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El Carmen Suites

4.0 star property
Hotel with restaurant, near Casa Santo Domingo Museum
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Carmen Suites

Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Standard

Down duvets, individually decorated, individually furnished, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Bed(s)

View all photos for Triple Room Standard

Down duvets, individually decorated, individually furnished, free WiFi

Triple Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite With View

Down duvets, individually decorated, individually furnished, free WiFi

Suite With View

  • Sleeps 4
  • 3 Full Bed(s)

View all photos for Double Room Standard

Down duvets, individually decorated, individually furnished, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Superior With Internal View

Down duvets, individually decorated, individually furnished, free WiFi

Room Superior With Internal View

  • Sleeps 2
  • 1 King Bed(s)
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About the area

Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 7 min walk
  • Antigua Guatemala Cathedral - 9 min walk
  • Santa Catalina Arch - 11 min walk
  • La Merced Church - 13 min walk
  • Casa Santo Domingo Museum - 18 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 73 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Samsara - ‬8 min walk
  • ‪Reilly's Irish Tavern - ‬6 min walk
  • ‪Hector’s Bistro - ‬8 min walk
  • ‪Artista De Cafe - ‬2 min walk
  • ‪Monoloco - ‬6 min walk

About this property

El Carmen Suites

El Carmen Suites features a rooftop terrace and puts you just a 5-minute drive from Casa Santo Domingo Museum. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 20 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free offsite parking within 1640 ft from 8:00 AM to 9:30 PM

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Spa services
  • Banquet hall
  • Colonial architecture

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way, maximum occupancy 4)

Renovations and closures

This property is closed from December 1 2024 to September 4 2026 (dates subject to change).

Children & extra beds

  • Airport shuttle service for children up to age 1 costs USD 10 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Suites currently open?
This property is closed from December 1 2024 to September 4 2026 (dates subject to change).
Are pets allowed at El Carmen Suites?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at El Carmen Suites?
Yes, there's free self parking.
Is airport shuttle service offered by El Carmen Suites?
Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.
What are the check-in and check-out times at El Carmen Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at El Carmen Suites and nearby?
El Carmen Suites has spa services.
Are there restaurants at or near El Carmen Suites?
Yes, there's an onsite restaurant.
What's the area around El Carmen Suites like?
El Carmen Suites is a short 18-minute walk from Casa Santo Domingo Museum and 7 minutes' walk from Central Park.

El Carmen Suites Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Maria, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Edwyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel has a lot of nice touches. They really care and I like the rooftop terrace. Good value.
david, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice location
Angel, 1-night trip
Verified Expedia guest review

8/10 Very good

Good area accesible walkable friendly staff. Good food
rene, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Really good
Posholima, 1-night trip
Verified Expedia guest review

8/10 Very good

Vicente, 2-night trip
Verified Expedia guest review

6/10 Good

It was in a quiet neighborhood, had no air-condition
Navaratnam, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a beautiful & quiet property, breakfast was included & delicious.
Kunayaq, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel to visit in Antigua. Easy check in and check out. Close to and walkable to the center of town.
HUGO, 3-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful colonial building, big room, delicious a la carte breakfast. Shame about cracks on the floor in my room, that could be safety hazard, and there was nowhere to hang towels
Rodrigo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, nice location, great breakfast.
Limberth Arce, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

We enjoyed our stay at El Carmen Suites. We were welcome with a refreshing drink-which is a nice touch. The room is spacious, clean and the staff is friendly, welcoming and helpful. The breakfast was delicious and you have so many options. The view from the terrace is spectacular! We witness the volcano Fuego erupting. The lush greenery is beautiful. The room gets stuffy so a fan definitely helps. Some guests kept their doors open since it gets so hot in the room. If you ask, the staff will gladly get you a fan. The only issue is a foul smell that comes from the septic system at certain times of the day but since we mostly spent the day out it was not an issue but we did notice it when we return to the room. Overall, great price, location and service. I would definitely recommend.
Vivian, 2-night family trip
Verified Expedia guest review

8/10 Very good

The climate was warm, the room has very little ventilation and one of the rooms had NO fan on it. Not a comfortable night to sleep in.
Jose Antonio, 1-night family trip
Verified Expedia guest review

8/10 Very good

Todo muy bien solamente el internet muy malo y el parqueo no se encuentra dentro de las instalaciones y eso lo complica un poco.
Nicole, 1-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful and traditional small boutique hotel!! The only bad thing no all the rooms include AC, ours only come with a fan.
Matias, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

Great experience
Beata, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Angela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This property was beautiful period the room is really accommodated. A family of 4 period it was spacious. Everyone had room for their belongings period we did not feel cramped at all period the bathroom was also very big and spacious. Appreciated the convenience of the hot and cold water at this location. Period the staff was also very kind and always helpful period the breakfast area where they serve also dinner was beautiful and had amazing views period the way that breakfast is included really was helpful and the food selection was had a wide variety. Period uh, we did walk to several shops outside of the hotel period he could really find anything in in that location period Landmarks that we went to go see or within walk range, and it didn't take as long to get there period we really enjoyed our stay here and we'll book again in the future. Period we'll also be recommending this location to family and friends
Jessica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

El desayuno excelente
Angela, 1-night family trip
Verified Expedia guest review

8/10 Very good

Yesenia, 3-night trip
Verified Expedia guest review

4/10 Fair

Very disappointed
Hector, 1-night family trip
Verified Expedia guest review

2/10 Poor

ALBERTO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me encantó su amabilidad
Diana, 7-night family trip
Verified Orbitz guest review

6/10 Good

Room need more care, tv didnt work, showwr cover with molds.
joel, 7-night trip
Verified Orbitz guest review