4/10 Fair
29 January 2025
The hotel could have been cleaner. Our room stunk. The only way to improve the smell was running the ac constantly. That's not ideal when it's the middle of winter. The parking lot and the road leading up to the hotel were ice packed and hadn't been maintained. I'm sure they won't be surprised with a lawsuit when someone falls on the ice. The hotel put a charge on my credit card for in case incidentals, which did not occur, that remains in a pending status a week later. I called to ask why and they were of no assistance.
Nikki
Nikki, 1-night family trip
Verified Hotels.com guest review