At Suiran, A Luxury Collection Hotel, Kyoto, you'll be within a 15-minute drive of Nijō Castle and Kinkaku-ji Temple. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at KyoSuiran, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a garden. Public transportation is just a short walk: Torokko Arashiyama Station is 10 minutes and Saga-Arashiyama Station is 14 minutes.
Languages
English, Japanese
At a glance
Hotel size
39 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Check-out time is noon
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 2200 per night)
Wheelchair-accessible parking and van parking on site
Transfers
Free train station shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Full-service spa
Massage/treatment rooms
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Raised toilet seat
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Transfer shower
Lever door handles
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Down comforter
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Furnished lanai
Freshen up
Partially open bathroom
Deep soaking bathtub
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
Recycling
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas. There are hot springs/mineral springs on site.
Dining
KyoSuiran - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cafe Hassui - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 6500 per person
Children & extra beds
Rollaway beds are available for JPY 8855.0 per night
Parking
Self parking costs JPY 2200 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto
Frequently asked questions
Does Suiran, A Luxury Collection Hotel, Kyoto offer free cancellation for a full refund?
Yes, Suiran, A Luxury Collection Hotel, Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Suiran, A Luxury Collection Hotel, Kyoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Suiran, A Luxury Collection Hotel, Kyoto?
Yes. Self parking costs JPY 2200 per night.
What are the check-in and check-out times at Suiran, A Luxury Collection Hotel, Kyoto?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Suiran, A Luxury Collection Hotel, Kyoto and nearby?
Suiran, A Luxury Collection Hotel, Kyoto has a spa and a garden.
Are there restaurants at or near Suiran, A Luxury Collection Hotel, Kyoto?
Yes, KyoSuiran offers alfresco dining and international cuisine.
Does Suiran, A Luxury Collection Hotel, Kyoto have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Suiran, A Luxury Collection Hotel, Kyoto have any outdoor private spaces?
Yes, every room features a furnished lanai.
What's the area around Suiran, A Luxury Collection Hotel, Kyoto like?
Suiran, A Luxury Collection Hotel, Kyoto is located on the boardwalk/promenade in Arashiyama, a short 10-minute walk from Torokko Arashiyama Station and 6 minutes' walk from Togetsukyo Bridge.
Suiran, A Luxury Collection Hotel, Kyoto Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 September 2024
Absolutely beautiful hotel.
What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony).
The private onsen refills itself, and temperature regulated. It was amazing.
Beautiful scenery, excellent staff, exceptional breakfast.
Chi Wei
Chi Wei, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 June 2024
Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Sarah
Sarah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Angel
Angel, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 May 2024
Hot spring tub makes this a great hotel
The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Myong
Myong, 4-night trip
Verified Hotels.com guest review
6/10 Good
8 February 2024
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring!
Jesse
Jesse, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
2 September 2023
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Jiri
Jiri, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 April 2023
Hiro
Hiro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2023
Lina
Lina, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 March 2023
Nice area, nice property. Food was terrible, service was ok but not the best.
Renate
Renate, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 March 2023
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.
Aaron
Verified Expedia guest review
10/10 Exceptional
20 December 2022
It is a beautiful hotel
Zhengyuan
Verified Expedia guest review
10/10 Exceptional
4 December 2022
Beautiful surroundings, quite location.
Feng
Verified Expedia guest review
10/10 Exceptional
24 May 2022
The view of the mountains and the Katsura River was worth the price of admission.
Tiffany
Tiffany, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 February 2020
Beautiful room and food, upgraded room to room with its own hot spring. Amazing gardens.
Verified traveller
3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
30 November 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
19 November 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
28 October 2019
Perfect getaway
A lovely property and amazing service. They go above and beyond.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 July 2019
Gorgeous grounds but small and unimpressive rooms
Beautiful hotel and grounds but too expensive for what it is. The location is great and the grounds are beautiful, like a classic Japanese garden. But the rooms are WAY too expensive for what they are, which is quite small. The grounds of the hotel, breakfast area, tea room etc. could not be more stunning but once you are in the room itself it is very small and ordinary, not particularly luxurious and not enough value for what we paid. It is located in a beautiful area on the outskirts of Kyoto however, right on the river. You can have coffee in the morning or tea/champagne/sake in their team room and watch the boats on the river. UNESCO heritage sites and the famous bamboo grove are both a short walk away.
Lina
Lina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2019
The beautiful gardens and this temple was reconstructed into this luxury hotel.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
5 February 2019
Great Stay
Our stay (4rooms w private onsen in room)?was very enjoyable. Quality service byond our expectations. All staff were warm & friendly. Food was fantastic...worth the price paid for.
Location - BEST! Highly recommended. We will definitely include Suiran in our next annual trip to Japan!
Anna
Anna, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 December 2018
Very calm and comfortable but poor room service food and overpriced hotel compared with other 5* hotels
mr p c
mr p c, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2018
Located in the very best Arashiyama point. Best view of the river. Hotel room is big, clean, cosy and very good amenities. Onsen is good and private. Breakfast is superb. Staffs are very nice.