought plastic forks and knives. No drinks unflavored food. I would not return.
Service staff was friendly, but could not make up for amenities. We called for an engineer to check the air-conditioning. They never showed. We left one day early.
robert
robert, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Overall
During the night the hotel was too dark to walk to the lobby or whatever we were going, not much lights on the property. We had trouble find towels in the pool and in the beach EVERY DAY! The golf cards took forever to pick us up, it was never less than 20 minutes and sometimes we would just gave up and leave. The restaurant Ipanema is not a 5 star hotel restaurant at all, we waited 1 hours to eat, we didn’t have good experience even talking to the manager. None of the salts in the restaurant was working. The AC for the toro was broken last night and we were sweating at the table, couldn’t make it for desert because it was too hot and coffee for breakfast should be one bottle by table because the serves never comes back filling the mugs.
Aline
Aline, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Great experience and great service for an all inclusive resort.
Two things to notice. The beach has rough seas, be extra careful if you have young children. Also, too much pressure to attend a “time share” breakfast.
Miguel
Miguel, 6-night trip
Verified Hotels.com guest review
6/10 Good
21 November 2024
Masai
Masai, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Vrettos
Vrettos, 4-night family trip
Verified Hotels.com guest review
6/10 Good
19 November 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Could have been better for the money i spent.
Overall it was ok toilet handle was broke sliding divider between bedroom and bathroom would not stay closed . No xbox in the room fridge did not stay cool. Fold out beds were not comfortable. Spa was under construction.
Robert
Robert, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Jeremy
Jeremy, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Nice weekend !
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Y parked my car really far, but that was OK cause there were transportation to the parking.
Cesar
Cesar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
LUCAS
LUCAS, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Liliana
Liliana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Excelente hotel! Praia linda, funcionários atenciosos, muita comida boa (uma verdadeira experiência gastronômica na maioria dos restaurantes), muitas opções de entretenimento... foi nossa segunda vez e com certeza voltaremos mais. Recomendo!
Fernando
Fernando, 6-night trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
Not what we expected.
The hotel was below average to average. The facilities were a bit dated. Hard to navigate such a big property. My wife was locked in a bathroom stall for 20 mins before someone came to let her out. The one night show we went to “Elvis” was a snooze. The pillows were horrible and AC smelled moldy. The food was average in the buffet restaurants but Ciao was the best for dinner. Will not visit here again and cannot recommend it for the price. It did not help that it rained half the time we were there.
Jacksel Pujols
Jacksel Pujols, 2-night family trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Never come back
I have stayed in many hotels around the world and this was the only one that gave me an allergy because the sheets were very dirty, I got into bed and a giant spider came out, the sheets smelled horrible and the mattress had human urine on it, I would never go back! The only good thing was the buffet
Paloma
Paloma, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Perfect Family Friendly Resort
My family and I had an amazing time at the Hard Rock! The resort is big and has plenty to do for an entire week. I highly recommend this resort and will goback again.
Khy
Khy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Fabulous stay
Fantastic experience from start till leaving. Room was lovely, with bath on the balcony. So pleased it had a train going around to pick guests up due to being a big hotel. Will definitely return.