C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
What's nearby
Bella Terra Mall - 4 min drive - 4.6 km
Catedral de Santiago - 7 min drive - 6.9 km
Monument to the Heroes of the Restoration - 7 min drive - 6.3 km
Estadio Cibao - 7 min drive - 7.8 km
Colinas Mall - 9 min drive - 8.8 km
Getting around
Cibao Intl. Airport (STI) - 26 min drive
Gregorio Luperon Intl. Airport (POP) - 97 min drive
Airport shuttle (surcharge)
Restaurants
McDonald's - 4 min drive
Esso Food Shop - 4 min drive
La Fiamma Stgo - 5 min drive
Sabrass Restaurante - 5 min drive
El dorado snack bar - 2 min drive
About this property
Hotel Casa Jum
When visiting Santiago de los Caballeros, Hotel Casa Jum is a great choice to consider. You can visit the spa to indulge in massages, facials, or mani/pedis, and international cuisine is served at Casa Jum, which is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
9 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and up
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets stay free (dogs and cats only)
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Access to nearby health club
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Bicycle parking
Full-service spa
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
100% renewable energy
At least 80% lighting from LEDs
Reusable cups only
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Accessible airport shuttle
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Soap
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient toilets only
Mobile key entry
Special features
Spa
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and manicures and pedicures. The spa is open daily.
Dining
Casa Jum - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)
Policies
This property does not have elevators.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros
Frequently asked questions
Does Hotel Casa Jum offer free cancellation for a full refund?
Yes, Hotel Casa Jum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Jum?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Casa Jum?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Casa Jum?
Yes, an airport shuttle is available. The charge is USD 30 per person one-way.
What are the check-in and check-out times at Hotel Casa Jum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Casa Jum?
No, this hotel doesn't have a casino, but Casino Gran Almirante (5-min drive) is nearby.
What is there to do at Hotel Casa Jum and nearby?
Hotel Casa Jum has a spa and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Hotel Casa Jum?
Yes, Casa Jum offers international cuisine.
What's the area around Hotel Casa Jum like?
Hotel Casa Jum puts you in the heart of Santiago de los Caballeros. Popular attractions include Malecón De Puerto Plata, which is 56 minutes away by car.
Hotel Casa Jum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 October 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
melvin
melvin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
J’ai passé un très bon temps j’ai été bien reçu aussi, le seul bémol était le prix des repas qui sont beaucoup trop dispendieux
Patrick
Patrick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Just great…
Roberto
Roberto, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Sergei
Sergei, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
12 August 2024
Very supportive staff, very good foods, nice size room with electronic safe.
Jocelyn
Jocelyn, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
marie
marie, 1-night trip
Verified Expedia guest review
6/10 Good
7 August 2024
This property had poor lighting. What the owners did turn off the AC when we keft the property sometimes when we were inside 3 times in the 2 weeks we stayed. Also the window in the bathroom no curtain inside only outside. I feel there is 3cthings that needs to be improved.
Donaldo
Donaldo, 15-night romance trip
Verified CheapTickets guest review
4/10 Fair
1 August 2024
Overrated
I don’t know how this hotel achieved its high rating. I stayed one night. AC never cooled the room. Refrigerator didn’t work. There’s no restaurants within walking distance. Leondo is nice.
John Daniel
John Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2024
Really great hotel
Julio Fermin De Los
Julio Fermin De Los, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
everything was very clean and nice
LIDIA
LIDIA, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Great
Wilfredo
Wilfredo, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Nice cozy hotel with friendly staff.
The hotel is located in a tranquil area a few minutes driving from shops and the mall. The hotel manager goes above and beyond to make your stay comfortable and alsays renembers returning customers.
Transportation to other cities can easily be arranged, or even a ride to the airport, which is very convenient.
Patrick
Patrick, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2024
I like the family vibe. clean, Mildred was very attentive and treat us like family. I will highly recommends Casa Jum. I will come back soon.
Lilian
Lilian, 4-night romance trip
Verified Orbitz guest review
6/10 Good
23 June 2024
No cable at all
wanda
wanda, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Everything!!!
Willie
Willie, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Angie Q.
Angie Q., 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Good services
Juan
Juan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
It’s a great hotel for the price and the staff are very friendly. The only downside is, there isn’t much within walking distance. However, Uber rides to the city center are cheap and don’t take long, so the money you save more than makes up for that.
Oliver
Oliver, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
It is a nice, small cozy hotel. The staff is very nice.
Gregory
Gregory, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Very comfy & Safe place
Santa
Santa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Good location, in more of a suburban street that terminates in a cul-de-sac. Nice and quiet.
The staff is incredible - always available and incredibly helpful. Shout out to Elis and Karim!
I'll be back my friends.
Vance
Vance, 9-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Raeburn
Raeburn, 1-night trip
Verified Expedia guest review
8/10 Very good
22 April 2024
The bedroom is correct regarding the amount paid. The service is good and very quick.
Hilaire Romual
Hilaire Romual, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 April 2024
J'ai adoré mon séjour a casa jum , le personnel étaient exceptionneil ! Ma note est de 100% un gros merci
Patrick Vincent