6/10 Good
31 December 2024
Unprofessional check in
There is never a more disorganized front desk than this place. Every time I stay here they require something different. I have stayed here for over 6 months off and on for work. Every week. And every week they want something different as far as (ID, no ID, parking pass, no parking pass, signature, no signature, vehicle information, no vehicle information). I don’t understand why the process can’t be streamlined. Also. If you do not speak Spanish you may have a hard time checking in. The check in clerk is nice but speaks very broken English and it’s almost impossible to communicate, and not a single room clean maid speaks a lick of English either. I will not be staying here again.
Cody
Cody, 1-night business trip
Verified Hotels.com guest review